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Super 8 Story City

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Super 8 Story City
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124 Reviews from our TripAdvisor Community

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Showing 123: English reviews
Delavan, Wisconsin
1 review
2 of 5 stars Reviewed 3 weeks ago

Reserved King, Hot Tub Room. When I got there they said that was not what was reserved and I could not have it. Very disappointed with the lack of communication between the Wyndam rewards site where I reserved the room and the attendant at the front desk.

Review collected in partnership with Super 8

Helpful?
Thank tammyk73
Nicky P, Manager at Super 8 Story City, responded to this review

I am so sorry about any miscommunication that caused your stay to be less than what you expected and for any inconvenience. I hope that you will visit us again and give us a second chance to provide you with a relaxing stay in one of our clean comfortable room and experience all of our great amenities. Sincerely, Nicky P... More 

Travelers are raving about these Story City hotels

Pismo Beach, California
1 review
4 of 5 stars Reviewed July 14, 2016

There were places to eat nearby. It was a short trip to the airport in Des Moines the next day. The room was comfortable.

Review collected in partnership with Super 8

Helpful?
Thank L2294BBleec
Nicky P, Manager at Super 8 Story City, responded to this review

I'm glad that you liked our convenient location, clean rooms, and enjoyed the good local restaurants. It was great having you as our guest, we hope you had a good flight and hope to see you again next time you're in Story City. Sincerely, Nicky P Manager More 

Kansas City, Missouri
1 review
4 of 5 stars Reviewed July 7, 2016

Story City is on our way to Minneapolis for a family gathering. We enjoyed our time there. Unfortunately, there aren't any vegetarian-friendly dining options nearby so we made a short trip to Ames for dinner. The room was clean and the bed was comfortable, though.

Review collected in partnership with Super 8

Helpful?
Thank Jeff P
Nicky P, Manager at Super 8 Story City, responded to this review

Thank you for choosing our Super 8 in Story City. We work very hard to keep our property clean and provide friendly service. I am happy to hear you liked the beds in the room and hope to see you in your future travels to Story City. Sincerely, Nicky P, Manager More 

Little Rock, Arkansas
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 29, 2016

Came in without reservation, check in was quick with friendly staff. Stayed in room 123, which offered a location close to back entry making it convenient for luggage. They also have an area on that end for large vehicle parking, so was even able to park on that end for loading/unloading-right by door before moving to the regular parking spot.... More 

Helpful?
Thank JoAn C
Nicky P, Manager at Super 8 Story City, responded to this review

Thank you for your kind words! I am happy to hear you enjoyed your stay at our Super 8. Looking forward to seeing you in your future travels to Story City. More 

Iowa Falls, Iowa
1 review
1 of 5 stars Reviewed June 28, 2016

Very disappointed! Offered an upgrade for $20 cash. Upgraded to whirlpool suite, I think it was the staff room- VERY Gross & Dirty Bed looked like it was slept in, hair in whirlpool and smelled musty

Review collected in partnership with Super 8

Helpful?
Thank Sabrina V
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 25, 2016 via mobile

When making reservations several weeks ago I clearly informed the reservation person that we would have a service dog. When checking in the clerk saw the service dog!!! The following day the owner of this place threatened to charge me ( via my daughter who has said service dog) a 500 dollar fee due to her having a dog without... More 

Helpful?
1 Thank JulesOfKansas
Nicky P, Manager at Super 8 Story City, responded to this review

Thank you for your valuable feedback. I truly apologize for the miscommunication regarding your service dog and the housekeeping issues you encountered during your stay. I would like to thank you for taking the time to bring these matters to my attention so I can take action and provide further training. Please rest assure I have addressed this issue with... More 

st. cloud, mn
1 review
2 of 5 stars Reviewed June 25, 2016

The beds were clean but the floor was dirty and had ants crawling all over it. There were a couple other bugs too up on the desk. When entering through the back door, the garbage can next to the door was overflowing with smelly garbage. Bathroom floor could have been cleaner too. The breakfast area in the lobby had dirty... More 

Review collected in partnership with Super 8

Helpful?
Thank sandyh942
Nicky P, Manager at Super 8 Story City, responded to this review

I am sorry to hear that your stay with us was not up to your expectation. Please know that we take our guest feedback very serious and appreciate hearing from you. I apologize for the housekeeping issues and pest control issue you experienced. Your constructive criticism will help us improve our property and service. I have addressed the issues you... More 

Hiawatha, Iowa
1 review
4 of 5 stars Reviewed June 14, 2016

Just needed a place to sleep, eat, and relax. Beds were very comfortable and mattress appeared to be new.

Review collected in partnership with Super 8

Helpful?
Thank heidibutz
Nicky P, Manager at Super 8 Story City, responded to this review

It's great to hear that you enjoyed our great comfortable beds and had a relaxing stay with us. We're glad that you chose us for your stay and we hope to see you again soon! Sincerely, Nicky P Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
Official Description (provided by the hotel)
Super 8 Story City hotel, conveniently located off Interstate 35, offers value in a picturesque Midwestern town. Only 45 minutes north of Des Moines and 10 minutes from Iowa State University, our Story City hotel offers easy access to local attractions and restaurants, including the antique Herschell-Spillman Carousel, VF Outlet Mall, River Bend Golf Course, Pizza Ranch, Happy Chef, McDonalds, Subway, and Dairy Queen. ... more   less 

Additional Information about Super 8 Story City

Address: 515 Factory Outlet Dr, Story City, IA 50248-1803
Location: United States > Iowa > Story City
Price Range: $71 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Story City 2*
Number of rooms: 42
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Also Known As:
Super Eight Story City
Story City Super 8
Story City Super Eight
Super 8 Story City Iowa
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