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Hampton Inn & Suites Marshalltown

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Hampton Inn & Suites Marshalltown
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295 Reviews from our TripAdvisor Community

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Showing 292: English reviews
Toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Can't bet the price, quality and guarantee. Efficient check in with friendly staff, excellent complimentary breakfast, spotless rooms and comfortable beds and pillows. Close to the highway and not far from downtown.

Review collected in partnership with Hampton

Helpful?
Thank Fraser H
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying at the Hampton Inn & Suites of Marshalltown and also for taking the time to complete a review regarding your stay with us. I’m happy to hear that you had a good overall experience. Our goal is to receive feedback such as yours. We look forward to your next stay and do hope it is soon. More 

Marshalltown, United States
1 review
2 of 5 stars Reviewed 1 week ago

Pulled bait and switch on reservation type. Booked King room, offered Queen room at same price as King upon check in. Second time in less than 4 months this happened at this location. Offered me a upgrade room, on next trip, IF its available. Something tells me that the upgraded room wont be conveniently available. Hilton customer service told me... More 

Review collected in partnership with Hampton

Helpful?
Thank Terry S
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for taking the time to review your recent stay at our property. We appreciate all feedback and use it as a learning experience so we can continue providing you with an overall wonderful stay when you visit our property. I apologize that the room type you reserved was not available upon check in. At times things occur that... More 

Houston, United States
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Nicely decorated guest rooms, more like a Hilton Brand than Hampton Inn. Was very pleased with the new contemporary style of furniture, carpet and colors. Located one block from Jordan Creek Mall where good restaurant's surround the mall and the hotel. Ideal location for night life, also across from hotel. My only complaint, I am a Diamond Member and did... More 

Review collected in partnership with Hampton

Helpful?
Thank Joan R
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying with us and for also taking the time to complete a review regarding your stay with us. I’m happy to hear that you enjoyed your stay. We look forward to seeing you again soon. More 

Van Alstyne, Texas
Level Contributor
12 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Apparently not many people have discovered this gem yet because the parking lot was almost empty. Easy online check in. Got a free upgrade to a suite! Room was spacious and the bed was comfy. Nice hot food on the complimentary breakfast. Will definitely stay here again if I am in the area.

Helpful?
Thank David E
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for completing a review regarding your recent stay with us in Marshalltown. I’m happy to hear that we delivered a comfortable room. We always strive to better ourselves and adding fresh cut fruit and “crack your own” eggs are only a couple new additions to our complimentary breakfast you enjoyed. I’m happy to hear you enjoyed your stay.... More 

Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed 3 weeks ago

We only stayed one night in this hotel, but we had a great experience. There were many people at breakfast but they kept replenishing quickly. Room was very clean, staff very friendly. Worth the hunt for the driveway!

Helpful?
Thank crumsandy
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying with us recently and for completing a review about your stay. I also appreciate you complementing our staff. They work hard to provide you with excellent service during your stay and being recognized is always appreciated. We look forward to accommodating you again on your return to Marshalltown. More 

North Kansas City, Missouri
1 review
5 of 5 stars Reviewed August 24, 2016

Very nice hotel very nice rooms. All the accommodations were most excellent. I would highly recommend this hotel. The only problem was finding it. This sign had been taken down for construction and we had to drive around in the dark to find it.

Review collected in partnership with Hampton

Helpful?
Thank bertp583
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for completing a review regarding your recent stay with us in Marshalltown. I can understand your frustration regarding the entry into our property. We are hoping with new development coming to our area, a new more visible entrance will be in our near future. Our goal for every guest is a clean and friendly environment during every stay.... More 

Overland Park, Kansas
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 23, 2016

We stayed at the Hampton due to a funeral. Even though it was a sad occasion the accommodations made it easier. The room was extremely spacious and clean. The bed was very comfortable and it was nice not to worry about eating before we left. The continental breakfast was filling. The only thing I didn't like was walking through cigarette... More 

Review collected in partnership with Hampton

Helpful?
Thank dfairall
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

I appreciate you taking time to complete a review regarding your recent stay with us in Marshalltown. My sincere condolences to you and your family. I’m happy to hear that although the circumstances for your stay were sad, we delivered a clean and comfortable room. Those Serta Perfect Sleeper mattresses are hard to beat and I’m glad you were comfortable.... More 

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed August 20, 2016

Hotel is an hour north of Knoxville. Excellent choice to stay and play. Can't wait to go back. Great rooms with included Internet. Very clean and feels brand new. Complimentary breakfast was very good and served In a very comfortable room.

Review collected in partnership with Hampton

Helpful?
Thank 119jam
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying at the Hampton Inn & Suites of Marshalltown and also for taking the time to complete a review regarding your stay with us. I’m happy to hear that you had a good overall experience. We look forward to your next stay and do hope it is soon. More 

Marion, Kentucky
1 review
5 of 5 stars Reviewed August 17, 2016

Hotel was very clean, bed was comfortable, convenient location and staff was wonderful. We were in town for a reunion and hotel was close to their house and a lot of shopping and restaurants. Room was wonderful and we will definitely be back

Review collected in partnership with Hampton

Helpful?
Thank Nina H
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying at the Hampton Inn & Suites of Marshalltown and also for taking the time to complete a review regarding your stay with us. I’m happy to hear that you had a good overall experience and that you enjoyed your interaction with my staff. I’m proud of the customer service my staff delivers and I’m glad to... More 

Chicago, Illinois
1 review
3 of 5 stars Reviewed August 9, 2016

We arrived at the hotel late. We could see the hotel, but we could not find the entrance. This hotel could use a sign on the main road. When we mentioned our difficulty finding, clerk told us the hotel would need to purchase additional land for a sign. Out side the lack of chair in room and small fridge, room... More 

Review collected in partnership with Hampton

Helpful?
Thank 399jacklyng
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for completing a review regarding your recent stay with us in Marshalltown. I can understand your frustration regarding the entry into our property. We are hoping with new development coming to our area, a new more visible entrance will be in our near future. We have attempted to purchase land for a sign however the owner of the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

27 photos of this hotel

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Business Center/Function Rooms (2)
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Pool/Beach Area (2)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn & Suites Marshalltown

Address: 20 Iowa Ave W, Marshalltown, IA 50158-4780
Location: United States > Iowa > Marshalltown
Price Range: $115 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Marshalltown 2.5*
Number of rooms: 80
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Also Known As:
Hampton Inn And Suites
Hampton Hotel Marshalltown
Hampton Inn & Suites Marshalltown Iowa
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