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Traveler (19)
Room & Suite (13)
Dining (2)
Overview
4950 NE 14th St, Des Moines, IA 50313-2033 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2.5 Star accommodation
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Rooms
Feb 3Feb 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (113)
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1 - 5 of 112 reviews
Reviewed 1 week ago via mobile

The staff was friendly and they were busy upon check in. She got people through fast and we made our meeting on time. Upon leaving for the night we told the front desk that the door was coming off the hinge and needed to be...More

Date of stay: January 2019
1  Thank katebackstrom
Response from Nerissa M, Guest Relations Manager at Quality InnResponded 1 week ago

katebackstrom, Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. This is certainly distressing to hear and we want you to know that we are addressing the issue as guest service and satisfaction are our...More

Reviewed August 1, 2018 via mobile

GPS couldn’t find it, kinda hard to get to it, but close to 80 for sure. I do t think for the price that “quality” would be a good name for it. It needs some updating and opening up; crowded lobby, breakfast room and hallways....More

Date of stay: August 2018
Thank 698nital
Response from Nerissa M, Guest Relations Manager at Quality InnResponded August 8, 2018

Nita L, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. I regret to hear that you weren't thoroughly impressed with our breakfast area, A/C though it is good to...More

Reviewed July 15, 2018

Friendly staff and office, but the facility wasn't as clean as it needs to be. Apparently they allow dogs as our room had dog hair all over the carpet. The whole place needs a quick facelift, especially the bathroom in our room. The breakfast was...More

Date of stay: July 2018
1  Thank HonestTee2
Response from Nerissa M, Guest Relations Manager at Quality InnResponded July 16, 2018

HonestTee2, Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and...More

Reviewed July 15, 2018 via mobile

I wanted to like this hotel... the hotel manager was nice and sympathetic when she saw our room... and there was no other room available to switch us to. The hotel in whole was very rough. Look like it hadn't been cleaned in a week....More

Date of stay: July 2018
2  Thank njarvis15
Response from Nerissa M, Guest Relations Manager at Quality InnResponded July 16, 2018

Nathan J, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. Know that your voice is important to us and that we are addressing the issues that you indicated in an effort to improve upon the guest...More

Reviewed June 30, 2018 via mobile

Bout all I can say good is the staff was friendly, room was kinda grimy, parking was non existent. Rate was too high for what we got. Won’t be needing to come thru here again, but would look elsewhere if we did.More

Date of stay: June 2018
1  Thank U7345IZchristopherb
Response from Nerissa M, Guest Relations Manager at Quality InnResponded July 1, 2018

U7345IZchristopherb, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. It is truly our goal to impress each guest with our service, hospitality, and continuing improvements to our rooms, parking,...More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Air Conditioning
Breakfast Available
Business Center with Internet Access
Hot Tub
Indoor pool
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
50
Price range
$61 - $105 (Based on Average Rates for a Standard Room)
Formerly known as
Comfort Inn
Also Known As
Comfort Hotel Des Moines
,
Red Roof Inn Des Moines
,
Des Moines Red Roof Inn
,
Quality Inn Des Moines, Iowa
Location
United States > Iowa > Des Moines
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
50
Price range
$61 - $105 (Based on Average Rates for a Standard Room)
Formerly known as
Comfort Inn
Also Known As
Comfort Hotel Des Moines
,
Red Roof Inn Des Moines
,
Des Moines Red Roof Inn
,
Quality Inn Des Moines, Iowa
Location
United States > Iowa > Des Moines
Photos
Traveler (19)
Room & Suite (13)
Dining (2)
Pool & Beach (1)
Business Center & Event Rooms (1)
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Questions & Answers
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Nate L
December 25, 2016|
Answer
Response from 2again | Reviewed this property |
I'd give them or corporate a call. I have no idea.
0
Votes
drachung
April 18, 2016|
AnswerShow all 2 answers
Response from Dannyks | Property representative |
We are 8.9 miles away from Drake Sabrina Curtis General Manager
0
Votes
Room Tips
"Nick at the front desk was the best!"
131sherryg
Mar 31, 2016
Read review
"try first floor but still must go up a ramp"
PhilG388
Nov 18, 2015
Read review
"a bit pricey, but very clean and friendly. Good breakfast."
MelissaIowa
Sep 22, 2015
Read review
"The rooms that face I-80 can be a bit noisy."
sherryg7755
Aug 27, 2015
Read review
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