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Des Moines Marriott Downtown

Expedia.com$191*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Des Moines Marriott Downtown
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421 Reviews from our TripAdvisor Community

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Showing 415: English reviews
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Fort Dodge, Iowa
Reviewed 1 week ago via mobile

This was one of the best mother's day!!! Morgan the front desk supervisor was so friendly. He is simply the best in customer service!!! He is extremely personable, friendly, and professional. My children loved him , by the end of the stay thet wanted him to come home with us. Ashley at front was also sweet. Thanks to Lynsie for...

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Helpful?
Thank passport30
Waterloo, Iowa
Reviewed 2 weeks ago via mobile

Everything about the stay, booking the stay, customer service, and follow up was all amazing. I have never had a stay where I would recommend the hotel to everyone but this one did it. I booked 2 hotels and they made sure I got all my needs met, a downtown view, connecting rooms, and on high floors. the staff were...

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Helpful?
Thank Lee C
McKinney, Texas
Reviewed 2 weeks ago via mobile

The lounge and exercise room are nice. Exercise room is very nice and has several machine as well as free weights. I had a corner king room and it was huge and very quite. Very comfortable bed and extremely clean.

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Helpful?
Thank JoshuaExpeditions
Reviewed 3 weeks ago via mobile

I have relatives that live in Iowa so we come and visit a few times a year. For the most part our Marriott stays have been great, but this stay when we walked in, The bellman were working at the valet stand inside and talking amongst themselves not client focused even when guests were arriving. It was a raining day...

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Helpful?
Thank Charlotte C
cmroutson, Executive Assistant at Des Moines Marriott Downtown, responded to this review

Thank you for taking the time to provide feedback regarding your recent experience at the Des Moines Marriott Downtown with fellow travelers. Your comments regarding the lack of focus by our valet parking staff and bellmen are important to us and will be shared with key members of our management team to insure follow-up occurs. We sincerely hope this will...

Hartford, Connecticut
Reviewed 3 weeks ago via mobile

I am a Marriott Platinum member so I have seen a few hotels. This one has a decent lobby and bar area but the hotel interior design is very dated. From the hallways to the rooms everything is clean but reminds me of the 80's/90's it definitely needs a face lift. Aside from that the location is great and the...

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Helpful?
Thank Kwldtrvlr
cmroutson, Executive Assistant at Des Moines Marriott Downtown, responded to this review

Thank you for your Marriott loyalty and sharing your feedback with fellow travelers. We will be undergoing a guest room and bathroom renovation scheduled to begin late this year, followed in 2018 by a lobby renovation as well. We look forward to sharing this transformation with you and other guests.

Global
Reviewed 3 weeks ago via mobile

Clean. Good location overall. Parking is too expensive for a Midwest city but free lots around the hotel. No free breakfast. A bit expensive but not outrageous. Starbucks inside is nice. Pool is good for kids.

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Helpful?
Thank xamers
cmroutson, Executive Assistant at Des Moines Marriott Downtown, responded to this review

Thank you for sharing your feedback regarding your recent experience at the Des Moines Marriott Downtown. As a downtown hotel in the heart of the city, parking can be limited during the work week. A parking garage is being constructed to the north of the Marriott which is scheduled to be done in 2018. There is free parking on downtown...

Reviewed April 15, 2017 via mobile

I normally avoid random reviews on social media but felt compelled. The hotel is nice it could use a little updating (we had a few issues with water pressure and cold showers), but it is centrally located making it possible to avoid renting a car plus the shuttle system offered by the hotel is extremely convenient. My partner and I...

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Helpful?
Thank Eric K
Management response:

Thank you so much for sharing your recent experience at the Des Moines Marriott Downtown. First of all, we are planning a guestroom renovation which is set to begin late this year. It is heartwarming to say the least to know the impact our staff had on your overall experience under such difficult circumstances. Our Marriott 'Spirit to Serve' couldn't...

Reviewed April 14, 2017

First time to Des Moines and overall I was very happy with my stay at this property! Kimerlyn at the front desk seemed new but was the most attentive and very helpful! The hotel is very clean and kept up well, I'm not sure when their last renovation was but I was impressed. I was in room 2705 which was...

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Helpful?
Thank Joey B
Management response:

We appreciate your taking the time to share your feedback with fellow travelers. We pride ourselves in taking care of our hotel and are in the planning stages of a guest room renovation set to begin late this year. Thank you for letting us know of the great service received from Anthony, as he truly embodies the Marriott 'Spirit to...

los angeles
Reviewed April 13, 2017 via mobile

Stayed overnight for a meeting across the street. Room was clean but outdated. White ceramic tile bathtub/shower combo. No makeup mirror or other women-friendly amenities such as q-tips or cosmetic pads. Biggest peeve was the lack of a decent restaurant. The bar on the lobby level serves food but it is primarily a bar. Couldn't even get a cup of...

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Helpful?
Thank hbkim62
Des Moines M, Front Office Manager at Des Moines Marriott Downtown, responded to this review

Dear hbkim62, We are very sorry to hear that you weren't completely satisfied with your recent stay at the Des Moines Marriott Downtown. We take great pride in our product and our service and unfortunately it sounds like we did not meet your expectations. We are extremely excited to be in the process of renovating our guest rooms, with our...

Reviewed April 11, 2017 via mobile

I come here once a year for business and each year this place gets better and better. They know how to take care of large groups of people. The conference I come to usually takes up the whole hotel and I'm sure it's a lot of work to keep everyone happy but they do a great job! I added a...

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Helpful?
Thank Jeff H
Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
City Center Lounge
City Center Lounge
Cuisines: American
Rock River Grill & Tavern
Rock River Grill & Tavern
Cuisines: American, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy a luxury Des Moines hotel ideally located in the downtown business district just four miles from the airport and connected to the Iowa Events Center and Wells Fargo Arena by skywalk, making it one of the most convenient downtown Des Moines hotels. Dine at the delectable on-site Rock River Grill and Tavern, or discover the innovative City Center Lounge for casual downtown libations. Guests can relax in our sparkling pool or coffee shop and stay connected with our business center and free wi-fi in public areas. Highlighted by 25,000 square feet of space, this Des Moines, IA hotel is ideal for conferences, weddings, retreats and events of all sizes. ... more   less 

Additional Information about Des Moines Marriott Downtown

Address: 700 Grand Ave, Des Moines, IA 50309-2785
Location: United States > Iowa > Des Moines
Price Range: $166 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Des Moines Marriott Downtown 3.5*
Number of rooms: 415
Reservation Options:
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Also Known As:
Des Moines Marriott Downtown Hotel Des Moines
Marriott Des Moines
Des Moines Marriott Downtown Iowa
Hotel Style:
#9 Business Hotel in Des Moines
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Questions & Answers

Here's what travelers have asked, with answers from Des Moines Marriott Downtown staff and other travelers.
3 questions
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Questions? Get answers from Des Moines Marriott Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book concierge level room, use the shuttle”
97joeyb, Apr 14, 2017 | Read review
“High floors have better views obviously.”
44debir, Mar 21, 2017 | Read review
“Outside sirens are a concern, walls seem thin.”
812841, Feb 27, 2017 | Read review
“older and dated but clean kind of pricey but good location”
joewA9679YK, Nov 25, 2016 | Read review
“Ask for a room with newer bed and secure mattresses”
cathiemcgregorc, Aug 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$191* /night
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Prices are for 1 room, 2 adults
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