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Embassy Suites by Hilton Hotel Des Moines Downtown

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Embassy Suites by Hilton Hotel Des Moines Downtown
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828 Reviews from our TripAdvisor Community

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Showing 821: English reviews
Des Moines, Iowa
Level Contributor
87 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

The people are awesome. Very accommodating to the business meeting I attended. Super comfortable beds. Very quiet rooms. Tasty breakfast. Note: Parking is a little inconvenient right now because of all of the construction in Des Moines.

Helpful?
Thank Thomas M
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Family suite with 2 bedrooms and pull-out sofa was very adequate for 5 women to share. Enjoyed the happy hour both nights, and the breakfast items in the mornings. Shuttle to Capitol for bus to the fair was a plus as welll as the 5AM shuttle to the airport for one member of the group. Front desk was very attentive,... More 

Helpful?
Thank rommegrot
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear rommegrot - Thank you for staying with us when visiting Des Moines and the Iowa State Fair! I appreciate your business and look forward to your next stay with us. Sincerely, Skip Hammerman General Manager More 

North Liberty, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Absolutely a must if you stay in Des Moines!! Wonderful staff and accommodations! Very comfortable room, excellent evening cocktail reception, the breakfast was VERY good! If you are a Hilton Honors member then be prepared to be given a room upgrade...we had a corner room with a river view!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Claire H
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear Claire H - Thank you for your great review - I am glad you had a great time while staying with us! Sincerely, Skip Hammerman General Manager More 

Iowa City, Iowa
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

The hotel is good, yet their staff is remarkable! I am someone who loves ambiance and the experience. Although I wasn't wowed with the facilities, I was impressed with the staff! Right when you walk in, you're invited in an updated and beautiful front desk/ lobby. As soon as you walk into the open dining area it doesn't pair up.... More 

Helpful?
Thank Colin H
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear cheroux2014 - Thank you so much for the detailed review and recognition of the hospitable and helpful staff! Greatly appreciated. Please come back soon! Sincerely, Skip Hammerman General Manager More 

Anand, India
Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an excellent hotel for business + pleasure. It has nice ambience, quite rooms, excellent food and services worth every penny. Rooms facing river gives nice view. It has indoor swimming pool worth experiencing during summer trip.

Helpful?
Thank HPRathod-TA
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear HPRathod-TA - Thank you very much for the great review! Sincerely, Skip Hammerman General Manager More 

Frisco, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Great location. Helpful front desk staff. Rooms are always clean and functional. Breakfast is always cook to order or buffet. Graciela is aways a great hostess. Big Mike is a great driver and always helpful.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank GREGORY C
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear GREGORY C - Thank you for the fantastic review! Sincerely, Skip Hammerman General Manager More 

Illinois
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our fourth or fifth time at this property - and when we make our plans to visit Iowa again next year - this property will be at the top of our list. The rooms are large, comfortable, fairly quiet. The breakfast saves 30 or 40 bucks each morning when compared to what other hotels charge. The local rides... More 

Helpful?
Thank SharDave
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear SharDave - Thank you for the great review - I am delighted you found our staff great and that you find great value in our fantastic complimentary cooked to order breakfast and large two room suites. Sincerely, Skip Hammerman General Manager More 

Englewood, FL
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

My family and I stayed here for a quick getaway before school started. We are not picky but we're really disappointed that the spa/hot tub that used to be here and is still featured in online photos is gone. We were also put in a handicapped accessible room with a non-functioning pocket door. Enjoyed the games during reception hour.

Helpful?
Thank qtpy1001
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear qtpy1001 - Thank you for your comments. Please accept my apologies for the pocket door not functioning properly. Our new photography is being processed and we should have our website updated soon. I am sorry it has not yet been updated. Sincerely, Skip Hammerman General Manager More 

North Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I am a Hilton Honors Gold member and have stayed in a lot of Hilton properties. Upon arrival we were told that we could valet for $23 a night or park in a free garage six blocks away. I was traveling with someone who was handicapped and asked if they had handicapped parking. I was told valet it or park... More 

Helpful?
Thank Kstats
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear Kstats - Thank you very much for your detailed feedback and review. I will review with the company managing the parking for us your suggestions as may of them very good and quick to implement. I also wanted to thank you for your kind comments regarding the hotel staff and the omelet cook. Sincerely, Skip Hammerman General Manager More 

Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My family stayed the night after a family member had surgery. Nice atmosphere. Customer service was good. Enjoyed a drink from the lounge. Didn't get the opportunity to try the food, but there were many down at breakfast. Room was comfortable, but a little stuffy which may have been because we were on the top floor. Beautiful location. Would stay... More 

Helpful?
Thank Jessica J
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear Jessica - Thank you for staying with us! Sincerely, Skip Hammerman General Manager More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax in the comfort of the spacious two-room suites at the Embassy Suites Des Moines Downtown. Located close to the Iowa State Capitol, explore the trendy shopping and dining opportunities of the Historic East Village. Enjoy complimentary cooked-to-order breakfast and a nightly Manager's Reception. Elegant banquet facilities are available for weddings, business meetings and other special events. ... more   less 

Additional Information about Embassy Suites by Hilton Hotel Des Moines Downtown

Address: 101 E Locust St, Des Moines, IA 50309-1802 (Formerly Embassy Suites Hotel Des Moines-On The River)
Location: United States > Iowa > Des Moines
Price Range: $193 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Des Moines Downtown 3.5*
Number of rooms: 234
Reservation Options:
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Also Known As:
Embassy Suites Des Moines
Des Moines Embassy Suites
Embassy Suites By Hilton Hotel Des Moines Downtown Iowa
Hotel Style:
#2 Romantic Hotel in Des Moines
#3 Family Hotel in Des Moines
#3 Business Hotel in Des Moines
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