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Earl's Regency Hotel

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Tennekumbura 20000 Sri Lanka
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2246)
360
Panoramas (31)
Room & Suite (766)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 07/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Earl's Regency Hotel
Updated 07/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 4 hotels in Tennekumbura
Location
Cleanliness
Service
Value
Travelers' Choice
Earl's Regency the crown jewel of the Kandyan Kingdom. The grandeur of an ancient Citadel adorned with contemporary 5-star luxury. A landmark of impeccable taste and unique style where one can unwind and relax while experiencing all this world has to offer. Fully air-conditioned and elegantly designed rooms with a view of the mountains and the Mahaweli river, sumptuous dining and exclusive reviving Balinese treatments at our spa. The hotel exudes opulence and grandeur. Every corner offers fresh delights for weary eyes, from the palatial lobby with its waterfall, to private corners set aside as mini lounge areas to gaze at the wonder just beyond. Stay at Earl's Regency, one of the finest Kandy hotels and your memories will include the warm hospitality of truly Sri Lanka.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court
Entertainment staff
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Poolside bar
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Bridal suite
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English
2847Reviews23Q+A100Room tips
Traveler rating
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Popular mentions
Amra B wrote a review Nov 2021
2 contributions
Hansini at Earl's Regency was very supportive throughout the process of planning my wedding. She ensured that everything was ok for my big day. Would definitely recomend all COVID brides to contact Hansini before planning their special day at Earl's Regency.
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Date of stay: November 2021Trip type: Traveled with family
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aishna j wrote a review Nov 2021
1 contribution
Stayed here with my family for 2 nights. 1. No water bottles in the room , had to ask 10 times ( not exaggerating ) for them to send 3 small water bottles finally. 2. Asked for the room to be cleaned at 11:30 am, returned to the room at 9:30 am to find the room in the same condition. The duty manager was rude, incompetent and blamed us for not informing him when we clearly did. The housekeeping did not clean the room completely also. 3. When we checked in , we asked to see a higher category room. They said our current room is a delux category which is pool facing. Then when we asked to see the suite incase we wish to upgrade. Then to sell us the suite they said our current “pool facing “ room is unavailable (all within a span of 10 minutes) then showed us 2-3 more rooms and the whole experience was taxing. 4. Breakfast was crappy, at best. Lacks food quality and did not even have a basic cappuccino available. 5. No food available in the hotel at night. 6. If we ask for something, they say they’re sending it , then never end up doing it. 7. Rooms are also very average. Photos are not portrayed accurately. 8. Their staff is inexperienced, and the “higher - ups” are good for nothing. 9. Met other guests in the lobby who also faced major problems with their service. 10. Despite experessing our concerns, the hotel did not do anything to make us feel comfortable or welcome. If you want a bad experience , you can book it. But trust me, it’ll exceed your worst nightmare. They call themselves a 5 star hotel but they’re worse than a roadside lodge.
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Date of stay: November 2021Trip type: Traveled with family
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Eloisamazing wrote a review Nov 2021
2 contributions
My husband and I stayed in Earl's Regency Hotel for 2 nights. I could say we had a good stay but not awesome much. I had set a high expectations from the hotel and staff, since myself is also a Hotelier. There were some aspects that I can see that lacking; 1. Reservation and F.O Department - upon our check in I called the hotel twice to confirm out reservation and that we requested for a decorative room (since we are celebrating our Wedding Anniversary), upper room and a corner room. The wasn't succesful at all since the 2 lady I have spoken with just hang up on my face and did not even bothering to return a call. We have arrived at the hotel at 15:30 on Nov.20,2021 and they asked me to sit down on the lobby, I am seeing that the other guest has been served by a welcome drink which I did not get. The other guest mostly is European and I can say that they are getting more prioritize compared to the Local guests (well my husband was a Sri Lankan) this was frustrating in our part since we have travelled 4 hours to stay in this hotel. After the check in the receptionist named NIMANTHI help us and showed our room, she has been helpful and explained the amenities of the hotel. But when we arrived in the room it wasn't the room I am expecting with. The decoration of the room wasn't that great and the cake that was supposed to be there is not being served. We have to call 3 times to served it. Which very frustrating. 2. HK - When we arrived at the room, there were no slippers, robe and toothbrush. And since we are staying for 2 nights, the HK supposed to refills the amenities but won't happen and we have to called them and waited few hours. The main concern I am seeing here is that there we a DISCRIMINATION under foreign guests and local guests. I believed that everyone should be treated fairly since we are all paying. But on top of the our stayed is good.
