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Embassy Suites by Hilton Hotel Des Moines Downtown

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Embassy Suites by Hilton Hotel Des Moines Downtown
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825 Reviews from our TripAdvisor Community

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Showing 818: English reviews
Iowa City, Iowa
Level Contributor
7 reviews
7 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel is good, yet their staff is remarkable! I am someone who loves ambiance and the experience. Although I wasn't wowed with the facilities, I was impressed with the staff! Right when you walk in, you're invited in an updated and beautiful front desk/ lobby. As soon as you walk into the open dining area it doesn't pair up.... More 

Helpful?
Thank Colin H
Anand, India
Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is an excellent hotel for business + pleasure. It has nice ambience, quite rooms, excellent food and services worth every penny. Rooms facing river gives nice view. It has indoor swimming pool worth experiencing during summer trip.

Helpful?
Thank HPRathod-TA
Frisco, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great location. Helpful front desk staff. Rooms are always clean and functional. Breakfast is always cook to order or buffet. Graciela is aways a great hostess. Big Mike is a great driver and always helpful.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank GREGORY C
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear GREGORY C - Thank you for the fantastic review! Sincerely, Skip Hammerman General Manager More 

Illinois
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was our fourth or fifth time at this property - and when we make our plans to visit Iowa again next year - this property will be at the top of our list. The rooms are large, comfortable, fairly quiet. The breakfast saves 30 or 40 bucks each morning when compared to what other hotels charge. The local rides... More 

Helpful?
Thank SharDave
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear SharDave - Thank you for the great review - I am delighted you found our staff great and that you find great value in our fantastic complimentary cooked to order breakfast and large two room suites. Sincerely, Skip Hammerman General Manager More 

Englewood, FL
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

My family and I stayed here for a quick getaway before school started. We are not picky but we're really disappointed that the spa/hot tub that used to be here and is still featured in online photos is gone. We were also put in a handicapped accessible room with a non-functioning pocket door. Enjoyed the games during reception hour.

Helpful?
Thank qtpy1001
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear qtpy1001 - Thank you for your comments. Please accept my apologies for the pocket door not functioning properly. Our new photography is being processed and we should have our website updated soon. I am sorry it has not yet been updated. Sincerely, Skip Hammerman General Manager More 

North Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I am a Hilton Honors Gold member and have stayed in a lot of Hilton properties. Upon arrival we were told that we could valet for $23 a night or park in a free garage six blocks away. I was traveling with someone who was handicapped and asked if they had handicapped parking. I was told valet it or park... More 

Helpful?
Thank Kstats
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear Kstats - Thank you very much for your detailed feedback and review. I will review with the company managing the parking for us your suggestions as may of them very good and quick to implement. I also wanted to thank you for your kind comments regarding the hotel staff and the omelet cook. Sincerely, Skip Hammerman General Manager More 

Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My family stayed the night after a family member had surgery. Nice atmosphere. Customer service was good. Enjoyed a drink from the lounge. Didn't get the opportunity to try the food, but there were many down at breakfast. Room was comfortable, but a little stuffy which may have been because we were on the top floor. Beautiful location. Would stay... More 

Helpful?
Thank Jessica J
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear Jessica - Thank you for staying with us! Sincerely, Skip Hammerman General Manager More 

Minneapolis, Minnesota
Level Contributor
115 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed one night during the State Fair. We knew in advance that there would be an extra charge for valet parking which was disappointing but understandable due to construction in the former parking lot across the street. The valet were very efficient. Our room was sufficient to meet the needs of 3 women with two double beds and a... More 

Helpful?
Thank digger
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear digger - Thank you for the detailed review. I am glad that the Valet Service provided great service and that they were efficient. It was also great to learn that the shuttle service provided outstanding service with exception of the late pick-up request. I am glad that you also enjoyed the complimentary cooked to order breakfast and I hope... More 

Lexington, Massachusetts, United States
Level Contributor
182 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 1 week ago

I was very impressed - not sure what I was expecting , but the size of the suite was excellent - room was sparkling clean and totally updated. All appliances worked and the staff kept the room perfect every day. The lobby and waterfall was lovely and the breakfast buffet was perfect. Great place for a meeting - reasonable priced... More 

Helpful?
Thank Jimmi13
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear Jimmi13 - Thank you for the great review! I am glad that you enjoyed our clean, spacious suites and that our staff provided you with great service. Sincerely, Skip Hammerman General Manager More 

Cedar Rapids, Iowa
1 review
2 of 5 stars Reviewed 1 week ago

Expensive valet only parking - parked unsecured on the street Evening reception food was only a near empty bowl of potato chips and crumbs Breakfast ended at 10:00a, but was already cleaned and closed by 9:50a

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Timothy W
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear Timothy W- Thank you for your comment. I am sorry that there was a misunderstanding regarding the breakfast times. During the weekdays when you stayed with us, our complimentary cooked to order breakfast is served from 6 am to 9 am and on Saturday and Sunday it is being served from 7 am to 10:30 am. I do hope... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax in the comfort of the spacious two-room suites at the Embassy Suites Des Moines Downtown. Located close to the Iowa State Capitol, explore the trendy shopping and dining opportunities of the Historic East Village. Enjoy complimentary cooked-to-order breakfast and a nightly Manager's Reception. Elegant banquet facilities are available for weddings, business meetings and other special events. ... more   less 

Additional Information about Embassy Suites by Hilton Hotel Des Moines Downtown

Address: 101 E Locust St, Des Moines, IA 50309-1802 (Formerly Embassy Suites Hotel Des Moines-On The River)
Location: United States > Iowa > Des Moines
Price Range: $208 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Des Moines Downtown 3.5*
Number of rooms: 234
Reservation Options:
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Also Known As:
Embassy Suites Des Moines
Des Moines Embassy Suites
Embassy Suites By Hilton Hotel Des Moines Downtown Iowa
Hotel Style:
#2 Romantic Hotel in Des Moines
#3 Business Hotel in Des Moines
#3 Family Hotel in Des Moines
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