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Best Western Crossroads Of The Bluffs

2216 27th Ave, Council Bluffs, IA 51501-6953
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Guests1 room, 2 adults, 0 children
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Free cancellation until 09/07/19
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SAVE $26
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (35)
Room & Suite (14)
Pool & Beach (6)


107 Newly remodeled guest rooms featuring serta pillow top mattresses, Council Bluffs largest indoor hotel pool, free wifi, business center, Hot Breakfast,Fitness center and 24 hour shuttle service.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Free internet
Indoor pool
Heated pool
Breakfast buffet
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Meeting rooms
Non-smoking hotel
24-hour front desk
Self-serve laundry
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Room features
Non-smoking rooms
Family rooms
Air conditioning
Coffee / tea maker
Flatscreen TV
Whirlpool bathtub
Smoking rooms available
Wake-up service / alarm clock
Hair dryer
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Good to know
Languages Spoken
English, Spanish, Hindi
Hotel links
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Special Offer:BOOK DIRECT & SAVE
Hotel deals


Full view
38Car recommended
Grade: 38 out of 100
12Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
529Reviews2Q+A51Room tips
Traveler rating
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  • 98
  • 71
  • 61
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Popular mentions
This hotel is old, outdated, hot and stinky! Checked in at 8:30 in the evening with reservations. 2 rooms on the main floor had been requested because there is no elevator. The clerk had to send staff to our reserved rooms twice to see if they were clean!!!! WHAT! It’s 8:30 at night! Does a hotel usually clean at night??? Well the rooms were not clean, so we settled for rooms on the second floor. Down the hot, stinky hallway to the gross, dark stairway. Then down a long hall with the musty smell from the pool area. Ok. The room was clean. I think they just replaced the beds which were leaning against the hallway wall. No towels in one room. This property is NOT up to Best Western standards. A let down!! I have been a gold member for years with very favorable outcomes in the past but now I will think twice about BW on my next trip.
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Hotel's Favorite
After a wet awful 800 mile get started ride, arriving here was a delight. At about 7PM,My wife and i arrived in rain suits and weathered from the rough day. The Staff at the desk were great. They looked at us and smiled after we inquired as to where to get dinner. There statement to us was 'go get settled and come back to the desk. We have a free shuttle any where you want to go.' My wife and i went back to the room smiling and then returned to the desk. One of the staff took us to a restaurant and dropped us off and then returned to pick us up when we called. It was a perfect end to a rough day.
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We had a late check-in and the room was ready and clean. Hotel staff was polite and helpful. The kids liked the breakfast offerings. Only con was that the hallway was very hot. This was just fine for a quick overnight stay.
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Hotel is run down and dirty. Wooden floors in our room had not been swept and we had food crumbs and dirt and hair stuck to our feet. We mentioned it to the front desk staff, and they said they’d send someone up to sweep. A non-English speaking woman came up and didn’t seem to understand the problem, left, and never came back to sweep. The bathroom was filthy and the toilet wouldn’t stop running after flushed. Breakfast was awful: warm milk, stale pastries. Do not stay here.
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Pros: Room was of good size and well maintained. Very clean, A/C was strong and not noisy. Had a fridge, large flat screen TV. Wifi worked very good. Beds were OK. It is easy to enter and exit from the Interstate. The room is good, the things outside are very detracting. Cons: As you enter, you will join a host of 18-wheelers as you are right beside a large truck stop. Don't expect a greeting from the sloppy and unfriendly reception staff. It's obvious that they consider you a bother. Be careful walking down the hall as there are power tools lying there unattended. Mattresses are stacked in one hall, but you have room to go around. There's no elevator to the second floor. Breakfast is, as one guest commented, edible. At least some of it was. Biscuits were so stale and hard a fork would not penetrate. Bacon was cold, but coffee was good. It was not the usual Best Western breakfast and we ate elsewhere. The room has three locks on the door...makes you wonder? We do not plan to return.
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$80 - $144 (Based on Average Rates for a Standard Room)
BEST WESTERN Crossroads of the Bluffs
United StatesIowaCouncil Bluffs
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