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Settle Inn & Suites Harlan

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Settle Inn & Suites Harlan
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40 Reviews from our TripAdvisor Community

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Showing 40: English reviews
Des Moines, Iowa
Reviewed October 14, 2016

Health and safety first. A friend of ours had a room with a removed smoke detector that went unnoticed by housekeeping. This bothers me because in a hotel a single missing smoke detector will allow for a fire to grow undetected for a while and become a quickly spreading very dangerous fire. Our room had a stinky musty moldy smell...

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Helpful?
Thank Nicnatros
Des Moines, Iowa
Reviewed September 19, 2016

I stayed at the Settle Inn on a business trip. When I walked in I noticed how wonderfully clean it smelled in the lobby. Right off the bat, I had a good impression and my expectations were high. Check-in was effortless. My only complaint was that in front of two men standing behind me, the gal checking me in broadcast...

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Helpful?
Thank Christine T
Lincoln
Reviewed September 10, 2016 via mobile

We came for a weekend of camping and fishing and when we went in to get checked in it took us about 10 minutes to find someone to check us in. Room smelled extremely musty and stale- had to go but air freshener to sleep there- pillows were lumpy and dirty- had to ask for new pillows which we got...

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Helpful?
Thank Elena S
Leslie T, Owner at Settle Inn & Suites Harlan, responded to this review

I apologize for the clerk on duty not being there for you at the time of check in. After a brief conversation about the where abouts, they were helping a guest. Unfortunately the damp smell comes from the high humidity and we are working on the buildings dehumidifier situation. Our pillows are the size that our Settle Inn requires us...

Indianapolis, Indiana
Reviewed August 26, 2016

I've needed to drive cross country several times this year and finding a clean, safe, pleasant place to stay is kind of a challenge. I found Settle Inn and can't say enough good things about it. The motel is a few miles off the Interstate, but it's reallllly worth the time. The rooms are very clean, and large and the...

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Helpful?
Thank trevleo2016
Des Moines, Iowa, United States
Reviewed August 8, 2016

We booked this room for my cousin's wedding a week ago. Staff was friendly when we booked and our room was ready when we arrived for our early check in. As soon as we entered our Queen Suite Room, we noticed a terrible, obvious smell of mold. Husband located the mold inside the air conditioning unit and immediately let staff...

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Helpful?
Thank Angie D
Leslie T, General Manager at Settle Inn & Suites Harlan, responded to this review

I again apologize for this issue, with the summer heat and very high humidity this unfortunately happens to units. I did respond to your email, here is the exact copy... -----Original Message----- From: Settle Inn [mailto:settleinn@mediacombb.net] Sent: Wednesday, August 3, 2016 1:34 PM To: 'Dale, Angela' (took out email, so not to share with anyone) Subject: Mold in Room 207-Harlan...

Wilton, Iowa
Reviewed November 24, 2015

Nice, spacious room, fast internet, easy to find, terrific rates (particularly for State employees). I made a mistake booking on the internet and my reservation was made the day I booked rather than the day I intended. I don't know how, but I own the oversight. But today I arrived, and the Manager forgave my error. I'm so thankful, and...

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Helpful?
Thank steelerhawk
Leslie T, General Manager at Settle Inn & Suites Harlan, responded to this review

Thank you for your review. We do our best here to not only provide a pleasant stay but we also understand when there are errors (we are all human) and we try to accommodate the situation. We hope to have you stay again if you're in our area again.

Woodland Park, Colorado
Reviewed October 13, 2015

We had an outstanding, refreshing stay at Settle Inn & Suites in Harlan as the staff was extremely welcoming and accommodating. The quiet, clean and spacious room was was really appreciated. We will be back!

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Thank Connie P
Leslie T, General Manager at Settle Inn & Suites Harlan, responded to this review

Thank you for taking time to leave feedback. We hope to have you stay with us again!

Oregon, Wisconsin
Reviewed September 26, 2015

There's not a lot to do in Harlan, Iowa but if you need to be there and have to find a place to stay, this is a good choice. The rooms are as comfortable as other moderately priced hotels and everything was clean and in good working order. There's an indoor pool but no hot tub, and breakfast was a...

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Helpful?
Thank PatriciaMDay
Leslie T, General Manager at Settle Inn & Suites Harlan, responded to this review

Thank you for your review, we appreciate the feedback. Our breakfast starts at 6. I am sorry it was not ready that morning. We have the basic cereal, toast, bagels set out to eat earlier than 6 am. Our waffles, yogurt, biscuits and gravy, etc is out at 6-10am. I am not sure why it was not ready, I will...

Citrus Heights, California
Reviewed September 12, 2015

My wife Pat and i spent 7 nights at the Settle Inn,the rooms were spotless,the manager Leslie and Wanda went out of there way to make sure we had the room we wanted and provided a place for a small family reunion with the coffee pot always on! Breakfast was excellent every day.The rates were very good and they do...

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1Thank Frank J
Leslie T, General Manager at Settle Inn & Suites Harlan, responded to this review

Thank You for taking time out to review our property. We do our best everyday to make sure our guests are comfortable and enjoy their stay. We hope to have you stay with us again.

Shawnee, Kansas
Reviewed August 16, 2015

The part to remember is that for the area this hotel is located I would say it's one of the best. If you want to compare it to larger cities it would not receive as high of a rating. So comparing it to other hotels within the same criteria of small town, not a lot of options, but have to...

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Helpful?
Thank maibel08
Leslie T, General Manager at Settle Inn & Suites Harlan, responded to this review

Thank you for taking the time to point out some things that we could fix. I am so sorry about the wake up call you didn't ask for, we all like our sleep. We keep a log of wake up calls and no one complained that they didn't receive one. I can only guess it was still on the phone...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Settle Inn & Suites Harlan

Address: 5015 Ridgeway Drive, Harlan, IA 51537
Location: United States > Iowa > Harlan
Price Range: $89 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Settle Inn & Suites Harlan 2.5*
Number of rooms: 45
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Also Known As:
Settle Inn & Suites Harlan Iowa
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Questions & Answers

Questions? Get answers from Settle Inn & Suites Harlan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid the rooms with musty moldy smells... the majority of the first floor.”
 of 5 bubbles Nicnatros, Oct 14, 2016 | Read review
“If you stay facing the west, you will see amazing sunsets.”
 of 5 bubbles ChristineT955, Sep 19, 2016 | Read review
“Terrific value, nice large room, bed, amenties (internet, microwave, refrig, morning breakfast).”
 of 5 bubbles steelerhawk, Nov 24, 2015 | Read review
“King size bed on ground floor.”
 of 5 bubbles 742frankj, Sep 12, 2015 | Read review
“No elevator”
 of 5 bubbles GJ8959, Apr 2, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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