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Fairfield Inn Sioux City

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Fairfield Inn Sioux City
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94 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Reviewed 5 days ago NEWvia mobile

The staff was very kind and welcoming, Kayla was very accommodating and did an excellent job. She went above and beyond when they found an item we forgot and secured it until we were able to return. Very impressed with the level of service, cleanliness of the room and convenient location. We will definitely stay at this Fairfield Inn again!

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Helpful?
Thank SLM74
SiouxCityManager, General Manager at Fairfield Inn Sioux City, responded to this review

Thank you so much for taking the time to provide your awesome feedback SLM74! Our Assistant General Manager, Kayla, works hard to lead by example and it's so rewarding to see feedback like yours. Thank you so much for your sweet comments and our entire staff looks forward to hosting your future travels in Sioux City.

Reviewed 1 week ago via mobile

We have had a very pleasant stay. Nice room. Comfortable beds. Good breakfast. But it was the entire staff that helped make this an enjoyable experience for us. From the front desk to the lady overseeing breakfast to housekeeping-all friendly and pleasant. We would happily recommend this Fairfield.

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Helpful?
Thank Carol H
Manda S, General Manager at Fairfield Inn Sioux City, responded to this review

Thank you Carol for your awesome review! I will share you feedback with the staff - we work hard daily to impress our guests and it's comments like yours that motivate us. We hope to see you back at our Fairfield Inn if you're in the Siouxland area.

Canada
Reviewed 3 weeks ago

There were multiple issues trying to check in only because we prepaid 3rd party and the information was not correct at the front desk when it came to payment. This was NOT the hotel's fault. They did everything in their power to try to rectify it so we could check in. Unfortunately I ended up having to pay in order...

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Helpful?
Thank drumbumcanada
SiouxCityManager, General Manager at Fairfield Inn Sioux City, responded to this review

Thank you for taking the time to post your feedback drumbumcanada! I apologize again about the issues with the third party billing. Sometimes when dealing with a middleman this happens, so we try to fix it on our side so you can rest easy. Our job was to provide you with a welcome, refreshing stay experience and I'm so glad...

Omaha, Nebraska
Reviewed October 16, 2016

Room was clean. Bed was comfy. The TV worked. That's usually all I ask for when it comes to staying for business. Staff was alright, nothing to write home about. They also had assumed I had checked out before the check out time and had moved all of their maintenance equipment into the room before I came back from a...

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Helpful?
Thank Jared P
SiouxCityManager, General Manager at Fairfield Inn Sioux City, responded to this review

Jared thank you for staying with us and providing your feedback. I apologize that our maintenance engineer had started work in your room. We had a mixup at the front desk and thought your room had checked out already. We dropped the ball and I apologize for that.

Chippewa Falls, Wisconsin
Reviewed October 12, 2016

Great staff, but a well worn hotel. Sheets were stretched and didn't stay on the bed, small rooms, outdated decor. A small pool but no hot tub and if you want to exercise, you get a pass to use elsewhere. Good breakfast options. I have stayed at other Marriott hotels with great outcomes, but this was a little disappointing. Unfortunately,...

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Helpful?
Thank Jan S
SiouxCityManager, Manager at Fairfield Inn Sioux City, responded to this review

Thank you for your feedback Jan S. I apologize that your hotel experience did not meet your expectations. We are hoping to get a renovation soon, but unfortunately it is out of our hands. I apologize that your sheets did not want to stay on your bed, we try our best to pull the worn sheets, as we order new...

Ozark, Missouri
Reviewed October 3, 2016

Well, this hotel needs a full remodel, or demolished and a new one built in its place. Maybe a TownPlace Suites or something. The place was in sad shape. Dirty, worn front door, VERY weird smell downstairs, just not a nice place. The rooms were old and discolored and not modern, and dirty feeling. The floor in my room was...

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Helpful?
Thank jama80
SiouxCityManager, General Manager at Fairfield Inn Sioux City, responded to this review

Thank you for your feedback Jama80. I apologize that your hotel experience was a failure. We are hoping to get a renovation soon but I don't directly control those purse strings. I am shocked to hear about the lack of cleanliness, dirty feeling, and smell you described. Our public area and guest room carpets are cleaned regularly, along with daily...

Lexington, Kentucky
Reviewed August 27, 2016 via mobile

Tom, at front desk was super friendly and helpful however for the price and brand, this Fairfield is extremely disappointing. From the small room, loose and old (it is wavy its so old and loose) green carpet to 90's old tile, to the oxidized tub handle, this is a greatly inferior hotel in this major chain. If I hadn't paid...

