Riverside Casino & Golf Resort
3184 Highway 22, Riverside, IA 52327-9690
Lowest prices for your stay
$200
Free cancellation until 02/17/23
$200
Free cancellation until 02/17/23
$200
$180
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About
Location
3.9
Cleanliness
4.5
Service
4.1
Value
3.7
What does it mean to Live it Up? You'll find out the moment you enter Riverside Casino & Golf Resort(R). From the magnificent fountains that greet you as you approach the main entrance to the luxurious surroundings of our casino, hotel, spa, golf course, event center, indoor/outdoor pool and multiple food outlets, every aspect of Riverside Casino & Golf Resort(R) is designed for one special reason - your total enjoyment.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Golf course
Pets Allowed ( Dog / Pet Friendly )
Paid wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Gift shop
Non-smoking hotel
ATM on site
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Location
57Somewhat walkable
Grade: 57 out of 100
15Restaurantswithin 5 miles
3Attractionswithin 5 miles
Contact
3184 Highway 22, Riverside, IA 52327-9690
Getting there
Rental CarsSee all Riverside rental cars
302Reviews10Q+A64Room tips
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We are frequent visitors to riverside and felt the need to recognize some outstanding staff members. Melissa from housekeeping, Mary from the hotel desk, and Kip from the restaurant staff always go above and beyond. They have always gone out of the way to make our stay comfortable and enjoyable. We hope they are well compensated by their employer. They should all be at the top of the payscale and more.
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Date of stay: November 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Skye Vogel, Marketing at Riverside Casino & Golf Resort
Responded Nov 22, 2022
Thank you for the great review! Melissa, Mary and Kip are wonderful parts of our teams and are glad they are making your stay enjoyable. We are looking forward to you next stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
She's screwed our room reservations before, or almost did. This last time was the final straw. We were told by the front desk and another VIP host that our type of room was not available. This was after we already had checked in and had everything in our room. We were also told that with it being a home Hawkeye's game there wouldn't be and not for two nights, that they were full up.....so we loaded everything back into our vehicle, I explained at the front desk what was going on, handed them the room card keys and headed home. She told me on the phone at the Casino that it was her fault. That she was the one that made the reservation. I guess I give her a little credit for that, for whatever that's worth. Then after miles down the road I get a text message saying there is a room available. That was BS. Not playing the games. Well, if I can help on a future trip....NOPE, no plans to try again. As I said this was not the first time. Gave her more than enough chances and the benefit of the doubt. This is not rocket science folks. She is obviously capable to handle this type of position. She's costing them income. That's hours on end of play they didn't get.....their loss. What even adds insult to injury I made these reservations more than month in advance as she told me that was the first available date for the type of room that we wanted. Waiting a length of time only to be very disappointed. I can tell them one thing, their competition rarely ever has this type of problem, almost NEVER. We'll stay where people can get things straight.…
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Date of stay: September 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Eric Gissendanner, Marketing at Riverside Casino & Golf Resort
Responded Sep 18, 2022
Hello, Galen. We appreciate hearing from our guests, as it helps us better understand how things are running throughout the resort. As we are sure that you understand, home football game days in our area do present a higher volume of hotel bookings. After following up with our host team, it sounds like a mistake was made in the booking process. We apologize for that and understand the frustration. Our host and hotel management quickly remedied the error and tried making contact to let you know that everything was squared away before learning that you had already exited the resort. Thank you again for bringing this to our attention so that we can address ways to improve our booking procedure. Our player development manager, Mike, is available to further discuss your concerns and he is available at 319-648-0042 or at mike.mcgowan@riversidecasinoandresort.com.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I got marries at Riverside a few weeks ago. We visited the venue and immediately knew it was going to be our venue based on how beautiful it was and the friendliness and attentiveness of the staff. Our ceremony was on the pool deck and the reception was in the ball room. The good: -Hotel rooms for out of town guests - nice rooms, most guests get early check in, hotel block with discounted rate. -Everything in the same place - no travel decreased cost for us, we didn't have to worry about people drinking & driving, and there was on site food and fun (casino, pool) for guests -Venue Personnel - The ladies we worked with, Kelly and Shaundria were AWESOME! They made the planning process so smooth, and did so much extra stuff for us (such as printing bar menus and creating name cards). -The look of the venue - the ceremony and reception spaces were beautiful and Riverside had tons of décor we could use. -We also got a bridal suite for free the night of the wedding, the venue drove us away on a golf cart for our grand exit, and they communicated well with our other venues. The bad: -We were supposed to have ranch and pesto boats on the tables for dinner, which were missed. -We had our cocktail hour in the hall outside the ball room, and the ballroom doors were opened before they were supposed to. We found out it was a safety issue, and the staff quickly acclimated and hors doeurves were still passed. -We had made our tables assignments based on a chart provided by the venue, and some of the tables were mixed up. Thankfully it was some one the back and not family tables. -Our wedding planner had to fight a bit with the bar staff to get the bars moved into the reception area, which was discussed prior. Overall, we definitely recommend Riverside as a wedding venue. We understand that things happen and there will always be something. We are very happy and loved working with this venue!…
