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New Victorian Inn & Suites Sioux City

Certificate of Excellence
3101 Singing Hills Blvd., Sioux City, IA 51106
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1 room 1 adult
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New Victorian Inn & Suites Sioux City
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202 Reviews from our TripAdvisor Community

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Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Check in was a snap. The attendant was very friendly (even though it was very late) and more than willing to answer any questions.. The hallway to the elevator was a little odd. It almost looked like there was some remodeling in progress. The elevator was a little small. Our room was on the small side but not tiny. The... More 

Helpful?
Thank ginemom
NVIManagement, Director of Sales at New Victorian Inn & Suites Sioux City, responded to this review

Thank you for staying with us and taking the time to review our hotel - we appreciate the feedback! We are pleased to hear our staff was very friendly,your check in was quick and easy and that you enjoyed our clean room and comfy beds. We do apologize for the water spots on the bathroom fixture -we will definitely address... More 

Winnipeg, Manitoba, Canada
Level Contributor
295 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel isn't fancy but a real deal for what you get. Our king room was large and very clean and comfortable. The fridge actually had a little freezer which is a bonus if you want to freeze ice packs for your cooler. Bed linens were crisp and white, lots of pillows. If I had any complaint, it would be... More 

Helpful?
Thank Margaret A
NVIManagement, Director of Sales at New Victorian Inn & Suites Sioux City, responded to this review

Thank you so much for staying with us and taking the time to review our New Victorian Inn & Suites in Sioux City. We are happy to hear you got a real deal for your money - that is exactly what we strive to provide for our guests - a great value for your hard-earned dollar! Our very clean and... More 

Cherokee, Iowa
Level Contributor
16 reviews
5 of 5 stars Reviewed 3 weeks ago

I had surgery in the city and we decided to stay over a couple nights. The beds were super comfy, place was clean and because of my surgery, they were lenient and kind in this area. I was having a hard time sleeping and went out to the lounge and the night staff was so kind in helping me find... More 

Helpful?
Thank applebear1
NVIManagement, Director of Sales at New Victorian Inn & Suites Sioux City, responded to this review

Thank you so much for your kind words and your five star review! We are pleased to hear we could provide a comforting, and comfortable, place for you to stay following your surgery. The New Victorian Inn & Suites team is a wonderful group of people that truly care about their guests and do everything they can to make sure... More 

Wheaton, Illinois
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 30, 2015

We stayed here when we went to Sioux City for a funeral. The hotel offers a discount for bereavement which was a nice thing. The hotel is next to a working railroad track so there are trains that run throughout the day and night. It looks like the hotel is under renovations so hopefully this will make it nicer. The... More 

Helpful?
Thank Walker36877
NVIManagement, Director of Sales at New Victorian Inn & Suites Sioux City, responded to this review

We are sorry to hear you were in town under sad circumstances, but glad you were able to take advantage of our bereavement rate for you stay. Our company is always looking for ways to improve our hotels for our guests and we are currently making updates to the Sioux City property. We apologize for the inconvenience it creates –... More 

Des Moines, Iowa
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 28, 2015 via mobile

Found the staff to be executing their duties fully and all our expectations were met. In addition they were warm and accommodating. The room was very large, the bed was comfortable. The shower is a bit awkward but did the job. Cleanliness was not a problem. Breakfast was "meh" but then aren't all the free breakfasts in all hotels "meh"?... More 

Helpful?
Thank timiniowa
NVIManagement, Director of Sales at New Victorian Inn & Suites Sioux City, responded to this review

Thank you for your time in reviewing our hotel and for staying with us! We are so pleased to hear you found our staff warm and accommodating and our rooms clean and comfortable! We are sorry you were not impressed with our breakfast selection – it is an ongoing process to try to find options that meet the expectations of... More 

New England, US
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 13, 2015

I have taken too long to write this review, but better late than never. I found this hotel when I started a new job in Siouxland and had nowhere to live. I stayed during the week and went home on weekends. It's not easy living in a hotel, but the staff at New Victorian were so great and always treated... More 

Helpful?
Thank Itchin2Go68
NVIManagement, Director of Sales at New Victorian Inn & Suites Sioux City, responded to this review

Thank you so much! We enjoy so much when our “regulars” submit a review – we hope you know that we truly enjoyed you as a guest and we are so glad you stayed with us during your transition. Cassie and the entire team do a great job taking care of everything and everyone to the very best of their... More 

Omaha, Nebraska
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 10, 2015

Was greeted with a smile when I walked in. I had called from across town everything was ready when I walked in. Which was great as I needed to get to work. When I came back after work I needed to pick up my key from the desk I was again greeted with a smile and an offer of fresh... More 

Helpful?
Thank julidailey123
NVIManagement, Director of Sales at New Victorian Inn & Suites Sioux City, responded to this review

Thank you so much! We are so excited to receive your review! It is nice to hear we are doing a great job – especially with our team making you feel welcome and comfortable! Thank you for staying with us – we hope you will come back soon! More 

Provo, Utah
1 review
5 of 5 stars Reviewed December 2, 2015

We had a very nice one-night stay here. We booked a suite and it came with a king-size bed, a queen-size bed and a pullout bed. The suite we stayed in was the most spacious room I've ever had at a hotel. One extra perk is that the pool and hot tub are open 24 hours. The free breakfast was... More 

Helpful?
Thank Phil U
NVIManagement, Director of Sales at New Victorian Inn & Suites Sioux City, responded to this review

Thank you so much for staying with us and for the 5 star review! It’s always great to hear a guest enjoyed their stay and that we succeeded in providing a clean, comfortable stay for a great price. Suite 216 does have an incredible amount of room – we are glad you had extra space to relax. You mentioned some... More 

Ashland, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 31, 2015

I stayed here recently for business and had a wonderful stay. I had checked before I went that the whirlpool was in working order, as my husband and I frequent the whirlpool in the pool area frequently. This hotel has theirs open 24 hours which is great! Unfortunately I found out at check in that they were waiting for a... More 

Helpful?
Thank Kimberly J
NVIManagement, Director of Sales at New Victorian Inn & Suites Sioux City, responded to this review

Thank you so much for your 5 star review! We are so pleased to hear you found us to be a “great hotel with great staff and a great value”! That is exactly what we work so hard to be for our guests! Carla and the rest of the team are exceptional at doing everything they can to ensure our... More 

Lucas, Kansas
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed October 23, 2015

Prioritizing the elements that contributed to a depressing environment would be difficult. There doesn't seem to be much emphasis on customer service. Both the appearance and communication skills were lacking with the staff we encountered. One staff member stepped out the main door for a 'smoke' at this non-smoking property and flung his half smoked cigarette onto the entry way...2... More 

Helpful?
Thank Snurg
NVIManagement, Director of Sales at New Victorian Inn & Suites Sioux City, responded to this review

We are sorry to hear we did not meet your expectations for your stay with us. We do take your comments very seriously and we continuously use guest input to help us improve. We treat all maintenance concerns as urgent matters. We appreciate feedback from our guests so we can fix any issues we missed and provide proper training to... More 

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