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Extend a Suites - Des Moines

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Extend a Suites - Des Moines
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28 Reviews from our TripAdvisor Community

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Showing 28: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 17, 2015

Booked this room last minute on a long road trip. Took forever to find the building because the name on the sign in their parking lot didn't match the name on Hotels.com. The instant we pulled up we noticed the ply wood covering at least one window in every room but we went in anyway. The front desk attendant was... More 

Helpful?
1 Thank Angela G
Buffalo Center, Iowa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 14, 2015 via mobile

Booked through hotels.com, got off work from a hospital at 3am, no one will answer the phone, or is working to check me in. Banged on the door for half hour. Ended up having to leave and find another room. HORRIBLE!!!!!!!

Helpful?
1 Thank Ona K
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 10, 2015 via mobile

Nasty. Cock roaches. No ac and its 93 degrees. And there's no pool. Its hot. They don't fix things. They are rude. I only ustayed a couple of days. I plan on calling the health department and possibly suing for false advertisement.

Helpful?
4 Thank sugarbearmama
Denver, Colorado
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 7, 2015

We were driving to Colorado from PA and planned on stopping over in Des Moines on our first night of the trip. After driving all day, we booked the Extend A Suite hotel through Priceline. When we got off the exit we could not find the hotel as there was no sign out front. We called and the front desk... More 

Helpful?
4 Thank MelB2545
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 30, 2015

After a 24 hour drive and barely getting any sleep driving up from the West Coast we stumbled upon the Extend a Suites, the lady at the desk was very nice and helpful, it was around 12 am. She told me that we needed to look at the room because they did not offer refunds. The first room I looked... More 

Helpful?
3 Thank PokerPro2015
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 14, 2015

when I checked in they were friendly and greeted me at the door with a smile they said if you need anything we're here 24 hours 7 days a week when I got my room is very clean. Cleaning service is very good they're friendly they always stop and smile at you and talk to you

Helpful?
1 Thank koph
Des Moines, Iowa, United States
1 review
5 of 5 stars Reviewed December 1, 2014

I just wanted to take a minute to say Thank You to Sharon and the staff here at Extend a Suites. So ive been staying here for around a month with my husband and our 7 yr old son. And holidays are ruff for our family, my father in law passed thanksgiving last year, and my parents passed 6 yrs... More 

Helpful?
Thank Lindsey L
Peoria, Illinois
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed May 22, 2014

When I arrived at the hotel, there was no soap in the room and a dead bug on the floor. The television was even on. It would seem that the room was not cleaned from the last guest. I arrived late and just went to sleep. The next day I could not shower. The bathtub filled with water, never drained,... More 

Helpful?
9 Thank Robert M
eas-JS, Owner at Extend a Suites - Des Moines, responded to this review

I would like to apologize for the experience you had at our Des Moines extend a suites location. We have completely new management due to several instances with the person that was running this hotel. We appreciate your feedback and we are striving to have the right people in place to make sure these instances do not happen in the... More 

Des Moines, Iowa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 4, 2014

I just have to say that the reviews that have been left are not all accurate. The manager Melinda has been on the phones to make this hotel a very nice living area. I am a mother of 3 boys and have been living here for almost two months now. The housekeepers have a schedule and my room is cleaned... More 

Helpful?
2 Thank Mamaboys3
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 9, 2014 via mobile

DIRTY!they Never vacuum halls/ stairs. I seen a used condom, bloody kotex , and a big butcher knife along with other trash in parking lot. Walked in the bathroom to see cock roach on my kids toothbrush. .. and there is many more roaches here too. Sick!!!

Helpful?
4 Thank Leslie G
eas-JS, Owner at Extend a Suites - Des Moines, responded to this review

Thank you for choosing extend a suites and we would like to apologize for any inconvenience you may have had on your visit with us. We have taken action on your feedback and we hope to fix these issues very quickly. If you would like to discuss this in detail please contact me at info@extendasuites.com More 

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Amenities

Highlights
  • Pool
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Family Rooms
Services
  • Free Parking
Official Description (provided by the hotel)
Welcome to the Bavarian Inn, Des Moines, Iowa, the affordably priced, friendly, full service hotel.  Check out our Bavarian Inn Restaurant.  Have fun at our Red Baron Lounge.  The Bavarian Inn caters and has several meeting facilities for you to plan your next group event with accommodations for groups up to 150 people.  The Bavarian Inn features an exercise room, indoor pool and hot tub, consistently clean rooms, friendly staff, cable TV, 24 hour complimentary coffee, morning pastries, and special rates for extended stays.  Located on NE 14th St., 3 blocks north of I 80 & I 35 (Exit 136) on the North side of Des Moines with easy access to all parts of the metro area. ... more   less 

Additional Information about Extend a Suites - Des Moines

Address: 5220 Northeast 14th Street, Des Moines, IA 50313 (Formerly Bavarian Inn - Des Moines)
Location: United States > Iowa > Des Moines
Price Range: $61 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extend a Suites - Des Moines 2*
Number of rooms: 104
Reservation Options:
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Also Known As:
Bavarian Hotel Des Moines
Extend a Suites - Des Moines Iowa
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