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Country Inn & Suites By Carlson, Northwood

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266 Reviews from our TripAdvisor Community

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Showing 266: English reviews
Louisville, Kentucky
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My wife and I stopped one night on our way to Sturgis, the rooms were very affordable, clean, and comfortable. The adjoining casino provided a couple of hours of entertainment. The restaurants in the casino offered anything from fast food to high dollar sit down. Would highly recommend staying there.

Helpful?
Thank 1sjdjdj
TMcLaughlin711, General Manager at Country Inn & Suites By Carlson, Northwood, responded to this review

Thank you for the great review of our hotel. We are so pleased to hear that you found us both clean and comfortable. It's wonderful to hear that you enjoyed your stay and would highly recommend us. Thank you again and we hope to see you the next time your travels bring you back our way. More 

Saint Cloud, Minnesota
2 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

Hotel staff ok upon checkin that is only reason why one star. Our room was filthy, lounge chair was burned with cigarette holes. Corners of bathroom were icky, spots on towels. We tried to get breakfast in morning could not due to over abundance of kids and people. Couldn't even get coffee before we left they were out. We had... More 

Helpful?
Thank Bfunkygal
TMcLaughlin711, General Manager at Country Inn & Suites By Carlson, Northwood, responded to this review

I am truly sorry for the below average stay you recently experienced with our hotel. Please know that your opinion is very important to us and we pride ourselves on our customer service. At anytime during your stay please know that we are always available to assist you or improve the service you have been given. Again I apologize and... More 

Minnesota
Level Contributor
61 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I stayed here 2 separate times this week. This hotel is our home away from home, we've stayed here many times. We live about 15 minutes away so if we want to gamble at Diamond Jo's and get tired, we can relax in the room or go to the pool. The staff is friendly, breakfast is great,... More 

Helpful?
Thank 1kggirl
TMcLaughlin711, General Manager at Country Inn & Suites By Carlson, Northwood, responded to this review

Thank you for the wonderful review of our hotel and staff. It is so special to hear that you consider us your home away from home! Thank you again and we look forward to your next visit! More 

Lakeville, Minnesota
Level Contributor
72 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The good - big rooms, refrigerator, coffee pot, microwave, hot breakfast and attached to the Diamond Jo The bad - girl checking us in did not understand what paying with points was The ugly - once it was explained to her that we were Club Carlson members and we were paying for our room with points -- she shoved a... More 

Helpful?
Thank Minnes0taSue
TMcLaughlin711, General Manager at Country Inn & Suites By Carlson, Northwood, responded to this review

On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed the lack of customer service and how our Club Carlson points work for paying for your room with our team, and I assure you we are working diligently to ensure a similar situation... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Casino and Gambling
  • Hot Tub
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Free Parking
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Northwood

Address: 711 Diamond Jo Ln, at Diamond Jo Casino, Northwood, IA 50459-8801
Location: United States > Iowa > Northwood
Price Range: $125 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Northwood 2.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Country Inn And Suites Northwood
Country Inn & Suites Northwood Hotel Northwood
Country Inn Northwood
Northwood Country Inn
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