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Grand Harbor Resort and Waterpark

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Grand Harbor Resort and Waterpark
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1,316 Reviews from our TripAdvisor Community

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Showing 1,315: English reviews
Dyersville, Iowa
Reviewed 5 days ago NEW

My husband and I stayed at Grand Harbor for 1 night over the Thanksgiving weekend. We wish we would have picked another hotel to stay in because there were so many disgusting things in our hotel room. We stayed in a fireplace suite which cost us $358 just for the 1 night. We were expecting a very nice room to...

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Helpful?
Thank markbK7646JA
sgeisz, General Manager at Grand Harbor Resort and Waterpark, responded to this review

Dear markbK7646JA, Thank you very much for your review. I sincerely apologize that we did not meet your expectations. It is obvious your room was not up to our expectations at all. Please feel free to contact me directly at 563-690-3233 so we may correct and resolve all of your issues. Once again I sincerely apologize. Thank you again for...

Iowa City
Reviewed 5 days ago NEW

not impressed. checking in on the second floor is weird. the room was boring, plain walls, small beds. really non-remarkable. the water park needs updating. the whole place needs updating. restaurant was fine. it seemed like they were anxious to get you out of there on sunday, housecleaning started working on rooms at 9:30. we will not be staying here...

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Helpful?
Thank TinaMHum
sgeisz, General Manager at Grand Harbor Resort and Waterpark, responded to this review

Dear TinaMHum, Thank you for your review. I apoloigze that you did not enjoy our property or rooms. I will share your feedback with our team so that we may improve areas of our property in the future. Thank you again.

Reviewed 1 week ago

Clean, comfortable and accommodating. The Tony Roma restaurant was quite nice and the staff was friendly. There was a temp issue with the elevator that weekend in which you had to use the laundry elevator in order to go down to the main level or second floor but it was fine.

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Helpful?
Thank Michelle S
Mapleton, Minnesota
Reviewed 1 week ago via mobile

Very practical and comfortable hotel . Got much needed rest , a workout in the morning , and a beer each night in the adjoining restaurant and across street in casino sports bar . Loved location on Riverfront. Did not explore connected waterpark. Spent all my time at Mississippi River Museum , a very short walk .

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Helpful?
Thank curlerpat
Madison, Wisconsin
Reviewed 1 week ago

Location is wonderful - easy to access many points of interest. Beautiful view of the river as well. Rooms are clean and comfortable. Friendly staff. Nice to have Tony Roma's connected for breakfast. Easy access to Waterpark.

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Helpful?
Thank lindafromwi
Onalaska, Wisconsin
Reviewed 1 week ago

Once again I had a great stay at Grand Harbor. Eric upgraded our room, and Debbie was super nice! We will stay again soon! So much to do in Dubuque. It was a last minute trip and we called to get a room. The staff was friendly and accommodating. They even upgraded us to a sweet since it was my...

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Helpful?
Thank olson_trisha
Dike, Iowa
Reviewed 1 week ago

This was our second stay at the resort. The waterpark is fun for the kids to run around, small enough our 3 and 5 year old can go down the slides on their own. The different activity stations to spray and splash are fun for both kids and adults. The hotel room was clean and well stocked with amenities. We...

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Helpful?
Thank myean
Atkins, Iowa
Reviewed 1 week ago

Needs updates and cleaning. Hair everywhere- ice maker, sheets, blankets, bathroom. Asian beetles in the windows and sill. Restaurant food cold. Fire alarm went off at 2:30am. If we didn't have a birthday party the next day, we would've packed up and drove 2hours home at 3am. Water park left salt stains on all swimsuits and flotation devices. No liquor...

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1Thank sbre801
Minneapolis, Minnesota
Reviewed 1 week ago

The beds were small (2 doubles) and there were four of us. My husband is over 6ft, I should have looked for a queen double. The sheets were cheap and every time someone moved it sounded like they were inside of a paper bag. There was no white noise so we heard a flushing sound every 10 seconds that kept...

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Helpful?
Thank Beth G
sgeisz, General Manager at Grand Harbor Resort and Waterpark, responded to this review

Dear Beth G, Thank you for your review. I sincerely apologize for your experience with us. I am pleased that you enjoyed our water par, however you are correct that until the water park has closed our hallways are filled with excited families on their way back their rooms. I also apologize for the fire alarm but it was activated...

Rolling Meadows
Reviewed 1 week ago

Had a great experience got a great room have been there 2 times now overnight the reservationist was helpful, as well as the bellman. They are always there to go the extra for a customer. Book today 10+

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Helpful?
Thank ctrowlett7
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Tony Roma's
Tony Roma's
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning

Additional Information about Grand Harbor Resort and Waterpark

Address: 350 Bell St, Dubuque, IA 52001-7028
Location: United States > Iowa > Dubuque
Price Range: $101 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Harbor Resort and Waterpark 3.5*
Number of rooms: 193
Reservation Options:
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Also Known As:
Grand Harbor Resort And Waterpark Hotel Dubuque
Grand Harbor Hotel And Waterpark
Grand Harbor Dubuque
Grand Harbor Resort Dubuque
Grand Harbor Hotel Dubuque
Dubuque Grand Harbor
Grand Harbor Resort And Waterpark Dubuque, Iowa
Hotel Style:
#6 Business Hotel in Dubuque
#7 Romantic Hotel in Dubuque
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Questions & Answers

Here's what travelers have asked, with answers from Grand Harbor Resort and Waterpark staff and other travelers.
8 questions
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Questions? Get answers from Grand Harbor Resort and Waterpark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“we asked for a room with a view of the river and it was granted”
 of 5 bubbles B5356TEmichelles, 1 week ago | Read review
“The river view is beautiful!”
 of 5 bubbles olson_trisha, 1 week ago | Read review
“Don't get the 2 double if you have a family sharing beds. ”
 of 5 bubbles bethg296, 1 week ago | Read review
“Ask for 643 corner room and great view.”
 of 5 bubbles ctrowlett7, 1 week ago | Read review
“Bathroom wasn't very clean (fan was covered in heavy dust and there was garbage on the counter). Room could use some updating. Linens also contained some visible staining.”
 of 5 bubbles sbpbron, 2 weeks ago | Read review
5 of 5
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