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AmericInn Lodge & Suites Muscatine

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AmericInn Lodge & Suites Muscatine
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105 Reviews from our TripAdvisor Community

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Showing 105: English reviews
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Saint Louis, Missouri
Reviewed January 17, 2017

For both business and personal travel, I have stayed in hundreds of hotels. This was one of the worst experiences I've had. Perhaps the lady behind the front desk was having a bad weekend but that's my only caveat. I arrived in a great mood for a wedding in Muscatine and got to the hotel around 1:30 pm. When I...

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Helpful?
Thank 664JohnL664
Piyush P, Manager at AmericInn Lodge & Suites Muscatine, responded to this review

I am truly very sorry to hear that you did not receive the service that we pride ourselves on. It is feedback like yours that helps us to improve our facility, staff, and service. Thank you for taking the time to provide us comments regarding your stay. I will look into this issue and address it quickly with the staff....

Mountain Home, Arkansas
Reviewed December 22, 2016

Very impress with all the staff, who says service in America is dead... not here!! Jessica took care of our reservation needs, we travel with our dog, no problem... Upon check in, Danaa was able to upgrade our room to one with a fireplace, very helpful considering single digit temperatures and snow... When we found the bold coffee pot empty,...

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Helpful?
Thank Neil B
Piyush P, Manager at AmericInn Lodge & Suites Muscatine, responded to this review

Dear Neil B, Thank you so much for your kind words about our staff and service. It is truly an honor to have someone take note of the things we do everyday to make each and every guest stay comfortable. I thank you so much and I will pass these comments to our staff. Sincerely, Piyush P, Manager

Slippery Rock, Pennsylvania
Reviewed November 21, 2016

All of the AmericInn's I have stayed at are very modern and very clean. They are a nice quiet place to get some rest, never had any issues at any of your hotel chains, all were great. Thank you for your hospitality. And there was a lot of different place close by to eat and shop at, great location.

Review collected in partnership with AmericInn Hotels and Suites
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Helpful?
Thank kevinlM5291AX
AmericInnmusc, Manager at AmericInn Lodge & Suites Muscatine, responded to this review

Thank you so much for your kind words regarding our hotel and AmericInn brand. We thank you for your business and will continue to strive to provide the best hospitality experience to our guests. Sincerely, Piyush P Manager

Wisconsin
Reviewed November 17, 2016

Nice people at the front desk. My room was on the second floor. It was quiet and clean. Room needed a little maintenance. Phone didn't work when I tried to call the front desk and there were cracked tiles in the bathroom floor. Also did not have a TV or hotel guide in my room. Breakfast was the usual fair...

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Helpful?
Thank WisTrippers
AmericInnmusc, Manager at AmericInn Lodge & Suites Muscatine, responded to this review

Thank you for taking the time out of your busy day to provide us feedback. I apologize for the inconvenience regarding the telephone in the room and maintenance items in the bathroom. I am happy to hear that overall your stay with us was pleasant. I hope you will give us another chance to be of service to you when...

Des Moines, Iowa
Reviewed October 31, 2016

Noise from other rooms and hum from nearby room exhaust fans was a bit problematic. There was not really a "can do" customer service attitude. We had a soccer tournament and our second night's stay was based on winning our Saturday game. We were told one thing by the check-in clerk and another by the manager Saturday morning. Bottom line,...

Review collected in partnership with AmericInn Hotels and Suites
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1Thank E2665
AmericInnmusc, Manager at AmericInn Lodge & Suites Muscatine, responded to this review

I apologize for any inconvenience or misunderstanding that caused your visit to be less than perfect. I will be meeting with our staff to address your comments in order to improve for our future guests. We value you as our guests, thanks for taking the time to share your feedback with me. Again, I apologize for the issues that you...

Muscatine
Reviewed October 10, 2016

Booked the handicapped room for my parents when they came to stay for a night. It was spacious and had a huge bathroom that was accessible by wheelchair. It would have fit several people and they each enjoyed their own bed and had a great night's sleep. Only thing was that it was a long walk down the hall from...

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Helpful?
Thank Beth E
AmericInnmusc, Manager at AmericInn Lodge & Suites Muscatine, responded to this review

Thank you so much for your kind words. I am so happy to hear that you enjoyed the accessible room and the munchies bag. We take pride in offering you a clean room, friendly service at a very reasonable price. I hope to see you in your future travels to Muscatine and very happy to hear you've found your "home...

Pocahontas, Arkansas
Reviewed September 22, 2016

I will preface this review by stating that I have used this AmericInn location previously, four times, and booked rooms for a family reunion, a class reunion and general stays. I have always been extremely satisfied with the staff and amenities. However, this time, the refrigerator in the room did not work but the staff were very accommodating in adjusting...

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Helpful?
Thank NJ46_10
AmericInnmusc, Manager at AmericInn Lodge & Suites Muscatine, responded to this review

It was great having you back again as our guest. Thanks for taking the time to comment on your stay. I apologize for any inconvenience during your stay, we are replacing the TV and having the toilet repaired so that these issues won't happen again. I have also spoken with our housekeeping & breakfast staff about your concerns so that...

Nekoosa
Reviewed September 16, 2016

The front desk staff was helpful and friendly and the rooms were clean! Would definately stay here again! The only suggestion I would make is leave yourself time for checkout as they do not provide speedy checkout with the receipt under the door.

Review collected in partnership with AmericInn Hotels and Suites
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Helpful?
Thank Wendy N
AmericInnmusc, Manager at AmericInn Lodge & Suites Muscatine, responded to this review

I'm happy to hear that you liked our clean spotless rooms and our amazing friendly staff. We are thrilled to have you as our new friends and loyal guests. Thanks for your suggestion we will be looking into ways to provide a more convenient experience. We look forward to your next visit and hope to see you soon. Sincerely, Piyush...

Hillsdale, Illinois
Reviewed September 13, 2016 via mobile

Staff was very friendly and accommodating. Rooms are very nice, clean, updated, plenty of towels and pillows. If you needed anything extra, the staff was happy to help. Very nice continental breakfast which included your regular pastries and also scrambled eggs, biscuits and gravy, different types of coffee, tea.... More than your average continental breakfast. Pool is nice, too. Highly...

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Helpful?
Thank Trac1007
AmericInnmusc, Manager at AmericInn Lodge & Suites Muscatine, responded to this review

We're always thrilled to hear about all of the great stays that our guests have when they visit us in Muscatine. We do our best to provide everyone with a a clean relaxing experience in one of our amazing rooms every time. I'm glad that you enjoyed our great staff, delicious breakfast selection, and friendly service. Thanks for your high...

Reviewed August 19, 2016 via mobile

My truck broke down and went in for service next door at Kriegers Chrysler Ram. Penny and Elizabeth got me a room that was clean and stocked. Greatly appreciated the cleanliness and willingness to get anything I needed. All staff members I ran across during my stay were very professional and courteous. Breakfast bar was very good and highly recommend...

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Helpful?
Thank Shawn F
AmericInnmusc, Manager at AmericInn Lodge & Suites Muscatine, responded to this review

I'm glad that we were able to help you and accommodate all of your needs while your truck was getting fixed. We're all thrilled to hear that you will be staying with us in the future and that you liked our amazing rooms, delicious breakfast, and friendly staff. Thanks again for the recommendation! Sincerely, Piyush P Manager

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about AmericInn Lodge & Suites Muscatine

Address: 3115 N Highway 61, Muscatine, IA 52761-5802
Location: United States > Iowa > Muscatine
Price Range: $83 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — AmericInn Lodge & Suites Muscatine 2.5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Americinn Hotel Muscatine
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Questions & Answers

Questions? Get answers from AmericInn Lodge & Suites Muscatine staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Second floor away from pool seemed quieter”
 of 5 bubbles WisTrippers, Nov 17, 2016 | Read review
“Tell Beth or Penny you want a very good room while being polite and they will make it great”
 of 5 bubbles tobbyc305, Apr 26, 2016 | Read review
“Book Elsewhere, Run Fast!”
 of 5 bubbles J6704HJamandad, Jan 27, 2016 | Read review
“First floor rooms are convenient.”
 of 5 bubbles DarrellS384, Jan 20, 2016 | Read review
“top floor, away from highway”
 of 5 bubbles Bsnss_Trvlr5, Jul 21, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question