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Hampton Inn Des Moines-Airport

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Hampton Inn Des Moines-Airport
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419 Reviews from our TripAdvisor Community

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Showing 415: English reviews
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Reviewed 1 week ago

spacious room with chaise lounger, frig and microwave. good window shade to keep parking lot lights out. pleasant and welcoming staff. Even though very close to the airport it was very quiet. complimentary pop or water upon arrival.

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Helpful?
Thank lorelei53
Abid T, Regional Manager at Hampton Inn Des Moines-Airport, responded to this review

Good day, Lorelei: Thanks so much for staying with us and for taking your time to write the review. All reviews are shared with my team, as yours will be tomorrow morning at our daily meeting. Starting our day with a positive review brings smiles to the team - so thank you for that. We look forward to having you...

Mahwah, United States
HOTEL’S FAVORITE REVIEW
Reviewed 4 weeks ago

The location close to the airport was great. The staff was very friendly and the room was clean. The hotel has recently been renovated. The free popcorn in the evening was a very nice touch. The complimentary van to the airport was helpful.

Review collected in partnership with Hampton
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1Thank Peter M
About Hotel's Favorite Review
Abid T, Regional Manager at Hampton Inn Des Moines-Airport, responded to this review

Hello Peter - Thank you for staying with us and for taking the time to write your review. All reviews are shared with our team at our daily meeting - it is always nice to start our day with positive feedback such as yours! We look forward to having you back with us at the Hampton Inn Des Moines-Airport the...

Reviewed 2 weeks ago via mobile

I arrived after being on the road for 8 hrs I was passing through. The night staff were super friendly. I had the choice of a room and I said a floor with less people and rooms taken it would be quieter. I was assured this was a quite hotel. I got to my room with many many bags after...

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Helpful?
Thank Lila J
Abid T, Regional Manager at Hampton Inn Des Moines-Airport, responded to this review

Hi Lila, Thank you for staying with us. I want to apologize to you for the short-comings experienced. Please know this is clearly not our standard and I will be following up with the team to ensure corrective actions are followed. We did indeed resurface our tubs - that was to be a good thing - it sounds like we...

Cedar Rapids, Iowa
Reviewed 3 weeks ago

We stayed at this Hampton Inn prior to our departure from DSM. Although the stay was brief, I found the staff to be very friendly and informative, and the rooms had ample space and were clean. Did not partake in breakfast nor did we use the pool or fitness room. The 24/7 airport shuttle was very easy and quick. I...

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Helpful?
1Thank amac0668
Abid T, Regional Manager at Hampton Inn Des Moines-Airport, responded to this review

Good day! While this was a short visit, we thank you for staying with us and for taking the time to write your review. All reviews are shared with the team and so to start our daily meeting with one such as yours is most appreciative. We look forward to having you with us again when your travels next take...

Cedar Rapids, Iowa
Reviewed 4 weeks ago

Hampton hotels have a comfortable and functional room design. We have stayed at this hotel multiple times and find the rooms to be very clean and the staff friendly. It is also a good location for us. Close to the airport but also toward downtown. The breakfast includes a nice variety of hot and cold foods. The breakfast area is...

Review collected in partnership with Hampton
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Helpful?
Thank jamesy718
Abid T, Regional Manager at Hampton Inn Des Moines-Airport, responded to this review

Hi James, Thanks so much for being a loyal, repeat guest. We appreciate that as well as for taking the time to write your review. I do hope you are a Hilton Honors member and if not, would encourage you to become one. All reviews are shared with the team as yours will be tomorrow at our daily meeting. We...

Woodside, California
Reviewed 4 weeks ago

The reservation process was fraught with problems. Some of our party found they had shared rooms, others didn't get a confirmation as promised. The floors and carpet in my room needed a good scrubbing and cleaning which I let the front desk know upon my departure. The walls are not well insulated so unless the fan was blowing the planes...

Review collected in partnership with Hampton
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Helpful?
Thank kricket46
Abid T, Regionla Manager at Hampton Inn Des Moines-Airport, responded to this review

Hi there - Thanks so much for staying with us and for taking the time to give us your feedback. We appreciate your comments and while I apologize for the issues encountered, rest assured we hear you and will be monitoring the standards and training with our Front Office Manager and Executive Housekeeper. I do hope, knowing that we take...

