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Comfort Inn Marshalltown

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2613 South Center Street, Marshalltown, IA 50158-4501
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1 room 1 adult
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Comfort Inn Marshalltown
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37 Reviews from our TripAdvisor Community

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Springfield Gardens, New York
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

My car had broken down for a couple days while I was in town visiting relatives. So naturally I came to the Comfort Inn. The staff was great as always. My room was clean, and the bed was very comfortable. The breakfast attendant went out of her way to make myself and everyone else feel very welcome in the morning.... More 

Helpful?
Thank MamaBear311
Darcy M, General Manager at Comfort Inn Marshalltown, responded to this review

Thank you for taking the time to review our hotel. It's always rewarding to hear from our guests that we're doing a good job. I'll be sure and share your comments with everyone, especially Danielle. We certainly hope to see you again soon, just not for the same reason. More 

Fairfield Bay, Arkansas
2 reviews
1 of 5 stars Reviewed December 1, 2015

We had pre-payed for the first three nights and had a reservation for those nights. We had one free night, the fourth night, and had a separate reservation for that night. When we checked in on the first reservation the hotel manager noticed we had another reservation so she checked us in and ensured us that we would stay in... More 

Helpful?
Thank Robert C
Darcy M, Manager at Comfort Inn Marshalltown, responded to this review

Dear Robert, Thank you for your candid comments regarding your recent stay. I won't make excuses for the situation, but I do apologize for the mix up. You, and your family have stayed with us in the past, so you know that this is not standard service. I have spoken with those working that day, to retrain them on proper... More 

Travelers are raving about these Marshalltown hotels

4 of 5 stars
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Saint Louis, Missouri
2 reviews
5 of 5 stars Reviewed November 24, 2015

The room was very nice and comfortable. The television had a great variety of shows and channels to select from. Breakfast was good and included almost anything someone would like to eat. The rates were reasonable and location was great.

Helpful?
Thank Greg H
Darcy M, Manager at Comfort Inn Marshalltown, responded to this review

We appreciate you taking the time provide such positive feedback. We truly appreciate your kind words. I am so glad to hear that you enjoyed your stay with us, and we hope to see you again soon. More 

Marshalltown, Iowa
Level Contributor
3 reviews
5 of 5 stars Reviewed August 31, 2015

my wife and I just recently needed some renovations done to our apartment and needed a place that accepted cats and was close to home , this hotel fit the bill perfectly. my wife works here in town but works 3rd shift and sleeps during the day , we were able to check in early enough so she could get... More 

Helpful?
Thank Tom K
Darcy M, General Manager at Comfort Inn Marshalltown, responded to this review

Thank you for your wonderful review, and for taking the time to post such kind words. I am very happy to hear that the staff made you feel at home. Hope to see you again. More 

Davenport, Iowa
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed June 30, 2015

The room and hallways were very clean. My room faced a field. There was an sheer curtain and a partial drape. The drapes do not close over the window and there was a light across the field that shone in on my bed all night. I was in town for a funeral and my parents were staying in another room.... More 

Helpful?
Thank Charles M
Darcy M, General Manager at Comfort Inn Marshalltown, responded to this review

Charles, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay was not all you expected. As far as room views go, you get either the parking lot or the empty lot behind us for. As I stated in my response from your previous review,... More 

Springfield Gardens, New York
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed June 20, 2015

This was my second stay at this hotel. The staff was wonderful and very accommodating, breakfast was great, the breakfast host was very friendly. The rooms are very clean. It was a very pleasant stay. They are currently in the process of switching from cable to Direct TV. I was pleasantly surprised to discover that. I will definitely continue staying... More 

Helpful?
Thank MamaBear311
Darcy M, General Manager at Comfort Inn Marshalltown, responded to this review

Dear guest, Thank you for taking the time to respond to our online survey, regarding your recent stay. I have shared your comments with the entire staff, and they join me in thanking you for your kind words. We hope to see you again when you are in the area. Kind regards, Darcy McCubbin General Manager Comfort Inn 641-752-6000 More 

Tomahawk, Wisconsin
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 20, 2015

We regularly stay at Choice Hotel properties and are generally quite pleased with them. Considering the location and size of Marshalltown we were not expecting such an outstanding stay. Very nice accommodations and the staff was very helpful and pleasant to us. Found a local restaurant only mile or so down the road that they recommended and it was exceptional.... More 

Helpful?
1 Thank Roger R
Darcy M, General Manager at Comfort Inn Marshalltown, responded to this review

Thank you taking the time to review our hotel. It's always pleasant to receive such positive feedback from guests. I have shared your comments with the staff, and they join me in thanking you as well. We look forward to seeing you again. More 

Marshalltown, Iowa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 23, 2014

The brightest point about this hotel is the Continental breakfast, and the sweet lady who ran it. The PM staff is frankly rude and unfriendly. The walls are paper thin, there are literally no curtains (decoration only...they do not pull shut), so if you are on the main floor, you have little privacy. Pipes were rhythmically clanging in the wall... More 

Helpful?
Thank bigd711
Darcy M, Manager at Comfort Inn Marshalltown, responded to this review

Dear guest, Thank you for taking the time to respond to our online survey regarding your recent stay. On behalf of the entire team, I would like to apologize for failing to exceed your expectations. I have shared your comments with them, and have addressed the issues. The style of curtains that we feature in the rooms are required from... More 

Naperville
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 20, 2014

I travel to Marshalltown every few weeks and have stayed at the Comfort Inn consistently over the past ten years. The hotel was sold earlier this year, and the new owners have extensively renovated the property. The rooms are clean, quiet, and well appointed, and the breakfast service is excellent. The hotel staff is friendly and efficient, and a number... More 

Helpful?
Thank Mark776
Darcy M, Manager at Comfort Inn Marshalltown, responded to this review

Dear Mark, Thank you for taking the time to complete our survey regarding your recent stay. It's always reassuring to receive positive feedback from guests. I will definitely be sharing your comments with all the staff. Thank you again, Darcy McCubbin Manager Comfort Inn 641-752-6000 More 

Springfield Gardens, New York
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed October 26, 2014

I was pleasantly surprised by this recently remodeled hotel. There are a few things here and there that are still needing work (no carpet in the lobby) but my room, the breakfast, and everything else was great. The desk staff was very friendly and accommodating, the housekeeper I encountered was very nice as well. I will definitely stay here again... More 

Helpful?
Thank MamaBear311
Darcy M, Manager at Comfort Inn Marshalltown, responded to this review

Thank you for completing our online survey regarding your recent stay. It's always rewarding to from our guests. I will share your comments with the staff. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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