We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Holiday Inn Express & Suites Urbandale

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Holiday Inn Express & Suites Urbandale
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

145 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 145: English reviews
Tama, Iowa
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at the Holiday Inn Express in Urbandale after a long day at the local amusement park (Adventureland). We arrived after 11 PM and I was happy that check in was very fast and efficient. Our room was pretty standard, two beds, decent size. The only real issue that I had was that our bed ( two kids in... More 

Helpful?
Thank Carny1230
Level Contributor
358 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Well appointed, friendly staff. Conveniently located off the hwy. Our room had a Keurig machine and all amenities were pleasant. There is a Culver's and Ruby Tuesday within walking distance. The breakfast was good. We will frequent if in the area again.

Helpful?
Thank GiseppeGord
Albany
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

I called as we neared Iowa and booked the hotel because it had a washer and dryer and we could get a room on the first floor close to it. When we got in my partner turned on the AC and it was not working. We had to move to anther room which was on the third floor. After 40... More 

Helpful?
Thank Pat W
Nick C, General Manager at Holiday Inn Express & Suites Urbandale, responded to this review

Thank You for providing us with your feedback about your most recent stay with us. We apologize that there were some issues with your stay and will be using your review in coaching and training our team to improve. We hope in the future you have the opportunity to give us another chance. More 

Palatine, Illinois, USA
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This was an excellent hotel, and I was all set to give it a 5 and say it was one of the best hotels on our trip. But we slept late and at 9 a.m. housekeeping knocked on our door. Then at 9:45 we were locked out of our room. The room keys expired an hour and 15 minutes before... More 

Helpful?
Thank a_curious_1
Waco, Texas, United States
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Good stay. Clean, friendly staff. Room a little tight for 3 adults and a dog. Bathroom real small. No hairdryer. No on site food. Benigans across the parking lot. $20 for dog per night. Would recommend hotel Looks like is a big conference center. Nearby food, convenience store walking distance.

Helpful?
Thank Ruth W
Topeka, Kansas
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 13, 2016

This hotel was convenient and clean. The mattress was a little bit more firm than I would like. My biggest complaint is the curtains in my room--the blackout curtains were unable to be closed, therefore I woke up with the sun and was unable to fall back asleep. Breakfast is included and was good--as expected of a Holiday Inn Express.... More 

Helpful?
Thank ShayB27
Fort Collins, Colorado
Level Contributor
124 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed July 11, 2016

It's always difficult to review a hotel when the main problem you had with it was other guests. We stayed here based on the general quality of Holiday Inn Express and proximity to I-80. We were there on a Saturday night. There were baseball teams staying there for a little league tournament and a swim group heading to the trials.... More 

Helpful?
Thank BethB02
Nick C, General Manager at Holiday Inn Express & Suites Urbandale, responded to this review

Thank you for returning a survey about your time with us. We apologize for the mix up with our central reservations, but were glad we were able to find a room to suit your needs. We also apologize for the other guests that disturbed you during your stay. We take all of our guests comments to heart and will work... More 

Augusta, Georgia, USA
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 8, 2016

Overall the stay was good in that the room was very good, bed was more than comfortable and the breakfast was well done. The bad points - A Little League play off had a number of teams in the hotel. They left the hall ways in a mess and food crumbs all over the place. They also emptied the breakfast... More 

Helpful?
Thank RICHARD S
Fort Wayne
Level Contributor
14 reviews
3 hotel reviews
5 of 5 stars Reviewed June 28, 2016

The staff was very helpful. Recommended a wonderful restaurant. The breakfast room was bright and cheerful. A good selection on the breakfast bar. Would have stayed here on the way back, but they were full.

Helpful?
Thank stephencQ8535ZI
Nick C, General Manager at Holiday Inn Express & Suites Urbandale, responded to this review

Thank you for your lovely review. We are thrilled to leave such a great impression with you. We do hope your travels bring you back our way in the near future. More 

Wisconsin Dells, Wisconsin
Level Contributor
77 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed June 28, 2016 via mobile

Stayed here for 2 nights a few weeks ago. Standard amenities for HIX. Place was practically brand new and the staff was friendly and accommodating. Location was good as well. There was a brew pub a few blocks away, so you really can't go wrong there!

Helpful?
Thank K P
Nick C, General Manager at Holiday Inn Express & Suites Urbandale, responded to this review

Thank you for your feedack. We are glad you got to visit some of the local eateries during your time with us and we hope you will come see us again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

31 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (6)
Viewed
Room/Suite (2)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (1)
Viewed
Dining (2)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (25)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (5)
Viewed
Pool/Beach Area (2)
Viewed
Dining (3)
Viewed
Business Center/Function Rooms (1)
Viewed
Bathroom (1)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Urbandale
0.3 mi away
Hilton Garden Inn Des Moines/Urbandale
0.1 mi away
Fairfield Inn & Suites Des Moines Urbandale
0.1 mi away
Microtel Inn & Suites by Wyndham Urbandale/Des Moines
Show Prices
Show Prices
Show Prices
0.3 mi away
TownePlace Suites Des Moines Urbandale
2.9 mi away
Hotel Renovo
Hotel Renovo
#2 of 11 in Urbandale
5.0 of 5 stars 91 reviews
0.6 mi away
Stoney Creek Hotel and Conference Center - Des Moines
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express & Suites Urbandale

Address: 8789 Plum Dr, Urbandale, IA 50322-6245
Location: United States > Iowa > Urbandale
Price Range: $123 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Urbandale 2.5*
Number of rooms: 93
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Hotels.com, Priceline, Travelocity, Hotwire and Odigeo so you can book your Holiday Inn Express & Suites Urbandale reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay