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BEST WESTERN PLUS Independence Inn & Suites

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144 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Independence, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Hospitality and staff were great. Room was all we wanted. AC worked great during very hot weather. House keeping did a great job cleaning room and keeping towels for us. TV was great. Internet lagged a few times around prime time usage but wasn't bad. Will stay there again when visiting family.

Review collected in partnership with Best Western

Helpful?
Thank Bill L
Lindsay B, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

We appreciate the generous compliments about our hotel and our team! Our number one priority is making sure that our guests leave happy and satisfied with their experience and we appreciate hearing that we have met our goal!! We look forward to seeing you next time! More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

I'm a big stickler for places being clean and updated and this met my standards. They have free cookies in the lobby and a hot breakfast (free) in the morning. There was a microwave and a small fridge in our room as well as a coffee pot.The rooms were really clean, especially the bathroom. I would definitely stay here again.

Helpful?
Thank Brittany H
Lindsay B, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Thank you so much for taking the time to post such a positive review about your recent stay with us! We really appreciate all of the generous compliments that you had for our hotel! Making our guests happy is our number one priority and we look forward to having you visit again! More 

Littleton, Colorado
5 of 5 stars Reviewed 1 week ago

A delightful place to stay while visiting Independence. We have stayed there every time we come visit. A very pleasant and clean facility in fact the only one in Independence that we would consider staying at. Lindsey does a great job managing this hotel!!

Helpful?
Thank conniekress
Independence, United States
1 review
4 of 5 stars Reviewed 1 week ago

Hotel was very nice from the outside and lobby was great. Check-in and Check-out was really easy. Room was big, clean and nice. Liked the fact that I was offered a "To Go" breakfast since I had to leave to early. Overall great location. Only downside was that the furniture was a bit dated.

Review collected in partnership with Best Western

Helpful?
Thank Philip Stevens B
Lindsay B, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Thank you for posting such generous, positive comments about our hotel, we really appreciate it! The new "Grab N Go" breakfast that Best Western Plus is now offering to travelers from 5-6am has been popular so thanks for mentioning that! I am also excited to let you know that starting next year, we will be doing renovations to the entire... More 

Green Bay, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Very accommodating hotel. Best staff I've encountered in several years. Wonderful breakfast and great service. Recommend staying there. Also, gave us a great group rate for a family funeral. 100% hands down great in all areas. Thank you!!

Review collected in partnership with Best Western

Helpful?
Thank Mary F
Lindsay B, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

We can't thank you enough for the generous compliments! It really makes us feel good to know that our guests are leaving our hotel feeling happy and satisfied with their stay. We enjoyed having you as our guest and we hope you will visit us again when you return to the Independence area! More 

Oak Park, Illinois
1 review
4 of 5 stars Reviewed 3 weeks ago

Our family stays in this hotel a few times a year when we visit relatives in the area. We've never been disappointed with a thing. The rooms are always very clean and the staff is attentive. The variety of hot and cold options at breakfast is on par or even slightly better than what we have come to expect of... More 

Helpful?
Thank dennisb582016
Lindsay B, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Thank you a million for the great compliments about our staff, our breakfast, and our rooms!! We really appreciate hearing such wonderful things from our guests and we hope to be able to continue to serve you each time you return to Independence! More 

Level Contributor
1 review
4 of 5 stars Reviewed June 21, 2016

Spacious hotel, very clean, friendly staff. Covered patio out front with several tables made it easy to visit, wonderful to sit out there in the evening and soak up the country air. Also a large patio out back with a large grassy yard that bordered a large pond. Very peaceful watching the ducks and Swans.

Review collected in partnership with Best Western

Helpful?
Thank Michelle J
Lindsay B, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Thank you so much for taking the time to let other travelers know what a positive experience you had at our hotel! We agree that we have a very unique and pleasantly surprising set of attributes nestled away here in Independence! We are proud of the Swan Lake area and all that we offer! Thanks for choosing our hotel and... More 

Independence, United States
1 review
5 of 5 stars Reviewed June 20, 2016

The GM will go out of her way to make sure guests are happy and get what they expect. The rooms are super clean and cozy. The breakfast is second to none. The staff is top notch. You get much more than you expect at a bargain of a price.

Review collected in partnership with Best Western

Helpful?
Thank Matt M
Lindsay B, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Much appreciation for the great compliments about our team, our amenities, and our hotel overall! Our goal is to be number one in customer service among all of your lodging choice from Cedar Falls to Dyersville, Iowa! Anytime you are in the area, we hope you will stop by and stay with us again! Thanks so much! More 

Level Contributor
5 reviews
5 of 5 stars Reviewed June 19, 2016

A clean motel with wonderful staff. The staff was very accommodating. Breakfast was hot and delicious. The housekeeping staff is amazing! So thoughtful and thorough! Highly recommend this motel for business or pleasure!!

Review collected in partnership with Best Western

Helpful?
Thank Robert S
Lindsay B, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Thank you so much for the generous compliments about our hotel and our team! We really appreciate it and we hope to see you back when you return to the area! More 

Green Bay, Wisconsin
Level Contributor
62 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed June 15, 2016

Very nice hotel that was very clean and up to date. The staff was very friendly and helpful! This would be my choice to stay whenever I am in the area! The parking lot is a bit on the small side. They gave a nice area outside to sit and relax.

Helpful?
Thank Scott B
Lindsay B, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review

Thanks for taking the time to post a positive review about our hotel! We appreciate your compliments about our team and will definitely pass them on! We are happy to hear that you enjoyed your stay with us and we hope that you will stay again when you come back to the Independence area! More 

Questions? Get answers from hotel staff and past guests. Ask a question

15 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & Grounds (5)
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Business Center/Function Rooms (1)
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Business Center with Internet Access

Additional Information about BEST WESTERN PLUS Independence Inn & Suites

Address: 2100 Swan Lake Blvd, Independence, IA 50644-2760 (Formerly Country Inn & Suites Independence)
Location: United States > Iowa > Independence
Price Range: $70 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Independence Inn & Suites 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Best Western Plus Independence Inn And Suites
Best Western Plus Independence Hotel Independence
Country Inn Independence
Independence Country Inn
BEST WESTERN PLUS Independence Inn & Suites Iowa
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