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Country Inn & Suites By Carlson, Pella

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Country Inn & Suites By Carlson, Pella
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171 Reviews from our TripAdvisor Community

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Showing 171: English reviews
Austin, Texas, USA
Level Contributor
44 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Staff is friendly and rooms are clean. Those are the two main prerequisites. Add decent wifi, full hot and cold breakfast, nice pool, and cookies and coffee at the front desk 24/7 and you've got a certified winner. Pella is very proud of their Dutch heritage. The hotel has many little things that show that. The headboards have tiny tulips... More 

Helpful?
Thank tweetyandtwad
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We come to pella 1 or twice every year and this was our prefered hotel until this stay. We had rooms reserved for 2 nights and the check-in staff was pleasant as usual. The problem started when a 3 year old pulled the fire alarm in the pool area. The girl at the front desk was clearly untrained in any... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank RYAN A
Erica G, General Manager at Country Inn & Suites By Carlson, Pella, responded to this review

Thank you for taking the time to give us feedback on your recent stay. I am sorry about your experience with us. We will use your comments to improve our operations in the future. Thank you again for giving the feedback. More 

Pensacola, Florida
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We have used this hotel during travels to the Pella/Oskaloosa area based on the fact it is once of the nicer options in the area and have had favorable experiences during past stays. From check-in on, this stay was enough to sour our experience with the property and the brand. We had contacted the hotel prior to arriving requesting a... More 

Helpful?
Thank pcolardwarrior
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Pella, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services especially regarding fire alarms. We hope for another opportunity to exceed your expectations. More 

Saint Paul, Minnesota
Level Contributor
66 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I did not have a pre-booked room when I stopped in the evening to reserve the room. The guest attendants were friendly while I checked-in under a government rate of $100.00. Stayed on the third floor. The room was certainly clean from the floors to the walls. The shower head was adequate with plenty of hot water and the bed... More 

Helpful?
Thank RedSoxsFanMan
CarlsonRezidor, Online Customer Care Specialist at Country Inn & Suites By Carlson, Pella, responded to this review

Thank you for your review. We are pleased that you enjoyed your stay overall. Please accept our apologies for the poor air quality. Your concerns are important and will be addressed with staff. More 

Gillette, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I've stayed at the Pella Country Inn and Suites many times, and as always, the experience was great! I appreciate the clean facilities and friendly staff, and enjoyed the pool this time with my son as well!

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Dale Z
Puerto Rico
1 review
4 of 5 stars Reviewed 5 weeks ago

Hotel quality and services are excellent. The Breakfast are good and the rooms are very clean. the personal is compromise with service and the area are accesible. Great Hotel .Its mi first time in country inn hotel .

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank P1042NMjosed
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Pella

Address: 315 Roosevelt Road, Pella, IA 50219
Location: United States > Iowa > Pella
Price Range: $108 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Pella 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Country Inn Pella
Pella Country Inn
Country Inn & Suites By Carlson, Pella Iowa
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