Reviewed 4 weeks ago

Hotel staff was very friendly. Hotel was also packed with business travelers. The rooms were clean and renovated, but small and cheaply furnished. No frills but clean and comfortable. Breakfast was good.

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Helpful?
Thank GoBlueKim
Abid T, Regional Manager at Hampton Inn Des Moines-Airport, responded to this review

Good day: Thank you for staying with us and for taking the time to write your review. Your comments are most appreciated regarding my team and will be shared tomorrow morning at our daily meeting. The size of the room and furnishings we can't change but how you are treated and that it is clean - that is in our...

Sioux Falls, South Dakota, United States
Reviewed 4 weeks ago

Felt like it was just so so. For the price and brand, I expected more. Facilities were clean but outdated. Staff was efficient, but not especially friendly. Nothing bad about my stay, and would stay again if better options weren't available. Chose the location because it was part of the honor rewards program.

Review collected in partnership with Hampton
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Helpful?
Thank CharitySilvis
Abid T, Regional Manager at Hampton Inn Des Moines-Airport, responded to this review

Hi Charity - Thanks for staying with us and for taking the time to write your review. I just asked the Front Office Manager to show your review to the team - we certainly want efficient staff but we also need them to come across in a friendly and welcoming way - I apologize that this was not the case...

United States
Reviewed 4 weeks ago

I use this hotel due to it's proximity to the airport - easy for early departures,etc. Shuttle is 24/7 on demand - this is great. Hotel is reasonable as a Hampton with breakfast. this is the 3rd time I have used this hotel

Review collected in partnership with Hampton
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Helpful?
Thank W9299WDcarolp
Abid T, Regional Manager at Hampton Inn Des Moines-Airport, responded to this review

Good day, Carol: Thanks so much for staying with us again and for taking the time to write your review. All reviews are shared with the team and we certainly appreciate you being a repeat guest. We look forward to having you back with us the next time your travel plans take you the airport. Best regards, Abid Talic

Fort Dodge, Iowa, United States
Reviewed January 18, 2017

Noisy guests. Noisy outdoors. Guests yelling at each other in the hallway at midnight. Guests yelling at each other in the hallway at 3:30 am. Based upon this lake of attention, I passed on my parking arrangements there and just drove myself to the airport and parked there. Breakfast is not until 6am. And that is a problem when you...

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Helpful?
Thank Matthew H
Abid T, Regional Manager at Hampton Inn Des Moines-Airport, responded to this review

Good day, Matthew: Thank you for staying witu us and for taking the time to write your reivew. I want to apologize to you for the noise encountered by the other guests. This is typically not a problem for us but I will be following up with the management team to ensure rounds are done and action is taken when...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Hampton Inn Des Moines Airport hotel!Here at the Hampton Inn Des Moines Airport hotel we strive to provide each and every guest with superior accommodations and unrivaled service.We are conveniently located directly across from the Des Moines International Airport and just under 4 miles from the center of Downtown. Our ideal location allows access to many area businesses and local attractions, such as Wells Fargo Arena at the Iowa Events Center.We Love Having You Here!! ... more   less 

Additional Information about Hampton Inn Des Moines-Airport

Address: 5001 Fleur Drive, Des Moines, IA 50321
Location: United States > Iowa > Des Moines
Price Range: $113 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Des Moines-Airport 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hampton Inn Des Moines-Airport Iowa
Des Moines Hampton Inn
Hotel Style:
#6 Business Hotel in Des Moines
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Questions & Answers

Questions? Get answers from Hampton Inn Des Moines-Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Maybe away from the airport would be quieter”
 of 5 bubbles 78MatthewH, Jan 18, 2017 | Read review
“The hotel is right in the flight path and the airport is across the street.”
 of 5 bubbles 759douglasf, Nov 29, 2016 | Read review
“Stay elsewhere for the price.”
 of 5 bubbles RandyB610, Oct 5, 2016 | Read review
“Reserve your room with the card you are going to pay with!!!!!!”
 of 5 bubbles 418juliea, Aug 9, 2016 | Read review
“If you are bothered by aircraft noise, ask for a room on the opposite side of the runway approach.”
 of 5 bubbles tomrM8085LU, Jul 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question