Shower drained plugged and dirt in the shower. No security on back door. No snow removal in parking lot and sidewalks behind building. Staff did not even apologize to me for my room. I was told that my charges could not be removed from my card because I had booked this motel…
The only positive was the beds were comfortable along with the pillows outside of that don't waste your time ! With the water park being open to the public it vets really loud . There was people smoking in the hallways and it was not only cigarettes.
Waterpark was closed for major part of day, and this was a weekend. Beds are old and saggy. Dirty ripped carpets, over stretched and tripping hazzard. No housekeeping service given. Staff is extremely rude and un helpful.
Hotel was easy to find and nice. Kids really liked the indoor water park. Lifeguards we're not attentive though. Nice little arcade area also. Rooms were small and simple but clean. There was remodeling going on so the place didn't look the best, although I would like to see…
We stayed here for a family reunion and we’re highly dissatisfied we couldn’t eat or use tables breakfast in the morning was terrible the buffet had nothing on it they were under renovation but still not worth the money
"Wish I could help but not sure how to given the poor quality service"
"Make sure you stay somewhere okay ANYWHERE else!!"
"except for the pool -stay away!!"
"I'm sorry, just don't stay here for the waterpark. Stay in the Jordan Creek area. You will be happier and most likely pay less."
"Do not waste your money on a pool side room!"