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Holiday Inn Hotel & Suites Des Moines - Northwest

Overview
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4800 Merle Hay Rd, Des Moines, IA 50322-1900 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star accommodation
Additional information
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About
Description
The Holiday Inn Hotel & Suites Des Moines - Northwest is located in the heart of Iowa, 1/2 block from Interstates 80/35 and Merle Hay Road in the Des Moines suburbs of Johnston and Urbandale. Within minutes of More corporate locations such as John Deere Credit, Pioneer Hi-Bred, Iowa Public Television and Camp Dodge. Enjoy our indoor pool, hot tub and recreation area until midnight! Nearly 200 guestrooms and suites feature quilt-top mattresses, triple sheets and pillow menu. Executive-class suites are offered in several styles, from Junior Kings to the stunning Presidential Whirlpool with Rosewood conference table, bar and entertainment center. Hotel offers over 12,000 square feet of conference space, including 18 breakout meeting rooms. Meet in the elegant Iowa Boardroom or the Heartland Ballroom, which can accommodate up to 600 guests. From technical assistance and creative menu planning, to just a bit of reassurance, our meeting professionals can assist with the planning of your next best event! Enjoy complimentary High-Speed Wireless Internet service anywhere in the Hotel or restaurant. Local guests enjoy the extensive menu and friendly Irish hospitality of our Bennigan's restaurant. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Beachfront
Breakfast included
Hotel Style
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
198
Price range
$67 - $134 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Hotel And Suites Des Moines - Northwest
,
Holiday Inn Des Moines
,
Des Moines Holiday Inn
,
Holiday Inn Hotel & Suites Des Moines - Northwest Iowa
Location
United States > Iowa > Des Moines
Nearby
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Nearby RestaurantsSee all 637 nearby restaurants
Bennigans Grille & Tavern
115 reviews
.04 miles away
Pagliai's Pizza - Johnston
69 reviews
.54 miles away
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23 reviews
.58 miles away
Panera Bread
31 reviews
.89 miles away
Nearby AttractionsSee all 137 nearby attractions
Iowa Gold Star Military Museum
40 reviews
3.47 miles away
515 Brewing Company
41 reviews
3.60 miles away
Breakout
22 reviews
2.37 miles away
Saylorville lake
40 reviews
3.56 miles away
Reviews & more
168Reviews
92Photos
3Q+A
37Room tips
Traveler rating
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Show reviews that mention
A very pleasant stay. I will stay here again! Highly recommend it. The staff was very helpful and the beds were comfortable. I didn’t try the swimming pool but it looked to be clean and well maintained.
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Response from Tom B, Manager at Holiday Inn Hotel & Suites Des Moines - Northwest
Responded 2 weeks ago
Sherlock, thank you for the 5 star review. We love to hear that the staff was very helpful and the beds were comfortable! We hope to see you again soon and you can try out the swimming pool.
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Nicely updated hotel, but major problem with freeway noise. Iowa needs to get with the times and build barrier walls for noise, what a shame. Unfortantely, I would not stay here again although I love the hotel.
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Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Des Moines - Northwest
Responded Oct 26, 2018
Hi jschuman, Your business is much appreciated and thank you for leaving feedback. Glad to see that you have given us a stellar rating of 5/5 stars on our area of service and cleanliness. Sad to say that our rooms soundproofing was a letdown. This will be shared with the team for future improvements. Even though your stay was not spotless, we hope that your future trips will give us an opportunity to welcome you back to the property. Many Thanks, Ronald R. Case Manager IHGService
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I’ve been a long time member of Holiday Inn rewards and decided to use some of my points for a stay here. Made reservations several days ahead of time and ask for upper floor, on arrival we were assigned a first floor room, the clerk was annoyed that I ask to be reassigned. Becau
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Response from Tom B, General Manager at Holiday Inn Hotel & Suites Des Moines - Northwest
Responded Sep 25, 2018
First of all thank you for staying with us and for taking time to complete a review. We appreciate your comments and your honesty. I will discuss the concerns that you listed at our next staff meeting and am so very sorry you were less than satisfied with your stay. We strive to provide an exceptional guest experience and we obviously failed in accomplishing this for you.
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This is a pretty good indicator of how a business handles stress. Some renovations can only take place in nice weather, unfortunately, that's when people travel with their families. When a major even hits a town, businesses are "steppin' and fetchin.' to get it done'. Holiday Inn
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Response from Tom B, General Manager at Holiday Inn Hotel & Suites Des Moines - Northwest
Responded Sep 4, 2018
Thank you very much for staying with us and for taking time to complete a review. We all hope to see you again real soon. Tom Bruno
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I unfortunately had to travel to Des Moines to attend a funeral, so I booked a suite in the Holiday Inn Hotel & Suites Des Moines Northwest. I've stayed in this hotel many times previously and am quite familiar with the hotel. I was in Suite Room 111.

The suite had an open f
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Response from Tom B, General Manager at Holiday Inn Hotel & Suites Des Moines - Northwest
Responded Aug 21, 2018
Thank you very much for staying with us and for taking time to complete a review and be so thorough in doing so. I will discuss your comments with the entire team at our weekly team meeting. Thank you again.
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All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event Rooms
Executive Suite Work Space
Executive Suite
Executive Suite
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What time does yr airport transportation starts I have a early flight. Thank you
Sorry I don't know.
0 votes
Are you pet friendly? I will be traveling with a well behaved small dog.
It talks about breakfast. Is there a breakfast buffet or what?
Our full service restaurant Bennigans serves breakfast from 6:30AM until 10:30AM each morning. They serve the award winning Holiday Inn Best for Breakfast menu. We do seasonally offer a breakfast buffet on Saturday and Sunday only, generally from April thru October. Children are free if dining with their parents, and ordering from the kids menu.
0 votes
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"They have an indoor pool w/jacuzzi, so even if you're traveling over the colder months, bring you swimsuits!"
"You will want to avoid rooms on the first floor to avoid the parking lot noise."
"The Suites are out of this world, Kitchenette, living area and a desk in the bedroom."
"A variety of suites available"
"The king-size suite is awesome."
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