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Baymont Inn & Suites Marshalltown

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Baymont Inn & Suites Marshalltown
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193 Reviews from our TripAdvisor Community

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Showing 193: English reviews
North Branch, Minnesota
1 review
5 of 5 stars Reviewed 1 week ago

I was there from March of 16-middle of July. The stay was very good. Some of the front desk and cleaning crew members need to get better at speaking English cuz I couldn't understand them. But overall it was a great stay and a reasonable room. Could have a little bit cheaper but it's all good. Thank you

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank K5431UXmatthews
Marshalltown, Iowa
2 reviews
5 of 5 stars Reviewed 1 week ago

Breakfast is ready before time (other places are just at the minute). Wednesdays are fun they put on a meal so people can meet others that stay there, it's like the sign says come as a guest leave friends!! Chelsea is the heart of the motel most helpful and makes it feel welcoming and like home!

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Mark A
Rogers, Arkansas
1 review
4 of 5 stars Reviewed 3 weeks ago

Overall stay was great. The cost is low, the rooms were clean, staff was welcoming, food was great! An elevator would have been nice, hauling alot of luggage up the stairs was very inconvenient. the Internet was horrible and incredibly slow, and the upgrade is expensive and not worth the money. 3rd party connections are damaging to personal electronics and... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Torgames
Penny W, General Manager at Baymont Inn & Suites Marshalltown, responded to this review

Dear Torgames, Thank you for your kind words. I apologize for our internet we are in the process of upgrading this feature of our hotel as well. We are working diligently on renovation of Baymont Inn & Suites so we may provide our guests with a Clean Comfortable Enjoyable stay with all the amenities you expect. We look forward to... More 

Sheboygan Falls, Wisconsin
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our stay here was very good. It was very quiet. Checked in and they were going to give me a 1st floor room -when I made the reservation I asked for upstairs. They changed it and gave me an upstairs suite. They did some renovations and it was a former Americ Inn. The room was nice but the ceiling fan... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Audrey K
Penny W, Manager at Baymont Inn & Suites Marshalltown, responded to this review

Dear Audrey, Thank you for such a great review. Thank you for noticing the improvements we have made thus far. I would like to apologize for the fan not working in your room and the mistake of plugging the refrigerator in the wrong outlet. I have made the proper departments aware of the situation for corrective measures to be taken... More 

Keota
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We have stayed here many times in the past and always had a great experience; this last time was horrible!! The toilet stopped flushing the first night. When we told them about it, they supposedly fixed it but left a plunger in our room. It wasn't fixed; it didn't work the second night either. Thank goodness we had two rooms... More 

Helpful?
Thank Rebecca B
Penny W, Manager at Baymont Inn & Suites Marshalltown, responded to this review

Dear Rebecca B, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I am addressing your issues with maintenance on the plumbing problems you experienced and the way they handeled it. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we... More 

Travelers are raving about these Marshalltown hotels

Wilton, Iowa
1 review
3 of 5 stars Reviewed May 18, 2016

We had a nice stay at this motel. The only problems we had were, the Internet was terrible. The breakfast was not that good. The sausage was burnt and some other food was cold.

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Mike T
Penny W, Manager at Baymont Inn & Suites Marshalltown, responded to this review

Dear Mike T, Thank you for choosing to stay with us and for taking the time to review your stay. On behalf of our entire staff, please accept our deep apology for failing to meet your expectations. We are looking in to improving our internet and working with the providers to upgrade the system. I am sorry breakfast was not... More 

Omaha, Nebraska
1 review
1 of 5 stars Reviewed May 10, 2016 via mobile

Apparently this place has changed owners. My recommendation is DO NOT stay here. The place was so nice & had wonderful staff in November, not anymore. The desk clerk was calling me hun & sweetie like we were good friends. The place was dirty, the front desk was cluttered, the pool smelled like pond water. Breakfast which was top of... More 

Helpful?
Thank Maggie T
Penny W, Manager at Baymont Inn & Suites Marshalltown, responded to this review

Dear Maggie T, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I am sorry you was improperly addressed by the staff when spoken to, I have addressed this situation with the staff. We are currently going through a Hotel renovation, to make each guest experience more comfortable and enjoyable. Your satisfaction... More 

Clarion, Iowa
1 review
2 of 5 stars Reviewed May 10, 2016

We were quite surprised when we checked in that we had to walk over rolls of carpet and new mattresses lined up on the walls. Although I do appreciate the fact that you are trying to remodel and update your facility, I would've appreciated knowing that at the time of reservation. I should have had the opportunity to make a... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank V4298MMmonicad
Management S, Director of Sales at Baymont Inn & Suites Marshalltown, responded to this review

Dear V4298MMmonicad, On behalf of Baymont Inn & Suites I would like to apologize that you were not made aware of our current hotel renovations. I have spoke to the contractors and they will let us know when nosier procedures will be happening so we may arrange those procedures during later periods during the day. As we continually strive to... More 

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether you are in Iowa for a business trip or to enjoy the local attractions, the Baymont Inn and Suites Marshalltown is the perfect location for your next visit to the area. Located just ten minutes from the Meskwaki Casino and only three miles from the Iowa Veterans Home, our hotel provides a number of services and amenities to guarantee a convenient and relaxing stay. Wake up to a free continental breakfast along with a complimentary copy of USA Today. Take some time to relax in our heated indoor pool and spa. If you are in the area for business and need to stay connected, free Wi-Fi in all rooms and public areas makes that easy. Additionally, our hotel features a business center and meeting space for up to 30 people, ensuring a productive trip. ... more   less 

Additional Information about Baymont Inn & Suites Marshalltown

Address: 115 Iowa Ave West, Marshalltown, IA 50158
Location: United States > Iowa > Marshalltown
Price Range: $82 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Baymont Inn & Suites Marshalltown 2*
Number of rooms: 49
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Also Known As:
Americinn Hotel Marshalltown
Baymont Inn & Suites Marshalltown Iowa
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