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Quality Inn & Suites

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Traveler (41)
Room & Suite (78)
Dining (6)

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About

#27 of 50 hotels in Des Moines
Location
3.8
Cleanliness
3.5
Service
3.7
Value
3.3

See why so many travelers make Quality Inn & Suites their hotel of choice when visiting Des Moines. Providing an ideal mix of value, comfort and convenience, it offers an array of amenities designed for travelers like you.

Rooms at Des Moines Quality Inn provide a flat screen TV, and getting online is easy, with free wifi available.

In addition, Des Moines Quality Inn offers a pool and breakfast, which will help make your Des Moines trip additionally gratifying. And, as an added convenience, there is free parking available to guests.

If you’re looking to experience local food favorites like shrimp, consider a visit to Flying Mango, Wasabi Chi, or Cheng's Garden, which are all conveniently located a short distance from Des Moines Quality Inn.

At Quality Inn & Suites, your comfort and satisfaction come first, and they look forward to welcoming you to Des Moines.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Indoor pool
Fitness Center with Gym / Workout Room
Free breakfast
Highchairs available
Business Center with Internet Access
Meeting rooms
Parking
Wifi
Breakfast available
Breakfast buffet
Vending machine
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Telephone
Clothes rack
Microwave
Refrigerator
Flatscreen TV
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
2.0 of 5 stars
Languages Spoken
English
Hotel links
Special Offer:Book Direct For Lowest Price!
143Reviews0Q+A23Room tips
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Debbie D wrote a review Feb 2024
1 contribution
Very comfortable beds. Guest customer service wasn't the best. My friends and I often share hotels when traveling. Nearly all of them have no problem splitting the bill so we each pay our own share. These guys said it couldn't be done. My card was used to reserve the room months in advance. Because this clerk didn't even try, even when I told him other hotels have no problem taking separate payments for it, it's all on my credit card. Also, there is a sign in the breakfast room that says "No food is allowed in rooms." Not a problem for me this time, but many times I want to take breakfast back to the room for my husband and I so we don't have to bring our dog or kids with us to the dining room, nor leave them alone in the room. It can't be because of bugs because they have snacks in vending machines and fridge and microwave in room. I won't be staying here again, and Choice Hotels won't be my first choice in future.
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Date of stay: February 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Quality Inn & Suites
Responded 3 weeks ago
Hi Debbie D, Thank you for raising your concerns with us. We apologize that the service provided by our front desk staff was not to your expectations, and we are very concerned to hear about your comments. It is our goal to make sure each guest enjoys a welcoming and comfortable experience, and it saddens us to hear that your time with us did not meet your expectations or our standards. We apologize for the issue you encountered with the service you received, and we will address your concerns with our team. We understand that you are hesitant to return based on this experience, though we hope to have another chance to impress you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jimgreiner wrote a review Jan 2023
Fenton, Michigan217 contributions102 helpful votes
Hotel's Favorite
Stayed here at year's end 2022 on an overnight between Denver and Detroit area. Selected the motel as a result of mostly positive reviews from the last couple of years and excellent access to I-80. Pleased that this motel was among the least expensive in the area, yet delivered a high quality stay. The room was clean and neat, including a refrigerator, TV, coffee maker, and even a bathtub with shower (would have been a delight for my late wife!), good wifi service, and useful air unit. Beds in excellent condition. Hard to complain! There is an inside pool and fitness room. That's "room" not "center." It is an incredibly small room though a wall-sized mirror makes it look twice as big! There's a treadmill, an elliptical, and weight-lifting equipment all squeezed into a room with minimal other space. Probably not comfortable for more than two people at a time. Made the reservation through the hotel site and no problems. Arrived around 8 pm with no hitch and left the next morning around 7:30. The breakfast area looked good (as did the lobby) though it was a little limited for food selection. Expected hot oat meal and found hot biscuits and gravy. Also pancakes, cereal, bread items, etc. Motel is located in an area with quite a few quick restaurants, including Wendy's and McDonalds nearby and Panera north beyond the interstate. Next door restaurant is closed and in disrepair. Would gladly stay here again!
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Quality Inn & Suites
Responded Jan 3, 2023
Hi jimgreiner, Thank you for letting us know how impressed you were with our services and amenities. We value our customer's experience. That is why we always make sure that our facilities are in good shape to provide our customers the best we can offer at a reasonable price. We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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donahe24 wrote a review Feb 2024
Farnhamville, Iowa1 contribution
Stay at Quality Inn 2/17/2024. I dont even know where to start! We stay in hotels OFTEN... and this was something out of a horror movie. Our Room...burn holes all over beds, carpet. Stains all over the walls and carpet. fire alarm was covered with a plastic sack. Smell of the room was AWEFUL. We never once seen a maid at this hotel.. I'm convinced everyone we seen at this hotel lived there...Hispanics were cooking food in there rooms...The pool area was not cleaned once when we were there. VERY OUTDATED! I could go on and on! SAVE YOUR SANITY! Stay away from this place...
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Date of stay: February 2024
Room Tip: Do not stay here!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Quality Inn & Suites
Responded 4 weeks ago
