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TownePlace Suites Des Moines Urbandale

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TownePlace Suites Des Moines Urbandale
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138 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Frisco, Texas
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel has nice clean and comfortable rooms with good lighting that are typical in Marriott properties. The cleaning staff were particularly good and friendly. The back and side doors outside on the grounds needed to be picked up, because it was apparent people had been smoking there. Also, the front lobby staff seemed a bit indifferent and were talking... More 

Helpful?
Thank Carroll H
Management response:

Hello, Thank you for taking the time to give us a review and offer your insight during your stay. We sincerely apologize for not meeting your expectations during your stay. We have taken your comments seriously and will be addressing them with the proper department. We would love to see you return and give us another try to make your... More 

Lincoln, Nebraska
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The was our first stay at a TownPlace Suites! We were visiting the Des Moines area for the Iowa State Fair. Really loved the room! Bed and pillows were very comfy! Liked having a sofa/loveseat in the room. LOTS of storage for a fairly compact suite. Although we didn't use it, the kitchen had everything one might need in a... More 

Helpful?
Thank hskrguy
Management response:

Thank you so much for your 5 Star review. We are glad to hear that we could meet your needs during your stay. We hope that you will join us again when your travels bring you back to the Des Moines area. Selena Barker Guest Services Manager More 

Houston
Level Contributor
59 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago

As a relatively frequent business traveler who stays mainly at Marriott properties, I was looking to try something new during this trip. I was not at all disappointed! This was my first time at a TownePlace Suites - I would liken it to a cross between a Residence Inn and a Spring Hill Suites. Roomier than a Spring Hill Suites... More 

Helpful?
Thank themosh1
FHGdmt, Front Office Manager at TownePlace Suites Des Moines Urbandale, responded to this review

Thank you so much for your 5 Star Review! We are so glad to hear that your stay was an A+ Visit and you really enjoyed your time with us. We are always glad to hear that you had a great stay and we could meet your traveling needs. Please except our personal invitation to join us again whenever you... More 

Sioux City, Iowa
Level Contributor
4 reviews
5 of 5 stars Reviewed 5 weeks ago

This is a first class hotel - courteous, helpful staff, beautifully kept grounds, and a very inviting, clean hotel interior. Can't say anything except good about this hotel. The building interior was so inviting and clean. I actually thought we were staying in a hotel that was new/just built. Hotel staff was very friendly and checked us in promptly and... More 

Helpful?
Thank Rick M
FHGdmt, Front Office Manager at TownePlace Suites Des Moines Urbandale, responded to this review

Thank you Rick M for your 5 Star Review! We are so glad that you enjoyed your stay with us and had so many nice things to stay about our hotel and staff. We hope that we can enjoy your visit again the next time your travels brings you back to the Des Moines area. Sincerely, Selena Barker Guest Services... More 

GA
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed July 15, 2016

We used Mariott Reward points for our stay and were offered a room upgrade. The room was really nice, and the beds were awesome! We plan to add this to our favorite places to stay when we go on our next road trip. The staff was very professional and friendly, and amenities offered were for total comfort.

Helpful?
Thank Miriam M
FHGdmt, Front Office Manager at TownePlace Suites Des Moines Urbandale, responded to this review

Hello, Thank you for sharing your experience at the TownePlace Suites Des Moines Urbandale. We are so glad that you enjoyed your stay with us and we were able to meet so many of your needs. We hope that you will choose us again if your travels ever bring you back to the Des Moines area. Sincerely, Selena Barker Guest... More 

Urbandale, Iowa
Level Contributor
3 reviews
5 of 5 stars Reviewed July 8, 2016

We were relocating from Minnesota, and were there for 30 days. The employees were very friendly and made our stay very pleasant. The breakfast was very good, and never got tired of it after the long stay. It was always quiet in the room which made it nice having little ones. A perk for us, we walked to Starbucks for... More 

Helpful?
Thank ewitt4339
FHGdmt, Front Office Manager at TownePlace Suites Des Moines Urbandale, responded to this review

Hello, Thank you so much for your 5 Star Review. We thoroughly enjoyed having you here with us for the last month. We are very glad that you enjoyed all of our amenities and was able to use the surrounding area for your meals and entertainment. We hope that you will stay with us again if your travels ever bring... More 

1 review
5 of 5 stars Reviewed July 1, 2016

We met up with family across the country to celebrate my grandpa's birthday. The group all stayed at the hotel, and we hosted the party in one of the meeting rooms as well. When the check in person, Amy, saw that my husband and I had a fussy toddler with us but realized we were trying to stick to a... More 

Helpful?
Thank Lindsay R
Management response:

Dear Lindsay, Thank you so much for your 5 Star Review! The whole staff here really enjoyed having your family stay with us this past weekend. We loved that we were a part of your grandpa's birthday celebration. I will let Amy know how much you appreciated the upgrade to the larger suite. If your travels bring you back to... More 

Madison, Wisconsin
Level Contributor
5 reviews
5 of 5 stars Reviewed June 27, 2016

The rooms were clean and very spacious, love the 2 bedroom suite set up. All the staff were friendly and super helpful. They take pets, which we didn't have, however you couldn't tell in a single room if pets had been previous guests!

Helpful?
Thank 95familyreunion
FHGdmt, General Manager at TownePlace Suites Des Moines Urbandale, responded to this review

Hello and thank you very much for the wonderful 5 STAR review of your recent experience with our hotel. We are so glad that your family reunion and birthday party for Grandpa was such a success and enjoyed by all of your family. We certainly hope to have an opportunity to host you all again for any future reunions or... More 

1 review
5 of 5 stars Reviewed June 27, 2016

We had everything we needed for our family reunion! Very comfortable and friendly people! The kids loved the indoor pool! A Starbucks was within walking distance! The meeting room was perfect for our reunion!

Helpful?
Thank Debbie L
FHGdmt, General Manager at TownePlace Suites Des Moines Urbandale, responded to this review

Hello Debbie L, Thank you very, very much for the great 5 STAR review! Our staff was thrilled to see and hear that your family enjoyed your reunion weekend with us. We look forward to hosting your family again. Best wishes to you and all of your family, Tom Murray General Manager More 

Madison, Missouri
Level Contributor
70 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 23, 2016 via mobile

This hotel is top notch and is very close to places to eat and has a refrigerator microwave dishwasher freezer and real dishes in the cabinets for you to use and rewash I nice bathroom a laundry basket a desk another pull out desk and plenty of storage for all your goods there is also a laptop desk next to... More 

Helpful?
Thank larryorkeith
Management response:

Thank you Larry and Keith for your 5 Star Trip Advisor Review! We greatly appreciate all of the wonderful things you had to say about our hotel. We are so happy to hear that you enjoyed all the amenities the room had to offer including the kitchen and living area. We hope that you will stay with us in the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
TownePlace Suites by Marriott is an extended-stay hotel where you can balance work and life as you like, with the comfort, flexibility and affordability you require. Relax and feel at home with a fully equipped kitchen including full size refrigerator, microwave, cooktop, dishwasher and full complement of cookware, dishes and flatware; large work space, and complimentary wired and wireless high-speed internet access. Complimentary Continental Breakfast Daily. ... more   less 

Additional Information about TownePlace Suites Des Moines Urbandale

Address: 8800 Northpark Ct, Johnston, IA 50131-3018
Location: United States > Iowa > Johnston
Price Range: $110 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Des Moines Urbandale 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Townplace Suites Urbandale Hotel Johnston
Towneplace Suites Johnston
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