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Hampton Inn & Suites Marshalltown

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Hampton Inn & Suites Marshalltown
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283 Reviews from our TripAdvisor Community

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Showing 280: English reviews
Frankfort, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The Hampton welcomed our group with kindness over our 2 week stay and made us feel welcome and appreciated. The staff welcomed our group with a welcome sign and treated our group with kindness and professionalism. When there was an issue or problem they addressed our problem. The breakfast was excellent, front desk staff was amongst some of the best... More 

Review collected in partnership with Hampton

Helpful?
Thank Angela L
Altoona, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago NEW

From the time I entered the lobby until the time I finished my stay, I found the hotel clean the staff friendly and the amenities top-notch. I travel a lot and rarely find a place that pays so much attention to detail.

Helpful?
Thank jlmatherly
Liz W, Front Office Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying at the Hampton Inn & Suites of Marshalltown and also for taking the time to complete a review regarding your stay with us. I’m happy to hear that you had a good overall experience and that you enjoyed your interaction with my staff. I’m proud of the customer service my staff delivers and I’m glad to... More 

Burlington, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is clean. Staff were polite and always helpful. Very professional. Breakfast was adequate. Occasional noise from the highway next to the hotel but only what sounds like a low thunder rumble. Close enough to walk to restaurants or bars nearby.

Review collected in partnership with Hampton

Helpful?
Thank Wishuwerehere76
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying with us recently and for completing a review about your stay. I also appreciate you complementing our staff. They work hard to provide you with excellent service during your stay and being recognized is always appreciated. We look forward to accommodating you again on your return to Marshalltown. More 

Blaine, Minnesota
1 review
5 of 5 stars Reviewed 1 week ago

Nice place. Clean and good service. Nice breakfast. Enjoyed the hospitality including the cookies and iced lemon water at the main desk. Service at breakfast was top notch too. Nice complimentary to go granola treats too.

Review collected in partnership with Hampton

Helpful?
Thank williamwQ2104SN
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

I appreciate the feedback given in your review. We always strive to better ourselves and adding fresh cut fruit and “crack your own” eggs are only a couple new additions to our complimentary breakfast. I’m happy to hear you enjoyed your stay and that we will be seeing you again. Our goal for every guest is a clean and friendly... More 

DAVENPORT, United States
1 review
2 of 5 stars Reviewed 1 week ago

I will not be staying in this hotel ever again. My Family felt unwelcome. The laundry facility was closed and was not told this upon checking in. I carried 3 bags full of laundry through the whole hotel to get to the laundry room and it was out of order. There were bugs in the food, the room was not... More 

Review collected in partnership with Hampton

Helpful?
Thank Araceli M
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for your recent stay at the Hampton Inn & Suites of Marshalltown and for taking the time to fill out a review. Reviews helps us find areas that may need improvement so we can give you the best experience possible when you visit our property. I'm sorry to hear that you did not enjoy your experience when you... More 

Gary, Indiana
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel was great! Staff was nice and helpful, hotel was clean and in a good location. Only complaint would be getting to the hotel was a little difficult. The road you'd think you go down you don't and there are no signs but that's no fault to the hotel. Great place to stay if you're going to the Iowa... More 

Review collected in partnership with Hampton

Helpful?
Thank Katel_marie
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for completing a review regarding your recent stay with us in Marshalltown. I can understand your frustration regarding the entry into our property. We are hoping with new development coming to our area, a new more visible entrance will be in our near future. Our goal for every guest is a clean and friendly environment during every stay.... More 

Eldridge
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The room was nice and clean and the staff was nice. The breakfast wasn't very good that morning. Overall it was ok. I was happy with the room but food not the best. We really like Hampton Inn. We will be back.

Review collected in partnership with Hampton

Helpful?
Thank Susan Or Jeff B
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

I appreciate the feedback given in your review. We always strive to better ourselves and adding fresh cut fruit and “crack your own” eggs are only a couple new additions to our complimentary breakfast. I’m happy to hear you enjoyed your stay and that we will be seeing you again. Thank you again for the review. More 

Topeka, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

From the staff to the room to the breakfast and the pool-great stay at the Marshalltown Hampton Inn. We've stayed at this hotel once before, and the only thing we have even remotely negative to say is the ease of getting to the hotel from the highway. The corner is not well let, though a Casey's is going in on... More 

Review collected in partnership with Hampton

Helpful?
Thank Anna W
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for completing a review regarding your recent stay with us in Marshalltown. I can understand your frustration regarding the entry into our property. We are hoping with new development coming to our area, a new more visible entrance will be in our near future. Our goal for every guest is a clean and friendly environment during every stay.... More 

Overland Park
1 review
2 of 5 stars Reviewed 3 weeks ago

For the high price paid, there is no sofa and no refrigerator. I was told I would have to upgrade to a suite to get that. The internet shuts off randomly and frequently. I have stayed at Comfort Inn's that were nicer and $40.00 per night less.

Review collected in partnership with Hampton

Helpful?
Thank Jeff D
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

I appreciate the feedback given in your review. We always strive to better ourselves and adding an upgraded internet bandwidth option in addition to our complimentary internet access would be the reason that you have to re-enter your internet password daily. I know it can be an inconvenience for that I apologize. I do hope you will give us an... More 

Claremont, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

We very much enjoyed our stay. The staff was friendly and helpful. The pool and hot tub were clean and well tended just as the rest of the hotel was. The only issue we had was some of our groups reservations got lost and they had to find lodging elsewhere.

Review collected in partnership with Hampton

Helpful?
Thank Trista M
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying at the Hampton Inn & Suites of Marshalltown and also for taking the time to complete a review regarding your stay with us. I’m happy to hear that you enjoyed your stay and that you had the opportunity to enjoy our pool area. I’m proud of the customer service my staff delivers and I’m glad to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

27 photos of this hotel

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Dining (5)
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Business Center/Function Rooms (2)
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Pool/Beach Area (2)
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Internet
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn & Suites Marshalltown

Address: 20 Iowa Ave W, Marshalltown, IA 50158-4780
Location: United States > Iowa > Marshalltown
Price Range: $103 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Marshalltown 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Hampton Inn And Suites
Hampton Hotel Marshalltown
Hampton Inn & Suites Marshalltown Iowa
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