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Date of stay: November 2021
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Yumna S wrote a review Nov 2021
1 contribution
Earl's Regency Kandy was nothing short of excellent when it came to planning my big day! Big thanks to Hansi for doing a stellar job and being so cooperative. The food & hospitality was equally great, and the ambience is truly unmatched! Cannot wait to visit again, for a longer stay.
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Date of stay: November 2021Trip type: Traveled with family
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Response from Management Aitken Spence Hotels, Owner at Earl's Regency Hotel
Responded 1 week ago
Dear Guest, Many thanks for your kind words. It was certainly our pleasure in ensuring your special day is made most memorable. Congratulations once again. We look forward to welcoming you back, soon. Sincerely, Management - Earl's Regency
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Athula Talagala wrote a review Nov 2021
12 contributions
Salute to the TEAM @ Earls Regency Kandy We have been patronizing Earls Regency Kandy for long years as our hideout in the hills and from the day one the service team @ the hotel was truly trying to accommodate us with extreme care making us feeling home at best. 14th November, 2021 we booked a triple room as we were to attend a family wedding to be held in the Earls 15th November morning, with terrible weather conditions we had a tiring drive of almost 6 hours from Colombo to Earls Regency. From the reception we were treated like Royals very nicely – we entered the buffet lunch which was a super spared wiping our tiredness off in no time – the dining area staff matching the hotel’s excellent service team. Room was sanitized very well and the washroom was nicely cleaned & perfumed. We requested few extra services related to the next day wedding and they shouldered them with much friendliness than we ever expected, then from 1am we were running up and down organizing the event the team were always with us in true hospitality attitude almost making us feeling like own family members. During the wedding there were usual hiccups / missing needed items during “Poruwa” but all these areas were taken smoothly over by the TEAM. Our family and extended family members all joins with me to salute the total team to be titled as # 1 Residence Hotel in the country – may the powers above make their future with best of everything - Athula Talagala 0771053562
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Date of stay: November 2021
Value
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Room Tip: Excellent views
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Response from Management Aitken Spence Hotels, Owner at Earl's Regency Hotel
Responded 1 week ago
Dear Athula, We are humbled by your kind words on Earl's Regency offering and service. Our aim is always to ensure your time with us is memorable - whether it is an event, a stay or dining. Patrons such as you and your confidence in us truly encourage us to exceed expectations, no matter what. From all of us at Earl's Regency - thank you for your loyalty, your encouragement and your kind words. We cannot wait to welcome you back. Sincerely, Management - Earl's Regency
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PRICE RANGE
$79 - $356 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
earl`s regency hotel kandy, regency hotel kandy, regency hotel earls
LOCATION
Sri LankaCentral ProvinceKandy DistrictTennekumbura
NUMBER OF ROOMS
134
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Frequently Asked Questions about Earl's Regency Hotel
Which popular attractions are close to Earl's Regency Hotel?
Nearby attractions include Temple of the Sacred Tooth Relic (2.1 miles), Jayamali Batiks Studio (2.5 miles), and Kandy Lake Club - Cultural Dance Show (1.7 miles).
What are some of the property amenities at Earl's Regency Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Earl's Regency Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Earl's Regency Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Earl's Regency Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Earl's Regency Hotel?
Conveniently located restaurants include Sri Krishna Dosai, Cool Corner Fried Ice Cream Parlor, and Vito Wood Fired Pizza.
Are there opportunities to exercise at Earl's Regency Hotel?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Is Earl's Regency Hotel located near the city center?
Yes, it is 0.5 miles away from the center of Tennekumbura.
Are any cleaning services offered at Earl's Regency Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Earl's Regency Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Earl's Regency Hotel?
Many travelers enjoy visiting Temple of the Gadaladenia (8.0 miles).