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TownePlace Suites Des Moines Urbandale

182 reviews
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Traveler (22)
Room & Suite (32)
Dining (3)
Overview
  • Excellent57%
  • Very good26%
  • Average13%
  • Poor3%
  • Terrible1%
Travelers talk about
“texas roadhouse”(10 reviews)
“des moines”(22 reviews)
“waffles”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
2.5 Star Hotel
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Offers from TownePlace Suites Des Moines Urbandale
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (182)Write a Review
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101
48
24
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2
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LanguageEnglish
101
48
24
7
2
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All reviewstexas roadhousedes moineswafflestwo bedroom suitemini kitchenturkey sausagean extended period of timenice kitchenettereal disheshockey teampool towelswould definitely stay here againliving areaenjoyed my staytwo queensfamily stayexercise room
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1 - 5 of 182 reviews
Reviewed 3 weeks ago

I have stayed at a number of Townplace Suites and usually have had no issues at any of them. My only complaints here are that the carpet was extremely worn and torn in a few places and not real clean. The bathroom was much smaller...More

Thank Douglas S
Response from FHGdmt, Front Office Manager at TownePlace Suites Des Moines UrbandaleResponded 3 weeks ago

Dear Douglas S, Thank you for taking the time to review our hotel. We are very pleased that you found our staff to be very friendly as we take great pride in serving our guests. We are very sorry that you found your room's carpet...More

Reviewed 4 weeks ago

For 79 dollars my husband, 2 dogs and I had a great stay in Johnston/Urbandale. We did not know we would be getting a mini kitchen, plus 2 large closets and the best breakfast ever in a cozy room. Lots of nice touches and helpful...More

Thank DelhiDenise
Response from FHGdmt, General Manager at TownePlace Suites Des Moines UrbandaleResponded 4 weeks ago

Hello DelhiDenise, Thank you for the great 5 STAR review of your recent experience with our TownePlace Suites. We are thrilled that you enjoyed so many aspects of your room and our hotel facilities and amenities. We hope that you will come back and see...More

Reviewed December 3, 2017

My mom was in hospice for an extended period of time and the front desk staff went above and beyond to make sure we were comfortable and had a good rate, plus I was able to have my dog stay with us. Selena and Lindsey...More

Thank Kathryn M
Response from FHGdmt, General Manager at TownePlace Suites Des Moines UrbandaleResponded December 4, 2017

Hello Kathryn M, Thank you very much for the nice review on TripAdvisor. We certainly appreciate you taking the time to tell others of your pleasant experience with our staff and hotel. It warms our hearts when we read that we can make a difference...More

Reviewed October 29, 2017 via mobile

One night stay for a football game in Ames. About 40 minute drive on the highway . Good customer service as I was able to check in at 1:30pm . Odd location of elevator away from lobby but all was great . I would select...More

Thank 121Tony123
Response from FHGdmt, General Manager at TownePlace Suites Des Moines UrbandaleResponded October 30, 2017

Hello! Thank you for taking the time to tell us about your recent experience with our TownePlace Suites and the great 4 STAR review! We appreciate your loyalty to our hotel and look forward to seeing you again soon. Best regards, Tom Murray General Manager

Reviewed September 25, 2017

We are originally from the Des Moines area and usually stay with family when in town. For Christmas 2016 additional relatives were visiting and we opted to stay in a hotel in order to preserve personal space and sanity. We selected this hotel because it...More

Thank polkadots_eve
Response from FHGdmt, Front Office Manager at TownePlace Suites Des Moines UrbandaleResponded September 27, 2017

Hello, Thank you so much for your 4 Star Trip Advisor Review! We are happy to hear that you enjoyed your stay and was able to take care of your pet's needs at our pet friendly hotel. We hope that if you are visiting your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Fitness Center with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
$88 - $150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$88 - $150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveler (22)
Room & Suite (32)
Dining (3)
Pool & Beach (2)
Hotel & Grounds (23)
Bathroom (3)
Business Center & Event Rooms (2)
Questions & Answers
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FloridaLady007
September 6, 2015|
AnswerShow all 2 answers
Response from FHGdmt | Property representative |
Yes, we do! We have a PC and a Mac with printer as well.
0
Votes
Room Tips
"You can either face the freeway or the parking lot."
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"Even though parking lot was directly outside our room, we had no noise problem."
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"Request a room away from freeway."
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"check all your services phone amenities and everything else for quality."
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