Thank you for sharing your rating of our hotel donahe24! We want to sincerely apologize for the negative experience that the room and amenities were not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. We assure you to forward this concern to the management for their attention and action. I assure you the best of our services and look forward to the pleasure of welcoming you back for a flawless stay! Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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maddmurf wrote a review Sep 2023
Cherokee, Iowa158 contributions98 helpful votes
Stayed here while visiting family. We have stayed here many times and always had a good night's sleep. Once, again, this place delivered. The room was very nice and clean. The bed was comfortable. The breakfast was good. The only complaint I have is that the pool was closed. It had no water in it and looked like they were either repainting it or doing away with it. I would hope repainting. If you are looking for a pool, I would call the property to see if it is open. Overall, another great stay here!
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Quality Inn & Suites
Responded Sep 26, 2023
Hi maddmurf, Thank you so much for your kind comments and review regarding your most recent stay with us. We appreciate your compliments on our comfortable bed and the cleanliness of our room. We also appreciate your feedback regarding the pool as this will help us to continue to improve upon the guest experience. We appreciate your loyalty and look forward to your future visits!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kathy B wrote a review Jun 2023
3 contributions2 helpful votes
very old facility, depressing, dark carpet, drapes. Toilet seat very loose, used with caution. low ceilings in bath. actually the bathroom was the most pleasant area compared to the main room. Quality is a misnomer. Would NOT stay here again. may have to reconsider using choice hotels in the future. This is the 2nd Choice chain hotel stayed in the last week. Both a huge disappointment (2nd was Econolodge in Kearney, NE).
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: avoid this place
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Quality Inn & Suites
Responded Jun 19, 2023
Hi T581RDkathyb, Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. We are very sorry to hear that your experience with us was less satisfactory due to the toilet seat, carpet, and .ceilings, which made your stay less pleasurable. This is certainly not the kind of experience we would like for our valued guests to have. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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edjenson wrote a review Aug 2022
Algona, Iowa, United States35 contributions25 helpful votes
You cant judge a book by its cover with his place! When i pulled up i saw a tired, worn looking exterior and thought "there is no way we are staying here!" To my surprise upon walking in there was a clean, modern lobby. It took a while to get all checked in, but no big deal. We drove around to the entry door closest to our room, which was right inside that door and up the stairs so we could look out and see our vehicle. Plenty of close parking. We found a clean, comfortable king bed room. Comfy matress. Comfy pillows. Room for the kids with our air matress. Only thing we used our towels the first day. Set them out to be taken by housekeeping, and they were, but never replaced. Went to front desk our second night to ask for more towels and was told they did not have extra towels. I wondered how this was possible. No big deal, we had our beach towels with us, so we used them the next morning after showering. Appreciated the huge bathroom. Hot breakfast with good selection available. Kids said pool was cold and had bugs in it. Overall though, good stay. Probably still wouldn't be my top choice for a Des Moines hotel, but nothing that would ever keep us from returning either. Good close location to interstate. Nice proximity to good restaurants and shopping and reasonble commute to the Iowa State Fair shuttles!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Quality Inn & Suites
Responded Aug 18, 2022
Hi Edjenson , Thank you so much for your kind comments and review regarding your most recent stay with us. We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. We are so sorry to hear about the pool . We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Caron C wrote a review Aug 2022
4 contributions1 helpful vote
One of my better hotel stays in the last 2 years. Bed and pillows were comfy. Shower was decent, water pressure was great. Staff we encountered were friendly. Breakfast was ok. Seating is minimal, food choices were good. Kudos to the staff who did their best to diffuse an unpleasant guest who had nothing good to say about his stay.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Quality Inn & Suites
Responded Aug 18, 2022
Hi Caronc , Thank you for your compliments to our staff, hospitality and breakfast layout. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We appreciate your loyalty and look forward to your future visits!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JTSUE wrote a review Jul 2022
Joshua Tree, California30 contributions19 helpful votes
+1
When we arrived the lobby and hallways smelled like a smokers convention was going on. This hotel is a 2 story walk up. When we turned down the beds we noticed that there was spray tan and what looked like lube and blood on the sheets. My daughter called down for 2 full sets of new sheets. It was later that we noticed a greasy head print on the headboard, a hand print on the picture on the wall and dust all over the room. In the morning I told the desk clerk that they should talk to the housekeeping staff because they aren't doing a very good job cleaning the rooms. Breakfast was good and it was quiet, but if smoke smell bothers you, you should probably stay at a different hotel.
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Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Quality Inn & Suites
Responded Jul 29, 2022
Hi JTSUE , Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We do apologize for the discomfort you experienced with our sheets and we assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. Thank you so much for your compliments to our breakfast options and we are addressing our policies to prevent the housekeeping issues that you experienced from occurring in the future. Please keep us in mind for your next stay in the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Larry S wrote a review Mar 2022
