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Comfort Suites

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103 Reviews from our TripAdvisor Community

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Showing 102: English reviews
Kearney, Nebraska
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

In town for soccer tournament. Sign on door to pool area said "hot tub closed". Sign later in afternoon said pool closed 5:30 - 8:00. The pool normally closes at 9:00. Food for breakfast which was supposed to be hot was luke-warm. Heard a person Saturday afternoon come to the front desk stating his wife had become very ill and... More 

Helpful?
Thank Dave S
Kansas City, Kansas
Level Contributor
74 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

3/5 stars is average for TA, so this is an average hotel for this range. There was nothing to complain about, other than a fairly foul smell throughout most of the hotel, from the lobby to the room. I appreciate having eggs and sausage on the buffet, but I can't say it was the most tasty I've ever had. The... More 

Helpful?
Thank Richard S
Fargo
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

The room was clean, comfy and quiet. The lobby was clean, The staff (especially Deb) was super nice and friendly. Good breakfast. The pool and hot tub was run down. The hot tub had a swampy water smell. There was hair in the deck drains. Nothing in walking distance but everything within easy driving distance.

Helpful?
Thank Angela L
Prairie Village, Kansas
Level Contributor
94 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

For the price you pay, the rooms are actually decent. The beds were comfortable and clean and the linens were nice. Breakfast was just like all of the other chains with the hot breakfast (this place even had donuts!). If you are expecting the Marriott, then you should go to the Marriott and pay those prices. If you are looking... More 

Helpful?
Thank DTJB8000
Kansas City, Kansas
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

First off. I use the rating system as it is designed. If a hotel is normal, I give it three stars (average). It has to be exceptional to get five stars. This Comfort Suites lost a start due to the internet. I travel for business, and the internet is a huge factor. When I called to the front desk at... More 

Helpful?
Thank JohnIR
Viking
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Best sleep I have had in a motel in a long time l- each bed had 4 pillows, everything was clean & fresh in the room. The exterior looked like it could use some updating fridge & microwave in the room as well as a coffee pot, soap shampoo & conditioner provided

Helpful?
Thank Julie F
Berea, Kentucky
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel. The stafff was extremely friendly even though we got there very late. Our room was ok. The air conditioner was broken but worked. We had a 2 Queen size suite room and the one bed was up against the air conditioner so it did not cool off the room as much as we wanted. Breakfast was nice even... More 

Helpful?
Thank Linda Preston B
Saint Louis, Missouri
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First thing was a delay at check in. The desk attendant was involved in a long conversation with someone who wanted to cancel their reservation after the cancellation deadline without being charged for the room. She kept trying to explain the 4PM policy to the customer who couldn't seem to understand that the attendant couldn't waive the charge. She gave... More 

Helpful?
Thank ed-stlouis
Saint Paul, Minnesota
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 7, 2016 via mobile

The front desk staff were very nice and helpful when we checked in. The room we were given smelled intensely of cigarettes, so we had to go back for another. The next room was better, and seemed to be very clean, but the windows were hazy from the difference in temperature and humidity inside to out, and poor quality windows.... More 

Helpful?
Thank canoomutt
ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to give us this valuable feedback. We use this information to continually improve our services. Thank you for your business and we hope you stay with us again. Sincerely, Hotel Management More 

Chesterton, United States
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed June 27, 2016 via mobile

At checking, I was not recognized as a Choice Hotel member. Our room stinks like cigarette smoke, although the room is supposed to be smoke-free. I'm definitely not staying here again. I hope the breakfast doesn't disappoint us. Easy location with access to I-80.

Helpful?
Thank David E G
ManagementTeamGM, Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We apologize for any dissatisfaction during your stay with us. We appreciate the valuable feedback and use this information to continually improve our services. Thank you for your business and we hope you consider staying with us again. Kind Regards, Hotel Management More 

Questions? Get answers from hotel staff and past guests. Ask a question

24 photos of this hotel

Management photos: Courtesy of the property manager

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Room/Suite (16)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Suites

Address: 1801 S 35th St, Council Bluffs, IA 51501-7088
Location: United States > Iowa > Council Bluffs
Price Range: $77 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Comfort Hotel Council Bluffs
Comfort Suites Council Bluffs
Council Bluffs Comfort Suites
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