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Express Inn & Suites

108 N Fremont St, Shenandoah, IA 51601 (Formerly Fremont Inn)
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Express Inn & Suites
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17 Reviews from our TripAdvisor Community

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Showing 17: English reviews
Lincoln, Nebraska
1 review
5 of 5 stars Reviewed June 15, 2016

Ive stayed at this hotel many times in the past two months, and i can notice every small change that they're doing to make this hotel their own. I was around when this hotel was given a bad image due to poor management, however that was 2013. It is now 2016. The new owner has a drive and an image... More 

Helpful?
Thank Paul H
Emmitt P, Guest Relations Manager at Express Inn & Suites, responded to this review

Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient... More 

1 review
3 of 5 stars Reviewed May 31, 2016

Note: I'm writing this review based on my expectations for a small hotel in a rural area. The hotel did well with room cleanliness, water pressure in the shower, reasonably fast wi-fi, and allowing pets for a very reasonable fee ($10 per night.) However, there were numerous things lacking. The toiletries in the room are CHEAP, the shampoo and conditioner... More 

Helpful?
Thank Francesca V
Emmitt P, Guest Relations Manager at Express Inn & Suites, responded to this review

Thank you so much for taking the time to write this thorough and insightful review.We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this... More 

Colorado Springs, Colorado
Level Contributor
236 reviews
140 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
2 of 5 stars Reviewed May 28, 2016 via mobile

I booked a night at the Express Inn because its rates were so attractive. As often happens, you get what you pay for. My biggest complaint is that the mattress in the room was so old that I woke up with a sore back. That's the main job of any hotel/motel – let me have a good night's sleep, and... More 

Helpful?
Thank TheTimMan
Emmitt P, Guest Relations Manager at Express Inn & Suites, responded to this review

I am sorry to hear that you did not have a completely comfortable stay at our hotel we are now informed the management about your concerns regarding with your request which didn't grant your comfort and convenience are our top priorities.I do thank you for bringing this matter to our attention and I assure you that we are correcting this... More 

Colo, Iowa
1 review
4 of 5 stars Reviewed May 12, 2016

I'll be back ! My wife and I needed accommodations for Mothers Day weekend and after finding out out our usual place was booked I decided to to call the Express Inn in Shen. WOW! am I glad I did - what a Gem. Emmitt was a pleasure to work with - an asset to the facility. Our room was... More 

Helpful?
Thank jstarnes2016
Emmitt P, Guest Relations Manager at Express Inn & Suites, responded to this review

We are happy to know that we have exceeded your expectations for just an affordable price . I am so glad that you found our hotel to be clean and convenient and that you enjoyed the accommodations and hospitality that we strive to show to each guest, during every stay. We hope to impress you again during your next visit... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed March 20, 2016 via mobile

We had driven in over 9 hours for a funeral only to find that our previous reservation at a different hotel had been given away. It took us 2 more hours to find a decent place to stay that was close to Sidney. This place was a life saver as we were exhausted from our trip. The manager was very... More 

Helpful?
Thank Carrie D
Emmitt P, Guest Relations Manager at Express Inn & Suites, responded to this review

Thank you for taking the time to share this five star experience with our management, staff, and future guests.Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition.We are so glad that your stay was enjoyable and we look forward to seeing you again More 

Flagstaff, Arizona
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 13, 2016 via mobile

This is my fifth stay now at this location. Clean comfortable rooms, breakfast was awesome. I had time to use the fitness center and everything was clean and in working order. No issues with the Wifi, you need a password now to log on which is good. Great customer service like always. Thank you guys will see you next month.

Helpful?
Thank Paul A
Emmitt P, Guest Relations Manager at Express Inn & Suites, responded to this review

I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years.On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back... More 

Kansas City, Missouri
2 reviews
5 of 5 stars Reviewed October 6, 2015

When we checked in, Emmett was very friendly and helpful to us, joked with us and made us feel right at home. We checked in, left to sight see and to go to our destination in another neighboring town, got back in the early evening, Felt safe in the parking area. used the pool and spa area for quite some... More 

Helpful?
Thank KJ S
Emmitt P, Guest Relations Manager at Express Inn & Suites, responded to this review

We are so glad to know that you had a great time with us and we do hope to see you again very soon. Thank you for sharing your experience with us and may you have a lovely day ahead. More 

Shenandoah, Iowa
1 review
5 of 5 stars Reviewed August 27, 2015

This was a very nice motel at a very reasonable rate. Wifi was strong and staff was always friendly and helpful. The manager was especially helpful to me. He gave me a great location, knowing I had a foot issue at the time, and was always available if I had a question. Very happy with my stay.

Helpful?
Thank T S
Emmitt P, Guest Relations Manager at Express Inn & Suites, responded to this review

Thank you so much for such a wonderful review you have of our hotel and our staff. We are so glad to know that we were able to attend to your needs during your stay with us. Our staff would like to thank you for recognizing our efforts of providing you with the best service that you deserve. We do... More 

Lansing, Michigan
1 review
4 of 5 stars Reviewed August 25, 2015

For the price this is a great place to stay. The room was clean and the staff was friendly. I ended up here because I forgot to book a hotel in a town a half hour away where I was on business and found that they were sold out when I got there (this was the closest place). I paid... More 

Helpful?
Thank jared b
Emmitt P, Guest Relations Manager at Express Inn & Suites, responded to this review

Thank you so much for taking the time to post this review you have of our hotel. We are so glad that you found us and we are so happy to know that you’ve enjoyed your stay enough that you decided to stay with us longer than you initially planned. We are very sorry about the issues or delays you... More 

Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed August 15, 2015 via mobile

This is worth the value, you don't have to empty your wallet to stay here. Room was nice, clean and comfortable. This is the only hotel that serves breakfast. Customer service was great. If you are looking for comfortable stay and on a budget this is the place. wifi was strong and also the lobby has a business center available.

Helpful?
Thank Deeramsey1952
Emmitt P, Guest Relations Manager at Express Inn & Suites, responded to this review

Thank you so much for such a wonderful review you have of our hotel. We are so glad to know that you had a wonderful time with us and that you find great value in staying with us. We always aim to give you the best value for your money and we are so happy to know that our efforts... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
Express Inn & Suites is a 55 room hotel conveniently located in Shenandoah Iowa. It sits along US-59/Fremont St at the gateway to the downtown business district. Travelers to the area will find it's location convenient for all local connections whether business or personal. ... more   less 

Additional Information about Express Inn & Suites

Address: 108 N Fremont St, Shenandoah, IA 51601 (Formerly Fremont Inn)
Location: United States > Iowa > Shenandoah
Price Range: $53 - $72 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Express Inn & Suites 2.5*
Number of rooms: 55
Reservation Options:
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Also Known As:
Express Inn & Suites Shenandoah, Iowa
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