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Traveler (19)
Room & Suite (13)
Dining (2)

About

Location
Cleanliness
Service
Value
Property amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Breakfast Available
Business Center with Internet Access
Hot Tub
Indoor pool
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Good to know
HOTEL STYLE
Budget
Mid-range
HOTEL CLASS
113Reviews
33Photos
2Q+A
25Room tips
Traveler rating
  • 24
  • 31
  • 22
  • 20
  • 16
Time of year
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Popular mentions
+1
The staff was friendly and they were busy upon check in. She got people through fast and we made our meeting on time. Upon leaving for the night we told the front desk that the door was coming off the hinge and needed to be fixed. The other guests were knocking loudly on their
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Response from Nerissa M, Guest Relations Manager at Quality Inn
Responded Jan 14, 2019
katebackstrom, Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. This is certainly distressing to hear and we want you to know that we are addressing the issue as guest service and satisfaction are our top priorities. I apologize for this inconveniences and your feedback are certainly going to be taken into consideration as we are always seeking ways to improve upon the guest experience
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GPS couldn’t find it, kinda hard to get to it, but close to 80 for sure. I do t think for the price that “quality” would be a good name for it. It needs some updating and opening up; crowded lobby, breakfast room and hallways. Gentleman at the desk was friendly, but it did take
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Response from Nerissa M, Guest Relations Manager at Quality Inn
Responded Aug 8, 2018
Nita L, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. I regret to hear that you weren't thoroughly impressed with our breakfast area, A/C though it is good to hear that you found the majority of your experience to be satisfactory.We are also forever working to improve upon the guest experience and I hope you will remember our attributes and return to see how we have improved to impress you even more.
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Friendly staff and office, but the facility wasn't as clean as it needs to be. Apparently they allow dogs as our room had dog hair all over the carpet. The whole place needs a quick facelift, especially the bathroom in our room. The breakfast was good.
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Response from Nerissa M, Guest Relations Manager at Quality Inn
Responded Jul 16, 2018
HonestTee2, Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We are working to take care of all of the issues that you addressed and we thank you for taking the time to share your experience.
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I wanted to like this hotel... the hotel manager was nice and sympathetic when she saw our room... and there was no other room available to switch us to. The hotel in whole was very rough. Look like it hadn't been cleaned in a week. -Razor blade in the stairway. -Hair all over
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Response from Nerissa M, Guest Relations Manager at Quality Inn
Responded Jul 16, 2018
Nathan J, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. Know that your voice is important to us and that we are addressing the issues that you indicated in an effort to improve upon the guest experience at our hotel. I am sorry that your room was not properly and thoroughly cleaned and maintained according to the high standards of our maintenance and housekeeping staff. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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Bout all I can say good is the staff was friendly, room was kinda grimy, parking was non existent. Rate was too high for what we got. Won’t be needing to come thru here again, but would look elsewhere if we did.
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Response from Nerissa M, Guest Relations Manager at Quality Inn
Responded Jul 1, 2018
U7345IZchristopherb, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. It is truly our goal to impress each guest with our service, hospitality, and continuing improvements to our rooms, parking, and policies. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.
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Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event Rooms
room 308
Bathroom Light room 308
Hole in Bathroom door
room 306
Faulty Door Latch Room 306
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123
I'd give them or corporate a call. I have no idea.
0 votes
We are 8.9 miles away from Drake Sabrina Curtis General Manager
0 votes
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"Nick at the front desk was the best!"
"try first floor but still must go up a ramp"
"a bit pricey, but very clean and friendly. Good breakfast."
"The rooms that face I-80 can be a bit noisy."
"Rooms facing the I-80 Interstate a bit noisy with traffic. But the hotel is right off the freeway. To be expected."
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12345
PRICE RANGE
$66 - $119 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort hotel des moinesred roof inn des moinesdes moines red roof inn
FORMERLY KNOWN AS
Comfort Inn
LOCATION
United StatesIowaDes Moines
NUMBER OF ROOMS
50
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