Very nice hotel will very friendly staff. We hired a car at the airport for £60.00 for a week so we could explore the island. Chania old town is worth a visit. Hotel is only 40 minutes drive from the airport and an easy trip. Nice indoor pool - very nice beach. Food was more than acceptable considering we were in COVID-19. Just don't get a room over the main entrance frontage as the view is not that great and they lack privacy. The rooms with a mountain view are more than acceptable. Would highly recommend staying there.
Me my wife and 3 lads stayed here for 10 nights ' arriving home just a few days ago.I honestly didnt want to leave' the hotel is almost flawless. The rooms the staff the food ' the location all perfect.I was slightly worried about going due to the pandemic but this place has got everything sorted to a tee. Apart from social distancing in the fabulous restaurant' and staff wearing masks behind the bar , you would never have known the pandemic was here.Both pools were really clean and manned by amazing lifeguards so you could relax knowing the kids were safe. The bar staff were amazing ' especially the one away from the beach .Big thanks to eloise and sarah who looked after me and my family(and also made the best mojito ive ever tasted. You can upgrade to vip for 10 euros and i would reccommend this if you want to drink ' there is an endless choice of drinks that never stop flowing.we had a night flight home and the hotel let us stay all day and we still got breakfast and tea.The food is the best all inclusive i have been to' i couldnt fault it.The hotel organised a 2 hour bost trip that was breathtaking and good value ' shout out to demitri our skipper' ill never forget cruising around the island in the 34 degree heat The beach that the hotel is located on is really private and is pure paradise. We spent hours swimming in the sea' dipping in the pool then get a drink .repeat.All in all one of the best places ive stayed. I will be returning asap as i fell in love with crete and chania .…
I will start with the good and positive things about this hotel: they have a good fitness room to use, and a really nice view from the hotel. The rooms are also nice with good beds. Nothing to say here. Only thing I can say is that it is strange that there is no shampoo in the rooms?? In a 5-star hotel??? And the wall are VERY thin!!! If you are going as a family and thinking that you don’t want to cook or go out to eat dinner, then really expect to have the worst food experience. Never have I seen worse buffet. Me and my friend had to FORCE the food from the buffet in us - it is disgusting and TASTELESS food. You can get fries and wet vegetables. Or how about some scrambled eggs that are obviously made 5-7 hours ago from a box - and it is falling apart. Also you have to know that it will take about 2 hours to eat breakfast, because you have to stand in 3 lines for this. First for the drinks, then for the buffet and then for the “toast”. This is how it was. And I’m sure that it is “easy” for a family with all inclusive - but this is just not worth it to eat. We were hungry all the time. Then you can get a “pancake” in the afternoon in the bar - the problem is that there is a 45 min line for this. :/ We are never going back. Never. …
After having a rubbish year and thats not including covid! I booked this holiday for me and my boyfriend to have a relaxing week before the end of the season. We were a bit apprehensive as in the UK we didnt feel that safe going out and about but I had read a number of reviews from people going abroad and saying how safe they felt. So we thought we'd take a chance and booked this last minute. We're so glad we did!! The flight over was quiet, chania airport was quiet and the transfer to the hotel didnt take long. Couldn't fault the hotel either. All the staff wore face masks and the I noticed the cleaners wore gloves too. The cleaners cleaned the rooms and changed the towels every other day. The hotel was cleaned throughout and they cleaned the sunbeds daily With regards to the all inclusive the staff (wearing masks and gloves) served the guests which stops the handling of the utensils. The queue for the food did get long at times but this went down very quickly with the amount of staff serving. Tables were cleaned as soon as they were vacated and drinks were also served by the staff again with a queuing system in place. I cant praise the staff enough for how hard they worked in the restaurant. The only thing I wouldve preferred is for the guests to perhaps wear masks when going up to get the food as well. We only went to the beach bar and again excellent service from the bar staff and a queuing system in place for drinks throughout both the day and evening. The evening entertainment was really good a variety of bands, bingo, quizzes and karaoke. The pools did get busy late morning but not enough that you had to get up and reserve a bed at all Was happy with all the food and drinks within the all inclusive package There was entertainment during the day. We enjoyed doing the aerobics in the sea! We thoroughly enjoyed our stay at Kiani Beach and would stay again and so glad we took the risk and had an amazing holiday Again many thanks to all the staff here that made us feel safe…
Booked here last minute, needed quick break following rubbish year. Must recommend this Hotel/Resort, Food good, rooms clean drinks flowing, many thanks to Angelika and Sonia for help with that!! Would return!!
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