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Country Inn & Suites By Carlson, Dubuque

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Country Inn & Suites By Carlson, Dubuque
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245 Reviews from our TripAdvisor Community

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Showing 244: English reviews
Belmond, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Nice motel stone's throw off the main road. All the staff was extremely friendly and we really felt welcomed. Good location in a nice area of town, very well kept up with very good continental breakfast

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank William P
Iowa, United States
1 review
4 of 5 stars Reviewed 1 week ago

Hotel was clean and staff was excellent--hotel needs some updating in the bathroom other than that it was excellent Breakfast was fine, not exceptional but it is a complimentary breakfast, coffee was hot staff was courteous and accomodating.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Ken M
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here based on the reviews and price of rooms. The place could use a little updating but all in all is is noce. Very clean and a friendly staff. An update to the bathrooms and new carpet and it may move up. We'll worth the value.

Helpful?
Thank Mike F
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Cory, the maintenance person came in on Sunday, his day off, and retrieved my wife's diamond earring out of the sink. He was there within 10 minutes of being called in, found her earring and we were on our way before 9:00 am to enjoy the day we had planned in Northeast Iowa. Thank you for turning our bad fortune... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Dougiam
Scott L, General Manager at Country Inn & Suites By Carlson, Dubuque, responded to this review

I have shared your compliments with Cory, and he was honored that you mentioned him by name. Thank you for giving me the opportunity to recognize him for a job well done! More 

Hanalei, Hawaii
Level Contributor
13 reviews
1 of 5 stars Reviewed 4 weeks ago

The bed was made but sheets were not changed at check in! Gross. The bathroom was filthy! Gross!!! Nasty ! I have pictures but I left my phone charger in the room which they will not return either. When I called down stairs to report the hair I was told house keeping had left for the day!

Helpful?
Thank kauaihonoiki
Scott L, General Manager at Country Inn & Suites By Carlson, Dubuque, responded to this review

On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I had and very lengthy conversation with my Executive Housekeeper, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will... More 

A TripAdvisor Member
1 of 5 stars Reviewed 4 weeks ago via mobile

We had housekeeping come and vacuum our room since it was obvious the first step into it the room wasn't vacuumed, after looking around it was obvious that the cleaning standards in this hotel are very low. Day 2 I pulled a chair out of the way to show the dusty table so house keeper would see and clean it... More 

Helpful?
Thank A TripAdvisor Member
Scott L, Manager at Country Inn & Suites By Carlson, Dubuque, responded to this review

On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your issues with my Executive Housekeeper, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use... More 

Level Contributor
92 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed July 23, 2016

The king suite was clean and comfortable. For a 16 year old hotel, it was in better shape than others from this chain. A big THANK YOU to Nikki at the front desk. She was very friendly and helpful with directions to local attractions that we had to see before leaving town. Her advice to visit the Shot Tower and... More 

Helpful?
Thank christina b
Scott L, General Manager at Country Inn & Suites By Carlson, Dubuque, responded to this review

Thank you for taking the time to write such a positive review, I am thrilled to see that you enjoyed your time at the hotel! I have shared your compliments with Nicki, and she was honored that you mentioned her by name. Thank you for giving me the opportunity to recognize her for a job well done! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Dubuque

Address: 1315 Associates Dr, Dubuque, IA 52002-2262
Location: United States > Iowa > Dubuque
Price Range: $91 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Dubuque 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Country Inn Dubuque
Dubuque Country Inn
Country Inn & Suites By Carlson, Dubuque Iowa
Hotel Style:
#5 Romantic Hotel in Dubuque
#6 Family Hotel in Dubuque
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