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Embassy Suites by Hilton Hotel Des Moines Downtown

Traveler (158)
Room & Suite (68)
Dining (12)
Certificate of Excellence

About

#7 of 50 hotels in Des Moines
Location
Cleanliness
Service
Value
Certificate of Excellence
Relax in the comfort of the spacious two-room suites at the Embassy Suites Des Moines Downtown. Located close to the Iowa State Capitol, explore the trendy shopping and dining opportunities of the Historic East Village. Enjoy complimentary cooked-to-order breakfast and a nightly Manager's Reception. Elegant banquet facilities are available for weddings, business meetings and other special events.
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Property amenities
Pool
Restaurant
Room service
Fitness Center with Gym / Workout Room
Bar/Lounge
Breakfast included
Free High Speed Internet (WiFi)
Airport transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Hotel links
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Special Offer:Price Match Guarantee
Hotel deals
1,222Reviews
10Q+A
100Room tips
Traveler rating
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Popular mentions
I was annoyed about the receipt you sent to me. I called back the number in the E-MAIL. BUT I cannot got the answer of my question and the attitude of the second women was not good. I did not know which phone number I should dial to.
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Review collected in partnership with Embassy Suites Hotels
Hotel's Favorite
Wife and daughter stayed for two nights to attend a horse training clinic. Room was quiet, clean and comfortable. Staff went out of their way to be helpful, from the valet service, to hotel staff; could not have asked for much better. Hotel driver Mike took outstanding care of them while shuttling them to restaurants in the area. This service was especially appreciated because it allowed both of them to enjoy an adult beverage and not worry about a designated driver. Breakfast both days was great, plenty of variety and fresh. Bottom line, outstanding hotel. We will be staying them the next time we are in Des Moines. Thank you
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I would avoid this hotel. As lifetime diamond members we expect more from a Hilton property. The rooms are so dated, the furniture is chipped and dirty, the pillows have zero support and you can feel every single spring on the ultra firm bed. I don’t even want to sit on the couch. They were the highest price hotel but the only hotel with available rooms in downtown. Not sure how we’re supposed to get a good night sleep. We’re moving hotels tomorrow.
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Response from LindseyS1892, Front Office Manager at Embassy Suites by Hilton Hotel Des Moines Downtown
Responded 2 days ago
Thank you so much for taking the time to provide us with your feedback. We are anticipating a renovation sometime next year. I apologize for the issues.
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I have always loved to stay at Embassy Suites hotels! The atriums are always beautiful and who wouldn’t love the glass elevators? However, I have 2 complaints. The rooms desperately need remodeled! And the room was freezing and the heat would not turn on. I do appreciate that I can bring my dogs with me! They loved riding in the elevators!
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Response from LindseyS1892, Front Office Manager at Embassy Suites by Hilton Hotel Des Moines Downtown
Responded 3 days ago
Thank you so much for providing us with your feedback. We are hoping for a remodel sometime next year! I apologize that your room was too cold. We are very happy about being pet friendly and love welcoming all of our furry guests!
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Just stopped in for a night. Room was very clean, and front-desk staff were very helpful. The complimentary happy hour and breakfast were great. Parking garage across the street is reasonable as well. Would greatly recommend.
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PRICE RANGE
$175 - $326 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites des moinesdes moines embassy suites
FORMERLY KNOWN AS
Embassy Suites Hotel Des Moines-On The River
LOCATION
United StatesIowaDes Moines
NUMBER OF ROOMS
234
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