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Hyatt Place Des Moines Downtown

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Hyatt Place Des Moines Downtown
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591 Reviews from our TripAdvisor Community

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Showing 585: English reviews
Detroit, United States
Reviewed 2 days ago NEW

During my first visit to Des Moines, I was treated like I was a local (in the best possible connotation). The shuttle drivers that greeted me at the airport were conversational, friendly, and happy to point out areas of interest (which I loved). The guest services staff was just as inviting and ensured I had all I needed during my...

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Thank staceybQ4986NQ
Reviewed 5 days ago NEW

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Thank Sandy H
Reviewed 1 week ago NEW

The room exceeded our expectations. The bed was super comfortable. The use of the space was impressive. The TV and all the AV options were presented so you could hook up any device to the TV easily without having to find connections in the back. The bathroom was room and made it easy for 2 people to get ready without...

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Thank Ramonabeth
Brookings, South Dakota
Reviewed 1 week ago via mobile

Was in town for a conference. Ended up getting charged twice the negotiated rate. Tried to discuss, no one was helpful and kept passing the buck. When I spoke to sales manager on phone at the front desk and requested to speak to the hotel manager, I was hung up on. Overall the hotel seemed clean, but nothing special. Definitely...

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1Thank jonH34
Omaha, Nebraska
Reviewed 1 week ago

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Thank Oceanlover1964
Andy H, Guest Service Manager at Hyatt Place Des Moines Downtown, responded to this review

Memphis, United States
Reviewed 1 week ago

Good stay overall, centrally located with a lot of restaurants within walking distance. Pay for parking is $18. Misunderstanding on the rate by $2, but management was unwilling to work with me to clear up the misunderstanding, so ensure you have your rate in writing before booking.

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Thank 51jeffreya
Andy H, Guest Service Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for taking the time to share your feedback with us, I sincerely appreciate it. I apologize for the misunderstanding on the rate, I believe it was a miscommunicate on our part here at the property. I hope you will give us a chance to serve you again and we do hope to see you again in the future.

Reviewed 2 weeks ago via mobile

My husband and I stayed for short getaway. Amazing staff, the mgr was thorough and more then helpful on suggesting places to eat and shuttle services. Spacious rooms with tall ceilings. Delicious breakfast, loved the set up. Would definitely come back again!

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Thank Brandie U
Andy H, Guest Service Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for taking the time to share your experience with us, I sincerely appreciate the feedback. I am glad our staff were able to assist you with suggesting local restaurants and our complimentary shuttle service. We look forward to seeing you again in the future!

Scottsdale, Arizona
Reviewed 2 weeks ago

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Thank D R
Andy H, Guest Service Manager at Hyatt Place Des Moines Downtown, responded to this review

Sioux Falls, South Dakota
Reviewed 2 weeks ago

Our stay here was absolutely wonderful. The staff was very friendly, the rooms were clean and spacious, and the little area out front where you can grab food was delicious. We would definitely stay here again.

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Thank alyssab171
Andy H, Guest Service Manager at Hyatt Place Des Moines Downtown, responded to this review

I appreciate you taking the time to share your experience with us, I am grateful for the feedback you have given. I am delighted to hear that you would stay with us again! We all look forward to seeing you the next time you are in the Downtown Des Moines area.

A TripAdvisor Member
1 review
Reviewed 3 weeks ago

Staff was very friendly and helpful. Excellent rooms, bed was very comfortable. Terrific and friendlt drivers of free shuttle. Shuttle service was very helpful. They accommodated me even after I checked out on same day.

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Andy H, Guest Service Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for sharing your experience at our property, I am sincerely grateful for the feedback you have given. I'm delighted to hear how helpful our shuttle staff were along with the rest of our teams members here. We look forward to seeing you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Business Center with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities

Additional Information about Hyatt Place Des Moines Downtown

Address: 418 6th Ave, Des Moines, IA 50309-2407
Location: United States > Iowa > Des Moines
Price Range: $157 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Des Moines Downtown 3*
Number of rooms: 93
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, Hyatt Hotels Corporation and Priceline so you can book your Hyatt Place Des Moines Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Des Moines Downtown Hotel Des Moines
Hyatt Place Des Moines Downtown Iowa
Hotel Style:
#1 Business Hotel in Des Moines
#2 Family Hotel in Des Moines
#5 Romantic Hotel in Des Moines
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Place Des Moines Downtown staff and other travelers.
6 questions
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Questions? Get answers from Hyatt Place Des Moines Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Great place to explore downtown on foot. Direct access to the skywalk system.”
  • Sweet setup to connect devices to in room TV
 of 5 bubbles Ramonabeth, 1 week ago | Read review
“Corner rooms are the best here.”
 of 5 bubbles rondrejkajr, Nov 1, 2016 | Read review
“Away from ice machine will be quieter. View is better on higher floors but costs more for that.”
 of 5 bubbles MACVirginia, Oct 21, 2016 | Read review
“I found that the extra $10 for a corner suite was well worth it.”
 of 5 bubbles 425345345, Oct 20, 2016 | Read review
“Request Room 520 for space and natural light.”
 of 5 bubbles BossRino, Sep 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question