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Hotel Renovo

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11167 Hickman Rd, Urbandale, IA 50322-3741
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Traveler (85)
Dining (29)
Room & Suite (24)
Certificate of Excellence

About

#2 of 11 hotels in Urbandale
Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to Hotel Renovo®, the Des Moines area's first 4.5-Star hotel. Renovo, a Latin word, means to refresh, relax, renew. Our modern farmhouse boutique hotel includes 102 guestrooms features include Carrera marble floor tile and vanities, glass barn shower doors, Beekman 1802 amenities, and modern farm artwork. Renovo's guestroom suites feature farmhouse kitchen sinks and wet bar, large flat panel TVs with state of the art technology, board room tables with executive chairs, and large seating areas to entertain. Long day? Join us for a drink in our full service bar and restaurant located in the lobby or stay in with available room service. All hotel guests have access to our 24-hour on-site fitness center featuring state of the art equipment. Heart of America Group introduced this brand to its portfolio in August 2015.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Free shuttle or taxi services
Parking
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Happy hour
Wine / champagne
Patio
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Telephone
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Business
Languages Spoken
English
263Reviews6Q+A46Room tips
Traveler rating
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Popular mentions
kylelswin wrote a review Jul 5
Omaha, Nebraska14 contributions3 helpful votes
Booking on the hotels website was a breeze. Staff at check in this far were friendly helpful, however it seemed to take forever to get our room ready. Check in is at 4PM and at that time we were advised that the staff were still cleaning the room. We had called once around 1PM and asked if early check in was possible. They advised to check back around 2:30PM. We did so by stopping and was advised that cleaning was still taking place. By the time we arrived back at 4PM the room still wasn't ready. Point being, if check in is at 4PM they really do mean 4PM. Also, the check in desk was staffed by only one person which created quite a line at the check in table which could have definitely been better served by having an additional staff member assist. The walls are extremely thin and the hotel was found to be quite noisy. Our neighbors were enjoying their music and we could clearly hear every word and note from the Red Hot Chili Peppers as they played. Noise from the hallway was also quite noticable even when on the second floor loft bedroom. What got me the most was the size of the shower. For a room that runs close to $200 a night and bills itself as being a 4 star hotel, I really did expect more than a small 2.5 ft by 2.5 ft square plastic shower stall. It would have been much nicer and better fit the theme of the room to at least have a tub and shower combo and one would expect a jetted tub for this style room. Our toilet was also quite noise and made a trumpeting sound in the middle of the night as the tank filled which was enough to bring one out of a sleep. While the hotel lobby is nicely appointed, some of the furniture and decor, especially tables in the seating area, are starting to show some excessive wear. Overall, our stay was just ok. I kind of expected more and have definitely received more for similar pricing. Was it horrible, no. Would we stay here again, also no.
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Date of stay: July 2020Trip type: Traveled as a couple
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Response from Michelle Sparkman, Other at Hotel Renovo
Responded 1 week ago
Hello, thank you for telling us about your stay with us at Hotel Renovo. We are truly sorry these issues occurred and I assure you that we will get them addressed with our team. We take pride in our hotel and we appreciate hearing from our guests if something was not up to the high expectations we strive to meet.
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Natalie Baxley wrote a review Jul 5
1 contribution
My husband and I had to replan our wedding due to COVID, and we found this hotel to have our reception in. We can’t say enough good things about the space, the WHOLE staff, the rooms, the catering—everything! Reonna was amazing to work with and helped us plan. The communication was great and I didn’t have to worry about anything. They took SO much stress off replanning our Covid wedding, and all our guests loved how nice/clean the hotel was. If you are looking to hold an event or need somewhere to stay, THIS IS THE PLACE!!! This will be the only hotel I refer people too in the future.
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Date of stay: June 2020Trip type: Traveled as a couple
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Response from Michelle Sparkman, Other at Hotel Renovo
Responded 1 week ago
We are so thrilled everything went so well for your special day! Thank you for taking the time to post your wonderful review - we very much appreciate it and hope to see you again soon.
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Marissa M wrote a review Jul 2
1 contribution
we had a great time, awesome poolside room. Very clean hotel and very comfortable bed and pillows, u don't get that often but here you do. The coolest thing was u can play ping pong which my wife and i loved!! And great gym as well. Will definitely be back again for our dates
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Date of stay: July 2020Trip type: Traveled as a couple
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Response from Michelle Sparkman, Other at Hotel Renovo
Responded 1 week ago
We are so thrilled that you and your wife enjoyed your getaway! We look forward to seeing you both again.
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Allan N wrote a review Mar 2020
1 contribution
I visited with my wife and 2 young daughters. Kristin and Max from management were amazing in every way. From working with us to flexible check ins to all our requests, they exceeded our expectations in every way. The hotel was always so clean and everyone so courteous and professional. This will definitely be our go to hotel every time we visit Des Moines.
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Date of stay: March 2020Trip type: Traveled with family
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Response from Kate Breidenstein, Other at Hotel Renovo
Responded Mar 18, 2020
Wow - thank you so much for taking the time to tell us about your stay at Hotel Renovo and we're absolutely thrilled to hear that Kristin & Max were able to make your experience 5-Star!! We will certainly pass along your praises and we're so happy to hear that Hotel Renovo will be your preferred hotel anytime you're traveling to Des Moines!
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David Mccorkle wrote a review Mar 2020
1 contribution
It was actually one of the nicest hotels I have stayed in. When we first walked in the lobby I was impressed then we got to our room the door opened and it was so fresh and crisp and clean looking it was very nice very comfortable very clean I would absolutely stay there again and I will truly recommend to all family and friends and if they can find one thing wrong with it I would even offer to pay their room the breakfast the next morning was outstanding very nice staff in there making sure we had whatever we needed
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Date of stay: March 2020Trip type: Traveled as a couple
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Response from Kate Breidenstein, Other at Hotel Renovo
Responded Mar 9, 2020
Wow - what an outstanding review! Thank you so much for taking the time to tell us about your experience, David and we're so happy to see that you enjoyed everything about your stay! We very much appreciate your recommendation and we look forward to seeing you again in the future!
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PRICE RANGE
$125 - $186 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort suites at living history farms hotel urbandale, comfort suites urbandale, urbandale comfort suites
FORMERLY KNOWN AS
Comfort Suites at Living History Farms
LOCATION
United StatesIowaUrbandale
NUMBER OF ROOMS
102
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Frequently Asked Questions about Hotel Renovo
Which popular attractions are close to Hotel Renovo?
Nearby attractions include Breakout (2.1 miles), Living History Farms (0.1 miles), and Valley Junction (4.6 miles).
What are some of the property amenities at Hotel Renovo?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Renovo?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Renovo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Renovo?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Renovo?
Conveniently located restaurants include Mi Patria Ecuadorian Restaurant, Flying Mango, and Simon's J Benjamin's.
Are there opportunities to exercise at Hotel Renovo?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Hotel Renovo have an airport shuttle?
Yes, Hotel Renovo offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Renovo?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Renovo offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel Renovo?
Many travelers enjoy visiting Living History Farms (0.1 miles), Valley Junction (4.6 miles), and Jordan House (4.4 miles).