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Hilton Garden Inn Dubuque Downtown

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1801 Greyhound Park Drive, Dubuque, IA 52001
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421 Reviews from our TripAdvisor Community

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Showing 417: English reviews
Phoenix, Arizona
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Clean and somewhat quiet hotel, however more free water bottles and a healthier organic breakfast offering would increase the value. Otherwise, the Staff was very nice, and the rooms are very clean from what I could see.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank rms522
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Thanks so much for the compliments, I will share with my team and look forward to serving you again soon! More 

Janesville, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The service was excellent, staff was friendly, room was clean, and the walking trails were amazing. The views of the Mississippi river are outstanding. Several park benches to sit and enjoy the views while sipping my morning coffee. My wife and I had a great experience, definitely going back!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Daniel J
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Thanks so much for the compliments! I will share with my team and look forward to seeing you soon! More 

Portage, IN, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is a great hotel to stay at. The property is very nice and sits next to the Mississippi River. There is a very nice park behind the hotel that you can fish at. I stay often for a few days at a time and bring my fishing poles me for my free time. The hotel is very clean and... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Duane V
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Great to hear you enjoyed yourself at my hotel! I will share with my team and look forward to serving you again soon! By the way, how is the fishing? Nice trails to walk on nearby as well. More 

Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Check in is smooth and the staff is wonderful. Very accommodating with room requests, Rooms are clean and beds are very comfortable. Showers offer a nice spray. No problems. Lobby is very nice and offers plenty of room to sit and chat if you desire. Had a great stay.

Helpful?
Thank Connie P
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Thanks so much for your compliments! I will share with my team and look forward to seeing you again soon! More 

Madison, United States
1 review
4 of 5 stars Reviewed 1 week ago

Should be branded as a Hampton Inn not Garden Inn. An average hotel but certainly one of the nicest if not the nicest in Dubuque. Bar staff was distracted at best, dismissive at worst. Nobody went out of there way for anything but was willing to help when asked.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Rhett R
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Thank-you for your comments regarding your visit to my hotel. We look forward to seeing you again soon on your next visit to Dubuque. More 

Omaha, Nebraska
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Great place to stay in Dubuque. It's secluded from any highway and airport noise. Great location to stay at if you want to go over to Galena, IL. or if you like gambling it's right next door. We will stay here again should we come back!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Tonybisman
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Great to hear you enjoyed your stay with us! We look forward to you staying with us again soon! More 

Chicago, Illinois
Level Contributor
136 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We usually stay at Hampton Inns but since the Hampton was booked up we stuck with a Hilton brand and stayed at the Hilton Garden Inn. It's more expensive and does not provide a fee breakfast like the Hampton does. Although the same breakfast fair is available but at a $12 price tag. The room especially the bathroom was out... More 

Helpful?
1 Thank windycitytraveler13
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Thank you for your comments regarding your stay with us. We are about to begin to undergo a major guest room renovation later this year. We are ideally situated for the fireworks along the river on July 3-4. This event does draw a large crowd to the island to celebrate our Independence. We look forward to seeing you soon. More 

Milwaukee, Wisconsin
Level Contributor
5 reviews
5 hotel reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

Front desk had long wait as phones were more important, did not follow through with commitments, restaurant is high cost and slow service, food quality was below average with very limited selection. They need to work on these items with their front desk staff and management team if they want this customer back.

Helpful?
Thank Take_Me_Away_SBS
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Thank-you for your comments regarding your stay with us. I will review your comments with my team and hope to see you soon. More 

Johnston, Iowa
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

The room stunk, the carpet was sticky and there is mold in the shower. The place was full so kind of stuck here. They no longer have coffee through out the day. There is a sign telling you to just use your kuerig in your room. No biggie. But what they don't tell you is that they then charge you... More 

Helpful?
Thank Sally L
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Sorry to hear of your experience at my hotel. Please accept our apologies and we hope to get another chance to serve you soon. More 

Macomb, IL
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very fresh, clean, nice hotel. Location is great, not too far from attractions. Staff at the front desk could have been more friendly. I seemed to be bothering them when I checked in, or went back the following morning to see if the breakfast was free. I wasn't sure because I usually stay at Hampton Inns. I booked last minute... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lauren K
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Great to hear you enjoyed your stay with us! We look forward to seeing you again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Casino and Gambling
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hilton Garden Inn Dubuque Downtown

Address: 1801 Greyhound Park Drive, Dubuque, IA 52001
Location: United States > Iowa > Dubuque
Price Range: $97 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Dubuque Downtown 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Hilton Garden Inn Dubuque Downtown Hotel Dubuque
Hilton Dubuque
Hilton Garden Inn Dubuque Downtown Iowa
Hotel Style:
#3 Romantic Hotel in Dubuque
#4 Family Hotel in Dubuque
#5 Business Hotel in Dubuque
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