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Club Amigo Ancon

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Carretera Maria Aguilar, Playa Ancon 62600 Cuba
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Traveler (1700)
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Panoramas (14)
Room & Suite (374)

About

#2 of 2 hotels in Playa Ancon
Location
Cleanliness
Service
Value
Property amenities
Free parking
Public wifi
Pool
Free breakfast
Beach
Tennis court
Airport transportation
Sun umbrellas
Paid internet
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Entertainment staff
Evening entertainment
Table tennis
24-hour front desk
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Room features
Air conditioning
Private balcony
Safe
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
1,113Reviews50Q+A100Room tips
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Popular mentions
We stayed 2 nights here recently as part of a TripaDeal tour which spent about 2 weeks in Cuba. Simply avoid this place if possible. It would rate maybe 1-2 stars at best for most categories. Barely 1 star for cleanliness. Maybe 3+ stars for its location on a lovely beach and a nice pool area. Although a relaxing swim in the pool can be shattered by relentless doof-doof music. Maybe I’m just old or picked a bad time. General cleanliness of the grounds is terrible. Rubbish and building materials seemed to have been laying around for a long time. Common complaints in our tour group of nearly 40 were similar ie. poor toilet flushing, cold showers etc. To top it off my wife used our room toilet only minutes before our bus was leaving....only to be locked in by a jammed lock. Maintenance men literally had to smash the lock to pieces with hammer and chisel to get her out. Maybe a one-off but reflects a poor standard of maintenance. This place needs a major overhaul ASAP.
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Recently stayed here while on a Trip A Deal tour, I don’t think I’ve stayed in a worse hotel. No hot water in our room, torn curtain that didn’t close, an air conditioner that had to be unplugged in order to turn it off and at least 5 cats wandering around the restaurant, if the cats aren’t a put off there’s plenty of flies too not to mention an odd cockroach on the pancake area. If you want to sit by the pool, good luck finding a lounge without bird poo on it. As per the title, avoid this place, there are better places that won’t detract from your visit to this area. The fact that Trip A Deal put us up here has put us off using them again.
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This is the first time I have ever written a review of anything in my life. I am very easy to please, and have lived in third world countries for most of my life. I grew up in Africa and India, and am very accustomed to non luxurious travel conditions. However, my stay at Ancon was horrendous. First, when I opened the door to my room the stench was unbearable. It smelled moldy, musty, and like something was rotting. The offered blankets smelled like body odor, and there were hairs and stains in the bed, including yellow stains on the towels. But that was okay, and I thought I would enjoy my stay regardless. I was wrong. Then, I went to get dinner from the buffet (which was the only place where food was available) after a long day of traveling, and I literally could not eat a single thing in there, and the kids and I am not picky at all. The smell in the buffet is indescribable. It smelled like either rotting garbage, fecal matter, or both. We spent the whole trip trying to decide which one. We decided to get a taxi to Trinidad for dinner instead, but after asking the front desk to help us get one and waiting for 90 minutes, no taxi arrived, and we cancelled it, only to find out it was never called in the first place. We skipped dinner that night. We woke up early to be the first at the buffet to get it when it was fresh and clean, but after tasting one bite of their eggs with rotten cheese, we skipped breakfast too. My children and I did not eat for 36 hours. My underage children went to the bar for water, but were told that the only drinks available were alcoholic beverages or dirty tap water. The toilets also don’t flush. The last 24 hours our showers were cold. The sheets are too small for the beds and reveal green and red stains on a bare mattress beneath them. We took a five hour cab ride to get there, paid for a non refundable week, and still left after one day on a five hour cab ride back to Havana. We’re in Havana, and appreciating the little things (food, water, toilets, sleep). We laugh about Ancon constantly. DO NOT IGNORE THE BAD REVIEWS. THEY ARE ALL TRUE. You would have to pay me a lot of money to go back there. (A photo is attached below of the dessert section from the buffet. I still don’t know what that was.)
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Hotel is basic Cuban standard as well as food. Room was large but old. Airconditioner worked well. Three hour bus journey from Santa Clara airport remote roads. Not much going on in this hotel. Nightly show which is ok. Coffee bar. All bars shutdown at 10pm. The beach is the best part. Very natural clean and beautiful sunsets and sunrises. There is a bus that stops outside which will take you to Trinidad for 5 Cuban peso. Kind of strange it is a double decker sighting seeing bus but there is no one talking about the area. It drops you off on a street in Trinidad with no announcement. None of us did not know what to do or if we were there. I went to this part of Cuba as I wanted to see something different and less commercial. I would recommend for a more cultured quiet vacation without expectations off night life. The hotel staff I found were generally very nice but there seemed to be a lack off energy at this place. Feel it could really do with more enthusiasm and upbeat to bring people in.
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We have made tour trip via Cuba using the best and more expensive Slovak tour operator Bubo travel. They let us stay in this hotel. Is pure cheap tour hotel ever seen. Pests are on all ice producing machines, is food pousoning here standard, room have strange smell, cleaning is not common often. Positive is beach and show. Food is disaster. Not recomender. This is poor hotel rents by scrap agents as Bubo is. Cheat client with stay in 60 dolars potato pits hole is cheating for People. Dont recomended at all.
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PRICE RANGE
$74 - $105 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ancon hotel trinidad, hotel ancon
FORMERLY KNOWN AS
Hotel Ancon
LOCATION
CaribbeanCubaSancti Spiritus ProvincePlaya Ancon
NUMBER OF ROOMS
279
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Frequently Asked Questions about Club Amigo Ancon
Which popular attractions are close to Club Amigo Ancon?
Nearby attractions include Plaza Mayor (4.9 miles), Casa de la Música (4.9 miles), and Casa de la Trova (4.9 miles).
What are some of the property amenities at Club Amigo Ancon?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
What food & drink options are available at Club Amigo Ancon?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Club Amigo Ancon?
Yes, free parking is available to guests.
What are some restaurants close to Club Amigo Ancon?
Conveniently located restaurants include Ristorante Sapori Italiani, Bistro Trinidad, and Adita Cafe.
Are there opportunities to exercise at Club Amigo Ancon?
Yes, guests have access to a pool during their stay.
Does Club Amigo Ancon have an airport shuttle?
Yes, Club Amigo Ancon offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are there any historical sites close to Club Amigo Ancon?
Many travelers enjoy visiting Iglesia De La Santisima (4.9 miles).
Does Club Amigo Ancon have any great views?
Yes, guests often enjoy the ocean view available here.
Is Club Amigo Ancon accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.