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Helpful?
Thank Licoriceky2
SiouxCityManager, General Manager at Fairfield Inn Sioux City, responded to this review

I am sorry that you found the property outdated and inferior in value. Licoriceky2, I am glad you found our service and cleanliness of the property to be inline with Marriott standards. My staff and I work hard on maintaining a welcoming, productive, and clean environment at the hotel for our guests. We are hoping for a capital upgrade soon...

Wichita, Kansas
Reviewed August 24, 2016

I was surprised to be chosen as the guest of the day and received a bag of goodies. The room was comfortable and the bed was great. The only thing wrong was the table lamp bulb was burned out. The staff was friendly and breakfast was good.

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Helpful?
Thank psharp50
SiouxCityManager, General Manager at Fairfield Inn Sioux City, responded to this review

Hi psharp50 - thank you for your great review! We honor a random guest every day with the Guest of the Day program and it's so cool you enjoyed the honor! Hope to see you again soon.

Elberta, Alabama
Reviewed July 27, 2016 via mobile

Sure, the property itself seems older and the room has a heavy cleaning fragrance (chemical smell), but the reason it gets 5 stars is because of the staff. On my arrival, I'm surprised to see my name on display saying that I'm the guest of the day. I'm am warmly greeted by two of the staff and we enjoy easy...

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Helpful?
Thank SirMitchellofSims
SiouxCityManager, General Manager at Fairfield Inn Sioux City, responded to this review

Wow! Thank you SirMitchellofSims for your feedback. All of our staff (especially Bill) appreciates your excellent shout-out for our customer service efforts during your stay with us. We promise to make every guest feel welcome and your feedback was a testament to the commitment we make to our guests. Please come stay with us again if your travels lead back...

Kansas City, Missouri
Reviewed July 14, 2016 via mobile

Giving it three stars but only because of nice, helpful, friendly staff. Desk clerk actually offered to help me unload luggage from car trunk when he saw me struggle. Older Fairfield. No business center, no snack shop other than candy & chips via vending machine. Pool . No hot tub, no fitness center...offer you a free pass to fitness center...

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Helpful?
Thank Motion22
SiouxCityManager, General Manager at Fairfield Inn Sioux City, responded to this review

Thank you for your thoughtful feedback Motion22! I'm glad you found our staff to be friendly and that our hotel was very clean. I'm sorry that it is an older property. When we do get a refresh we will have a Market in the lobby area. Currently we offer complimentary cold water bottles and snacks at the desk in addition...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Travel with confidence by checking into the Fairfield Inn by Marriott Sioux City, a hotel with outstanding service to make all of your travels easy and comfortable - at an exceptional value. We are always ready to welcome you with amenities like thoughtfully designed guest rooms that allow you to work and relax, free Wi-Fi throughout the hotel to stay connected during your stay, and complimentary guest passes to AnyTime Fitness and use of our guest pool room to stay healthy. While you're here, you can visit Morningside College, the Tyson Event Center, or the new Hard Rock Casino. For business guests we are nearby CF Industries, Tyson, Beef Products, Mid America and Wells Blue Bunny. Jump-start your day with our free breakfast, now with more hot choices like scrambled eggs, sausage, oatmeal, plus favorites like fresh fruit and yogurt. At the Fairfield Inn Sioux City, we promise you'll be satisfied or we'll make it right. Ask us about The Fairfield 100% Guarantee. ... more   less 

Additional Information about Fairfield Inn Sioux City

Address: 4716 Southern Hills Drive, Sioux City, IA 51106
Location: United States > Iowa > Sioux City
Price Range: $104 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Sioux City 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Fairfield Sioux City
Sioux City Fairfield Inn
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Questions & Answers

Questions? Get answers from Fairfield Inn Sioux City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Make sure they aren't planning on doing mainentance on your room the next morning.”
 of 5 bubbles 454jaredp, Oct 16, 2016 | Read review
“Don't do it.”
 of 5 bubbles jama80, Oct 3, 2016 | Read review
“all rooms should be quiet but if you want to keep an eye on your trailer/ truck/boat ask for a room on the side and park near your window”
 of 5 bubbles NebrWanderer, Jul 14, 2015 | Read review
“I choose ground floor here as only one elevator in center of building.”
 of 5 bubbles BossRino, Feb 19, 2015 | Read review
“Try the top floor ad the 2nd floor has squeaky areas.”
 of 5 bubbles dayebob, Jan 23, 2015 | Read review
5 of 5
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