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Holiday Inn Des Moines Downtown

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Traveler (52)
Room & Suite (58)
Dining (37)
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Overview
  • Excellent19%
  • Very good29%
  • Average27%
  • Poor17%
  • Terrible8%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
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Rooms
Jun 4Jun 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (292)
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48
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All reviewsmercy hospitalstay at holiday innsthe shuttle driverconvention centerwedding receptionwells fargo arenaonsite restaurantpleasant staybed and pillowsfree shuttlenice lobbylobby areaan older propertyroom was clean and comfortableroom was largestaff was friendlydowntown
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91 - 95 of 286 reviews
Reviewed September 4, 2015

My friends and I came to stay for a concert. We weren't in the hotel much, but I do know that the room was clean and the view was great. There was a girl maybe in her 20's with short blonde hair working the desk...More

Thank Puma1231
Response from GretchenT81, Public Relations Manager at Holiday Inn Des Moines DowntownResponded September 21, 2015

Dear Puma1231, I don't think we could have asked for a better review, and I really appreciate you taking the time to offer it. It is so nice for us to know when a guest was satisfied and that our staff made our guest feel...More

Reviewed September 2, 2015 via mobile

This hotel overlooks downtown and is located close to a number of hospitals. There are no restaurants within walking distance so the full service restaurant and bar make it nice. The rooms were in good shape and I had a pleasant stay. I would stay...More

Thank John W
Response from GretchenT81, Public Relations Manager at Holiday Inn Des Moines DowntownResponded September 9, 2015

Dear John W, I am so glad to hear that you found the restaurant and bar to be a benefit to your stay. I am even more pleased to know that you would choose to stay with us again if you return to Des Moines....More

Reviewed August 30, 2015

Our room was on the 10th floor right across from the elevator. Even though the elevator was quiet, that was the only positive for this hotel. We were on the interstate side of the hotel and it sounded like the window was open all night...More

Thank Melissa H
Response from GretchenT81, Public Relations Manager at Holiday Inn Des Moines DowntownResponded September 2, 2015

Dear Melissa H, Thank you for your business and your review. I am sorry to hear about issues you experienced while you were at our hotel. That is not a typical experience at our hotel and certainly not the type of experience each and every...More

Reviewed August 17, 2015

This is an average Holiday Inn. The room was small and hotel basic. Bed was comfy but walls are paper thin. We booked this hotel to attend the Iowa State Fair. The shuttle bus leaves from 2 blocks away. We were able to leave our...More

Thank Hdtoth
Response from GretchenT81, Public Relations Manager at Holiday Inn Des Moines DowntownResponded August 19, 2015

Dear Hdtoth, Thank you for your review. I am glad our location and shuttle service added convenience to your stay. If you happen to return to Des Moines, we would love the opportunity to offer you a five star stay and experience. Thank you for...More

Reviewed August 10, 2015

Mr. Holiday Happy & I stayed there while attending a family reunion in the area. The room was clean & comfortable, the television had a great selection of channels, and the staff (for the most part) was very friendly. The shuttle bus driver simply could...More

Thank HolidayHappy29
Response from GretchenT81, Public Relations Manager at Holiday Inn Des Moines DowntownResponded August 19, 2015

Dear HolidayHappy29, Thank you for such a kind, informative review. We at the hotel appreciate all input from our guests to improve for the future, and I know future and potential guests appreciate your input as well. Thank you for choosing our hotel for your...More

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About
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Indoor pool
Heated pool
Details
Price range
$111 - $176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$111 - $176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (52)
Room & Suite (58)
Dining (37)
Pool & Beach (8)
Business Center & Event Rooms (57)
Questions & Answers
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ronsus
June 25, 2017|
AnswerShow all 2 answers
Response from Bonnie B | Reviewed this property |
Parking is free if you are a hotel guest. There is a LARGE lot. I don't know where the arena is.
1
Vote
Eridy J
December 9, 2016|
AnswerShow all 3 answers
Response from Denise S | Reviewed this property |
There is no hot tub. The pool is a decent sized standard hotel pool. I would guess that it was originally outdoors, but was enclosed several years ago.
0
Votes
Room Tips
"Request room without the city view for a quieter room"
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"I was in room 317 facing the parking lot, so if a view is important ask for something different."
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"Avoid the freeway side on the south"
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"Ask for the parking lot rooms"
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