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Holiday Inn Express & Suites Urbandale

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Traveler (6)
Room & Suite (14)
Dining (5)
Overview
Hotel website
8789 Plum Dr, Urbandale, IA 50322-6245 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Holiday Inn Express & Suites Urbandale
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Hotel deals
Reviews (183)
Filter reviews
182 results
Traveler rating
87
59
22
9
5
Traveler type
Time of year
LanguageEnglish
87
59
22
9
5
Show reviews that mention
All reviews pancake machine des moines the breakfast area the hotel is conveniently located room was clean off the highway front desk staff nice hotel stayed here for one night pleasant stay staff was very friendly next morning air conditioner queen suite shower head would definitely stay here again indoor pool
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1 - 5 of 182 reviews
Reviewed 2 days ago

We stay at Holiday Inn Express Hotels all over the U.S. This property is nice but our room had a bad internet connection and the TV did not work at all. I spent 45 minutes on the phone with the internet company trying to get...More

1  Thank j4giz
Hotel's Favorite
Reviewed August 27, 2018 via mobile

After driving for several hours I was ready to get out of the car for the night. I turned off the Interstate and chose this hotel. Samantha, the front desk clerk was friendly and acted like she cared about providing great service. She asked what...More

Thank RoadworthyRob
Response from G M, General Manager at Holiday Inn Express & Suites UrbandaleResponded September 4, 2018

Dear Robert J, Thank you so much for taking the time to provide us with your feedback. We are so delighted to hear that the service you received was above and beyond your expectations. We love to hear that our hotel is clean and comfortable...More

Reviewed 1 week ago via mobile

Clean, quiet and comfortable rooms. Easy access off Interstate. Same quality and standards as other holiday inn express hotels we have stayed at. Will stay here again on next road trip. Always enjoy the cinnamon rolls.

Thank 15marigold
Reviewed August 6, 2018

The staff was great in assuring we had everything we needed for our reunion. The location is convenient for many of the attractions in the DSM area.. Shopping and restaurants are close by (two Jethro's BBQ within 5 minutes of hotel!). Rooms were clean and...More

Thank Dan J
Response from G M, General Manager at Holiday Inn Express & Suites UrbandaleResponded August 8, 2018

Dear Dan J, Thank you so much for taking the time to submit a review of our hotel on TripAdvisor. We are so happy to hear that our staff went above and beyond your expectations and that you found our location to be agreeable for...More

Reviewed July 29, 2018

We stayed Friday and Saturday on July 27 and 28. The curtains could not be drawn and had spotlights outside the rooms that shined in ALL NIGHT. There were NO drapes to pull or shut, only SHEERS. The beds were extremely noisey to sit on...More

Thank lauriecoppi
Response from G M, General Manager at Holiday Inn Express & Suites UrbandaleResponded July 31, 2018

Thank you for taking the time to review our hotel on TripAdvisor. We value your feedback. I would like to apologize for the inconveniences you experienced during your stay with us. This is not the type of feedback we like to receive. If you could...More

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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Air Conditioning
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Beachfront
Room Service
Restaurant
Bar/Lounge
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
93
Price range
$106 - $135 (Based on Average Rates for a Standard Room)
Location
United States > Iowa > Urbandale
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
93
Price range
$106 - $135 (Based on Average Rates for a Standard Room)
Location
United States > Iowa > Urbandale
Photos
Traveler (6)
Room & Suite (14)
Dining (5)
Pool & Beach (2)
Nearby
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Questions & Answers
Ask a question
cdsMI
July 26, 2017|
AnswerShow all 4 answers
Response from G M | Property representative |
Yes. All of our guest rooms do have mini refrigerators included with the room.
0
Votes
Ryan M
July 15, 2015|
Answer
Response from G M | Property representative |
We do have rooms that have 2 queen beds and a sleeper couch. These rooms are our 2 queen suites. Not all rooms have this option. Only the 2 queen suites.
0
Votes
Lisa A
November 18, 2014|
AnswerShow all 2 answers
Response from ssabolovich | Reviewed this property |
There are two queen beds and a sleeper couch. No enclosed bedroom.
0
Votes
Room Tips
"We had room 233 at the end of the hall."
j4giz
2 days ago
Read review
"Very quiet area but not much of a view."
RobertD330
May 22, 2017
Read review
"Make sure things work before settling in"
PatW622
Aug 16, 2016
Read review
"Check to see if there is a major event in the area with younger individuals"
998RICHARDS
Jul 8, 2016
Read review
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