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BEST WESTERN Crossroads of the Bluffs

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344 Reviews from our TripAdvisor Community

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Showing 343: English reviews
Highlands Ranch, Colorado
Level Contributor
64 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We booked this hotel because it is pet friendly and located near casino. A bargain price, it seems as I tried to book harrahs down the road, and it was more than double. Hotel recently renovated, which made it feel much nicer than the location would dictate. Could improve on the free breakfast, but free is free. We ended up... More 

Helpful?
Thank mimisusan
Level Contributor
5 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago NEW via mobile

Hot tub is still not fixed! Total downer! Rooms need updating! Things broken in our room! Thankfully the pool was in working group order and the breakfast was decent. The staff was pretty decent as well.

Helpful?
Thank Lora D

Travelers are raving about these Council Bluffs hotels

Rockville, United States
1 review
4 of 5 stars Reviewed 1 week ago

I've stayed at this hotel several times on my way home from the Sturgis motorcycle rally in South Dakota. It's a good hotel but I've always had trouble with the check-in even though I have a reservation. They never seem to know how to handle Best Western gift cards when I check in. The check-out clerks know exactly how to... More 

Review collected in partnership with Best Western

Helpful?
Thank Timothy D
Crestwood, United States
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Found this gem in the hotel coupon book at the rest area. Lots of construction and truck stops surrounding it but quiet and clean. Nice breakfast and friendly staff. Rooms were well maintained and accommodating with a recliner, ample storage, and amenities such as microwave, refrigerator, coffee maker, iron & board. Very large gathering place for breakfast and enjoyed receiving... More 

Helpful?
Thank Gale C
HASTINGS
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Great motel great people will be back. I have stayed here many times and when I call to make my reservation they do everything to try to put me in the same room since they know I enjoy that room. They really try to make your stay pleasant.

Review collected in partnership with Best Western

Helpful?
Thank SANDI S
Denver, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Great staff, very helpful. Didn't use pool, but it looked good (indoors). Heavy truck traffic at this location, so you have to be very careful, but hotel itself is quiet and kept very clean. Breakfast was done well.

Review collected in partnership with Best Western

Helpful?
Thank George L
Holliston
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Hotel located just outside of Omaha, good location. If you are looking for an overnight stay, this is the place for you. They seem to have an issue with the A/C in the pool area but we didn't use it so it wasn't a concern or need for us. The shuttle drivers were quite nice but not familiar with popular... More 

Review collected in partnership with Best Western

Helpful?
Thank Francis J
Littleton, United States
1 review
2 of 5 stars Reviewed 5 weeks ago

I have stayed at many BW hotels and was very pleased. I was very disappointed with this location. The room was damp and warm. The bathtub drain didn't drain. The hallway was very hot and as I walked to the lobby the halls were cooler. There was no security at the entrance on my end of the hotel.

Review collected in partnership with Best Western

Helpful?
Thank Linda G
Colorado
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 24, 2016

We prefer BW hotels because of their overall quality. This hotel did not disappoint. Clean comfortable room, plenty of amenities and a good breakfast to start the morning. There's also a shuttle service to the nearby casinos, and I think they'd go to other nearby places. We'd definitely stay here again.

Review collected in partnership with Best Western

Helpful?
Thank DrummerElders
Milbank
Level Contributor
6 reviews
4 hotel reviews
3 of 5 stars Reviewed July 23, 2016

Check -in staff was very friendly. Lobby was nice and clean and had a good atmosphere. The room itself was clean and very nice. Draw back was the parking lot which is very poor condition and the corridors between the rooms really needs to be clean up and dated. Pool area was like a very hot sauna temp wise.

Helpful?
Thank Ronald M
Questions? Get answers from hotel staff and past guests. Ask a question

28 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
107 Newly remodeled guest rooms featuring serta pillow top mattresses, Council Bluffs largest indoor hotel pool, free wifi, business center,weight room and 24 hour shuttle service ... more   less 

Additional Information about BEST WESTERN Crossroads of the Bluffs

Address: 2216 27th Ave, Council Bluffs, IA 51501-6953
Location: United States > Iowa > Council Bluffs
Price Range: $78 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Crossroads of the Bluffs 2.5*
Number of rooms: 107
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Hotel Style:
#6 Business Hotel in Council Bluffs
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