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AmericInn Ottumwa

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AmericInn Ottumwa
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108 Reviews from our TripAdvisor Community

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Showing 106: English reviews
Des Moines
Reviewed 3 weeks ago

We stayed here over Christmas, and while I still think this is the best overall value for a hotel in Ottumwa, I will say that the quality of stay has gone down over our last 3-4 times. The pool here is awesome, but it had some cleanliness issues, there were clearly some cleaning/filtration issues in the pool, and the general...

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Helpful?
Thank Turbo_Todd
americinnottumwa, Director of Sales at AmericInn Ottumwa, responded to this review

Thank you so much for your feedback. We are glad that you appreciated the value of the AmericInn. We are glad you stayed here with us over the holidays. The issues with the bathrooms and pool areas are being addressed. We apologize for that, and please never hesitate to let management know of anything you find less than satisfactory at...

St Louis, United States
Reviewed 5 weeks ago

The hotel and the room were nice. Pool was booked for 8 hours on a Saturday afternoon so it was unavailable for guests to use. Spoke to 3 different staff members, including the manager, about the pool being booked and unavailable by 17+ older kids having a birthday party. All 3 staff members gave me a different story as to...

Review collected in partnership with AmericInn Hotels and Suites
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Thank Tony R
Coralville
Reviewed December 12, 2016

It was a freezing cold snowy night and we were on the sad mission of attending a visitation that night and a funeral of a beloved family member the next day. We checked into this hotel and were welcomed with a plate of warm cookies at the front desk and an equally warm greeting from the lady working there. Her...

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Helpful?
Thank n1nna
americinnottumwa, Director of Sales at AmericInn Ottumwa, responded to this review

We are so glad that we could offer you some comfort during a difficult time. We hope that you will come back and stay with us again. Your positive feedback is appreciated.

Reviewed November 23, 2016 via mobile

I was here for a short stay overnight and was having some troubles regarding my room. The younger lady, brunette said she was newer, was awesome! Unfortunately I didn't catch her name. She promptly and professionally helped solve my problem and was very friendly and personable while she did it. I don't have much else to say as my stay...

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Helpful?
Thank Sarah P
americinnottumwa, Director of Sales at AmericInn Ottumwa, responded to this review

Thank you for your feedback. We are so glad that you had a good experience with our staff. Please come back and stay anytime.

Rockwell
Reviewed November 12, 2016

The hotel itself was very clean, modern and handy for shopping, sightseeing, etc. Desk clerks were friendly and helpful. The room I was in was on the ground level on the backside of the hotel and was very noisy, especially at night. The train station is one block away and the train traffic was nearly constant. My biggest complaint however...

Review collected in partnership with AmericInn Hotels and Suites
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Thank 257louisep
Cypress, Texas
Reviewed November 4, 2016

This is a pet friendly and good hotel. The breakfast is good even though we had to ask for the food to be refilled once. The accommodations are nice. The location is great if you want to stay downtown Ottumwa. The staff aimed to please and extended their conference room to us when we had some out of state family...

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Helpful?
Thank Debra J
Sara G, Director of Sales at AmericInn Ottumwa, responded to this review

Thank you so much for your feedback. We are so glad that enjoyed your stay. Please come back with your family for a visit anytime.

Onawa
Reviewed October 27, 2016

Great place to stay. Beds are comfortable, breakfast was good although it did take a long time for them to refill when items were out. Went to the TomTomTap for dinner and to watch the World Series. That is only 1 block from this hotel and was good also. Would recommend this hotel to others.

Review collected in partnership with AmericInn Hotels and Suites
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Thank Kathy F
Sara G, Director of Sales at AmericInn Ottumwa, responded to this review

We are so glad that you enjoyed your stay with us. We do apologize for the slow service at breakfast. The Tom-Tom Tap is certainly an excellent historic hotel lounge just right down the street. We definitely recommend everyone check it out. Please come back and stay with us again.

Springfield
Reviewed September 13, 2016

When we return to Ottumwa to visit family and/or attend class reunions, we always enjoy staying at the AmericInn. They are close to the downtown area, offer affordable room rates, high speed internet, microwaves and refrigerators, a great pool and hot tub. The breakfast bar is good too.

Review collected in partnership with AmericInn Hotels and Suites
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Thank 904normang
Sara G, Director of Sales at AmericInn Ottumwa, responded to this review

We are so glad you enjoy all of the amenities we have to offer at the AmericInn of Ottumwa. Thank you for staying with us. Come back anytime!

Eau Claire, Wisconsin
Reviewed August 25, 2016

We stayed here for a week while playing in the Babe Ruth World Series in Ottumwa. The hotel was very clean and the staff was very friendly. The rooms were average but happy no musty smelling rooms. They had a nice breakfast. The cleaning staff was wonderful....Thank you for putting up with 2 large 13 year old baseball teams and...

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Thank starfish614
Sara G, Director of Sales at AmericInn Ottumwa, responded to this review

It was our pleasure. We truly enjoyed having the baseball teams and families stay with us. We are so glad that you enjoyed our stay. Please come back anytime!

Reviewed August 7, 2016 via mobile

For the price room was large and had an HD. TV. Bed was a bit firm and not too comfortable. Internet was slow and difficult to connect. I saw a bug in the bathroom and it was not very clean. Indoor pool was nice. Hot tub was malfunctioning. My husband was informed by staff he needed to give button for...

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Helpful?
Thank Sarah F
Sara G, Director of Sales at AmericInn Ottumwa, responded to this review

We are so sorry that you had some difficulties while staying with us. We are certainly addressing all of your issues. Please do come back and stay with us again.

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
AmericInn of Ottumwa is centrally located in downtown Ottumwa near our Amtrak station, historical museum and water park. ... more   less 

Additional Information about AmericInn Ottumwa

Address: 222 W 2nd Street Wapello, Ottumwa, IA 52501
Location: United States > Iowa > Ottumwa
Price Range: $104 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — AmericInn Ottumwa 2.5*
Number of rooms: 54
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Questions & Answers

Questions? Get answers from AmericInn Ottumwa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We always stay above the lobby in the 204 or 206 room, they are the best imho”
 of 5 bubbles Turbo_Todd, 3 weeks ago | Read review
“Not sure there's a bad room in the hotel.”
 of 5 bubbles n1nna, Dec 12, 2016 | Read review
“Requested ground floor due to recent injury. Completely booked but I got a ground floor room which I really appreciated.”
 of 5 bubbles marcias749, Jun 28, 2015 | Read review
“suites are roomy and worth the price.”
 of 5 bubbles johnrW5881HW, Jun 3, 2015 | Read review
“Stay somewhere else if you want a great stay.”
 of 5 bubbles optimusprimeiowa, Nov 25, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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