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Residence Inn Des Moines Downtown

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Residence Inn Des Moines Downtown
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152 Reviews from our TripAdvisor Community

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Showing 151: English reviews
San Francisco, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had a 2 day business trip to downtown Des Moines and the Residence Inn was a treat. Monday night there is a complimentary Taco Bar. I ate my tasty tacos by the outdoor fire pit near the putting green. The indoor pool was nice too. Very good breakfast buffet. The staff and the property are so much nicer than... More 

Helpful?
Thank BradLSF
Jonathan B, General Manager at Residence Inn Des Moines Downtown, responded to this review

Dear Brad, Thank you for taking time out of your day to share your comments and review. We are so pleased that you enjoyed the hotel and our teams hospitality. We very much so enjoyed having you as our guest and look forward to seeing you again in the near future. Thanks, Jonathan More 

Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Me And the ole lady saddled up for a ride to a city with our boy to catch us a ball game @ the sec Taylor stadium. This here accommodation was great. Really close to the ball diamond and lots of watering holes. Our room was really nice and the hot breakfast was hot.

Helpful?
Thank johnnysilverado
Jonathan B, General Manager at Residence Inn Des Moines Downtown, responded to this review

Dear Johnnysilverado, Thank you so much for your recent survey and stay with us. We are so pleased to hear that you enjoyed the room, location and breakfast. We work hard to provide a great overall experience. Thanks again for your stay. Thanks, Jonathan More 

Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Great place clean. Breakfast was good. The staff was excellent giving many referrals for restaurants, transportation and things to do n see. Studio suite was great modern clean comfortable. Definitely would stay again. My kids gave it a 10 also with 👍.

Helpful?
Thank Corinne C
Jonathan B, General Manager at Residence Inn Des Moines Downtown, responded to this review

Dear Corinne C, Thank you so much for taking time out of your day to share your experience with the team. We are so happy that you have a five star stay with us. I will ensure I share your comments with the team. We look forward to seeing you again in the near future. Thanks, Jonathan More 

Chicago/Colorado
Level Contributor
60 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had a two week job in Des Moines and knew that I wanted to stay downtown. I stayed at the Savery my last visit, but it's undergoing a rehab, so I looked around. I was quite happy with the Residence Inn, and am surprised by the negative reviews. As regards the parking, the garage is extremely convenient despite other... More 

Helpful?
Thank bowsermania
Jonathan B, General Manager at Residence Inn Des Moines Downtown, responded to this review

Dear BowserMania, Thank you so much for your recent review and providing us with very specific feedback. We appreciated having you stay with us for the two weeks and are so pleased to hear about your experience. We look forward to seeing you again in the near future. Thanks again for your business and loyalty. Thanks, Jonathan More 

Rocklin, California
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 1, 2016

This is not a bad hotel, but there is a parking garage on the other side of the block and it is shared with another hotel. Not very convenient. Also it is a long haul with your bags and all in all, there must be better places to stay.

Helpful?
Thank Robert95765
Jonathan B, General Manager at Residence Inn Des Moines Downtown, responded to this review

Dear Robert, Thank you so much for your recent stay and comments. We apologize the parking was not convenient for you. We thank you for your business and hope you will give the hotel another chance. Thanks, Jonathan More 

Des Moines, Iowa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 18, 2016

Booked the hotel for one night and felt we over-paid based on the condition of the hotel. There was blood on the pull out mattress on the sofa, and the shower was covered with mold, and the bedding smelled unclean/used. There is absolutely no street parking available and the hotel charges an additional $15/day to park in the ramp! For... More 

Helpful?
Thank Chrissy W
Jonathan B, General Manager at Residence Inn Des Moines Downtown, responded to this review

Dear Chrissy, Thank you for taking the time out of your day to share your experience. We will indeed pass your comment's along to the fellow team members. We apologize for your recent stay. As you can see our previous comment's have showed this is an isolated incident. Thanks, Jonathan More 

phoenix
Level Contributor
529 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
2 of 5 stars Reviewed July 13, 2016

Nice hotel; newer property in downtown des moines by the river. Great staff, room, amenities, etc. However, the hotel is literally facing a freight train tracks where in the wee hours of the morning; daily, you will be awaken from a deep sleep with the train horn. Unfortunately, I will not be back here.

Helpful?
Thank chicago90Phoenix
Jonathan B, General Manager at Residence Inn Des Moines Downtown, responded to this review

Dear Chicago90Phoenix, Thank you for taking time to share your comment's regarding your most recent stay. We apologize for the noise of the train and disturbing your sleep. Should you decide to stay again, we will make our best effort to put you on the non train side. Thanks, Jonathan More 

Texas
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 27, 2016

Very good room and very close to the activities and restaurants downtown, Great room and great amenities such as a full refrigerator, kitchen, internet, etc. The only two issues I had with the room was that the remote for the shades did not work and I had to have them come shut them and there is a train track very... More 

Helpful?
Thank annetta-travels
Jonathan B, General Manager at Residence Inn Des Moines Downtown, responded to this review

Dear Annetta-Travels, Thank you for taking the time out of your day to share your experience. We are glad that you enjoyed the room and our location. We will share your comments with the team and apologize for the construction. Thanks, Jonathan More 

Kansas City, Missouri
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed June 22, 2016

Stayed in two bedroom suite~very average. One bedroom had a BO smell that did not go away. Second night moved to another two bedroom suite and there was no coffee maker. (One was promptly delivered when requested.) They took twenty dollars off for the BO smell. Sheets seemed clean, albeit worn, put a towel down on the sofa before sitting... More 

Helpful?
Thank Shelley E
Jonathan B, General Manager at Residence Inn Des Moines Downtown, responded to this review

Dear Shelley E, Thank you so much for taking time out of your day to share your recent experience with us. We are sorry that you felt one of the room's had an odor in it. Furthermore, we apologize for the second room not having a coffee maker. We have share your comment's with the Housekeeping department. We hope you... More 

Cedar Rapids
1 review
3 of 5 stars Reviewed June 19, 2016 via mobile

My husband & I stayed in a very nice two bedroom suite with my son & daughter in law while visiting Des Moines. As I was changing my clothes in the morning the door to the suite opened without warning. Luckily we were using the security latch so the intruder couldn't open the door more than a few inches. I... More 

Helpful?
Thank J R
Jonathan B, General Manager at Residence Inn Des Moines Downtown, responded to this review

Dear JR, Thank you for taking the time to complete the TripAdvisor Survey in regards to your recent stay at the Residence Inn Des Moines Downtown. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the unique issue... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Free Breakfast
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The NEW Residence Inn by Marriott, the only all- suite, extended stay hotel in downtown Des Moines sits on the scenic river, close to Principal Park, Court Avenue Entertainment District, Science Center of Iowa and the Iowa Events Center. We have spacious studio, one-bedroom and two-bedroom suites, all with a living area and a fully equipped kitchen. Enjoy your stay! ... more   less 

Additional Information about Residence Inn Des Moines Downtown

Address: 100 SW Water St, Des Moines, IA 50309-4703
Location: United States > Iowa > Des Moines
Price Range: $201 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Des Moines Downtown 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Residence Inn Des Moines Downtown Iowa
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