13 contributions2 helpful votes
This is another Quality Inn with internet problems, at least when we were there. The wifi was almost unusable. The staff tried to help but it looks like the problem is at a higher level in the Choice Hotel organization. That is where the responsibility lies. It was also our bad luck to be given a room in the middle of some kind of teenage field trip with noisy kids everywhere. Those problems made our stay unpleasant but otherwise the location is decent.
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Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Quality Inn & Suites
Responded Jul 26, 2022
Hi Qplarrys , Thank you for taking the time to share your feedback. We do apologize we had an internet outage during your visit, and for any inconvenience this caused you. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AngelaHansen84116 wrote a review Nov 2021
Salt Lake City, Utah738 contributions72 helpful votes
+1
Let's face it people, Choice Hotel brands can be a hit and a miss. I stayed at the Rodeway in Council Bluffs for 4 days then had to drive down to Des Moines for another 5 days. WOW, the difference, and Council Bluffs was 5 bucks more a night! Getting here, after such a miserable stay in the Bluffs I wasn't expecting much, boy was I thrilled when I got here and checked in. Mike, the evening clerk was such a pleasant, welcoming member of their staff, he was indeed a pleasure to deal with. Greeted me at a Platinum member and assured me I would be getting my extra points for this stay. This hotel is located on a main strip, close to the freeways, and MANY stores including Target, Hyvees, a myriad of restaurants and fast food chains and Starbucks. During the warmer months you could walk to plenty of them. Although my smoker's room was located around the back of the building I always felt safe, an important plus for a single female traveler. The parking lot was well lit, and plenty of cameras about inside and out. My room location was closest to the freeway but I NEVER heard any traffic. The room was well appointed, and almost what I have come to expect from a Marriot, only a bit older. The bedding was clean, bright and fresh. Five pillows of varying degrees of firmness. were included in the full size king bed. There was plenty of lighting, electrical and usb plugs, having 2 cell phones, a lap top, and a couple of other electronics this is very important to me. Of course they included a hair dryer, single cup coffee maker, iron board and iron along with plenty of cedar hangers, a mini fridge, microwave, full length mirror and flat screen television, that swiveled so you could see from any angle of the room with plenty of channels. These are the must haves for someone like me that spends 200+ nights a year in a hotel. Housekeeping was available every day, but I didn't need them. Upon arrival there were plenty of towels to keep me for the 5 nights, and I simply put the trash out by the door every day and it was emptied with a fresh bag inserted. (remember to tip your housekeepers folks). There was also the traditional bar soap, shampoos, and coffee and replenished as needed. The water pressure was magnificent, with a shower head with varying styles of out put. Never had to worry about taking a cold shower, if anything the water could at times get too hot. Oh, a fully functioning indoor pool as well as hot breakfast provided DAILY, during a time when hotels are trying to use Covid as an excuse not to provide those things was a great plus for this traveler. Although I only went to the breakfast once I found it to be the traditional eggs, sausage, toasts, bagels, yogurts, etc. along with 5 different types of juices. (You have to try the peach, it's yummy) and the breakfast area clean, continually stocked and well kept. So of course any property is going to have draw backs, but it was hard to find any with this one. If I had to find them it would be that the coffee maker in the room is just the single cup style and the long walk from the 2nd floor, back of building to the front lobby/breakfast area. Yep, seriously, THAT'S it! Even being in a smoker's room I would expect dingy walls or dirty windows, but not here. The hallways always smelled fresh, even given that it was the 'smoker's wing. So I say stay here with confidence that you will be treated very well, not be disappointed in your treatment and can STILL enjoy a swim and a hot breakfast!
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Date of stay: November 2021
Rooms
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Quality Inn & Suites
Responded Jul 26, 2022
Hi Angela , Thank you so much for your feedback and kind words regarding the five-star service and accommodations that you received during your most recent stay with us! It means a lot to hear from guests who are satisfied with all of our services and amenities. Once again, thank you for your recommendation and we look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$66 - $88 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality hotel des moines, quality inn and suites, quality inn des moines, des moines quality inn
LOCATION
United StatesIowaDes Moines
NUMBER OF ROOMS
112
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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QUALITY INN & SUITES $63 ($̶9̶6̶) - Updated 2024 Prices & Hotel Reviews - Des Moines, Iowa

Frequently Asked Questions about Quality Inn & Suites
Which popular attractions are close to Quality Inn & Suites?
Nearby attractions include Ray Schleihs Park (0.7 miles).
What are some of the property amenities at Quality Inn & Suites?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Quality Inn & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Quality Inn & Suites?
Guests can enjoy free breakfast during their stay.
Is parking available at Quality Inn & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Quality Inn & Suites?
Conveniently located restaurants include Bennigans On Merle Hay, Pagliai's Pizza - Johnston, and Bandit Burrito.
Are there opportunities to exercise at Quality Inn & Suites?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Quality Inn & Suites offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to Quality Inn & Suites?
Many travelers enjoy visiting Living History Farms (4.6 miles) and Val Air Ballroom (4.6 miles).
Is Quality Inn & Suites accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.