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Date of stay: August 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Eric Gissendanner, Marketing at Riverside Casino & Golf Resort
Responded Sep 2, 2022
Thank you for the feedback, Paige. Hearing from our guests is a helpful way for us to evaluate and better understand how operations are running within the resort. First off, we are honored to have been chosen as the host site for your and your husband's big day. Sharing these moments with our guests is always a rewarding experience. To see families and friends coming together to celebrate is a special moment. Our Group Sales team, as you experienced and mentioned here, is a fantastic resource for event planning and execution. From that initial greeting to the final table is cleared, our team is here to provide the very best in service and amenities. We apologize for those listed bumps in the road but Shaundria has met with our other departments to ensure that future events have smoother paths. We once again thank you for staying and celebrating with us, as well as for leaving us these kind and constructive words. Wishing you and your family all the best moving forward. Hopefully we can see you all again for an anniversary party!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was spacious and clean. The bathroom large, 3 section with large walk in shower, vanity and mirror, and water closet. The casino is large with good selection of slots. The slots were a little tight. The seafood buffet on Friday night was pricey ($70. for the two of us), but was very good. The crab legs were well prepared with a large selection of other foods that were all well prepared and well presented.
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Date of stay: July 2022
Value
Location
Service
Room Tip: all rooms are away from the casino noise.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kara Humphreys, Marketing at Riverside Casino & Golf Resort
Responded Aug 3, 2022
Thank you for your review! We're happy to hear that you enjoyed your stay with us. Please feel free to let us know if there is anything that we can do to ensure your next visit is a 5 star experience. Have a great day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Casino staff very unfriendly. I felt they were superficial and racist. White folks were treated with smiles and friendly gesture and coloured .. people were treated as just regular customers. After playing high stages at BJ table for over three hours I requested a dinner comp and from a distance was signaled" cannot be done" by the casino Host. White folks who played less than me were given all the comps and talked to from closeness.
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Date of stay: July 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Skye Vogel, Marketing at Riverside Casino & Golf Resort
Responded Jul 22, 2022
Hi Sunil, at Riverside we want every guest to have an enjoyable experience, every visit. We are sorry to hear you did not have a five-star experience and we would like to learn more about your last visit. Could you, please email your contact information to Eric.Gissendanner@riversidecasinoandresort.com and we will be in contact with you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
They seated 20 people and a 16 top in front of my family of 6 saying they had nothing for my family and we waited 30 min to be sat down and then got disrespected by terry. This happrns every time we come i am a paying customer just like everyone else.
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Date of stay: February 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Damon John, General Manager at Riverside Casino & Golf Resort
Responded Feb 5, 2022
Hello, Erin. We have passed along your message to our food & beverage management and one of the department directors will be contacting you shortly. We apologize for any inconvenience caused during your visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After a four-hour one way drive, I checked in on Sunday for what I thought was going to be a two night stay as part of a free hotel offer. I checked out less than an hour later, though, because I had to run a zoom meeting the next day and the hotel’s wifi network was so weak that I couldn’t even download my schedule. To make matters worse, the hotel is in a cellular dead zone — LTE service only, so you can’t even use your phone as a 3 G hotspot. When I asked at the desk if I could rent a portable hotspot, they acknowledged the shabby wifi situation but told me they had nothing to offer and suggested I go to the public library. In this day and age, strong, reliable wifi service is a basic utility and minimum expectation for any hotel — like electricity or plumbing. You wouldn’t tell a guest “we don’t have toilets but you can find one at the public library” and I would NEVER book at a hotel that didn’t have wifi. Since their wifi was really to weak to actually be of use, I left the hotel and booked an alternative in Iowa City. Thanks for nothing Riverside, I won’t be back! …
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Date of stay: March 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Riverside Casino, General Manager at Riverside Casino & Golf Resort
Responded Mar 31, 2021
Phillip, we are sorry we let you down during your recent visit. One of our directors has reached out to you with information about how we can accommodate to ensure this doesn’t happen on your next visit. We hope you will give us the chance to make this right the next time you choose to stay at Riverside Casino & Golf Resort.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I stayed here with another couple. We got a mini executive suite and our friends got a standard room. The only difference was our room had a couch. What a joke. We paid almost double of what they paid. The cleanliness of the room was also terrible. Dont think they cleaning staff knows how to properly clean. They also have some lumpy pillows. Elevators also take forever. Lines to get to our room on a daily basis. Slots are great.. Recommend sitting at the riverview bar. Overall casino was great. Otherwise stay somewhere else.
