Where do I start, I want to check in and waiting my turn one of the receptionist was having troubles checking someone in and I asked for some help. Other receptionist said Jesus Christ in the lobby was full of kids. I would say that’s not very professional. So then We finally…
Very nice comfortable rooms good food & service at the restaurant Nice gift shop Casino has good selection of games & machines to play Could use better drink service Was in a good location for the purpose of our trip
Food was cold nothing hot or even warm. Where we eat was cold. Expensive cold buffet. The servers very nice but getting a lot of negative comments. Come on lakeside you can do better. Start by turning up the heat!
the room was nice. the casino is a RIP off. I know casinos are for profit and don't normally win but I didn't see anyone winning anything and 2 machines lost my free spins and not sure it was adding correctly. I will not be back.
Rooms are nothing special. No fridge and no coffee pot in the rooms. Their "free rooms" have an 11.00 resort fee added. This is the tightest casino I have ever been to. The few times I've been here I have never seen a payout. If you eventually get in a bonus it pays nothing.…
"Get South side so the sun doesn't wake you up and you have a view of the lake"
"ask for a room with a frig, they don't all have them."
"Ask for a room facing the lake or a lower level with walkout to the outside for outdoor seating."
"Make your reservation in advance. Then call the hotel the next day to check on the details."
"lower level, overlooking the lake"