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Date of stay: February 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I stayed at this hotel with a group of girlfriends to celebrate “Galentine’s Day”. The wide range of amenities inside this hotel make for a fun winter getaway when you want to stay indoors. There are multiple restaurants open. We enjoyed spending time in the Draft Day restaurant/bar with its beautiful water wall. We brought card games into the restaurant and had a ball visiting and drinking craft beer in the pretty setting. There was also a fun looking golf simulator in this area. We also spent some time in the spacious pool area. The hot tub was open but appears to need some maintenance work as it was not very hot. The hotel rooms were well maintained and very clean. The beds were comfortable. Bottled water was provided which is a nice extra. Unfortunately this hotel is not well insulated and the hallway noise kept me up all night long. This was on a weeknight and we didn’t go to bed until Midnight. I can’t imagine getting any rest on a weekend or if you needed to go to sleep earlier in the evening. …
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Date of stay: February 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I stayed at this casino every week for months due to the fact my father who was 80 years old and dying of cancer went to the VA Hospital every week for treatment. while I was there with my father security approached me and asked me if I found a cell phone I had no Idea what they were talking about and thats what I told them , they asked some personal info and said thanks and left. Shortly after I got a phone call from a police officer wanting to talk to me about this cell phone I told him the same as the casino security that I knew nothing about it , but he wanted to see me so I gave him the spot in the casino where I was gambling . He found me a few minutes later and asked me about a cell phone again and got the same response as he got when we talked on the phone I knew nothing ,but that wasnt good enough he told me I was on camera and security seen me take this cell phone.I asked to view the cameras with him but for legal reasons nether one of us could look at the camera,so to help make this situation go away I told him he could search me , so In the middle of this casino this officer in full uniform is now searching me . I never had the cell phone but then he said I handed it off to whoever I was with yes thats right my 80 year old father who is dying from cancer is now a thief. Now that im getting really pissed off he left to go talk to security again and yet again hes back telling me how yes im on camera and I need to give the phone back and put this matter to rest. when I told him the same story again he said he would get a search warrant for the video and then come and arrest me at my home ,so I encouraged him to do so and come get me but I was done with this matter there was nothing more I could do . The officer left and my father and I went to our room only to get a phone call hours later from the officer to thank me for cooperating with him and that the cell phone was found in the parking lot the phone never made it into the casino the lady dropped it when she was getting out of her car ,I asked the officer how could I be on camera if the phone was in the parking lot , he blamed the casino security considering he couldnt see the video himself and was only going by what they told him . So I contacted hotel security director Megan Lynch to find out how this could happen I could go into detail how it went but to save you the bullsh*t story she didnt want to do anything to find out who was lying to the police that works for her and how this could happen or how to prevent this from happening again. Is this the kind of casino you want to spend your money at ? It's not mine go anywhere else .…
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Date of stay: September 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
PRICE RANGE
$201 - $236 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riverside casino & golf hotel riverside, riverside casino and golf resort
LOCATION
United StatesIowaRiverside
NUMBER OF ROOMS
201
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Frequently Asked Questions about Riverside Casino & Golf Resort
Which popular attractions are close to Riverside Casino & Golf Resort?
Nearby attractions include Star Trek Voyage Home Museum (2.8 miles), Riverside Casino & Golf Resort (0.08 miles), and Old 218 Tap (3.8 miles).
What are some of the property amenities at Riverside Casino & Golf Resort?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Riverside Casino & Golf Resort?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Riverside Casino & Golf Resort?
Yes, free parking is available to guests.
What are some restaurants close to Riverside Casino & Golf Resort?
Conveniently located restaurants include Murphy's Bar & Grill, Old 218 Tap, and Riverside Casino and Golf Resort.
Are there opportunities to exercise at Riverside Casino & Golf Resort?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Riverside Casino & Golf Resort have an airport shuttle?
Yes, Riverside Casino & Golf Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Riverside Casino & Golf Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Riverside Casino & Golf Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Riverside Casino & Golf Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Riverside Casino & Golf Resort?
Many travelers enjoy visiting Kalona Historical Village (9.0 miles).