We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Crossroads of the Bluffs

Hotel website
Hotel deals
2216 27th Ave, Council Bluffs, IA 51501
Special Offer
BEST VALUE RATE BOOK NOW
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
BEST WESTERN Crossroads of the Bluffs
View Map
Add Photo Write a Review

288 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
South Dakota
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Courteous from the moment we walked in. Informed us on all necessary info and answered questions about local venues. Key to room didn't work, but this issue was taken care of in a matter of minutes with the desk attendent, Muhammad, getting us in to another room. No elevator for 2nd floor but I requested a king smoking and thats... More 

Review collected in partnership with Best Western

Helpful?
Thank MrsB605
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

A little off putting that it's right on top of a huge truck stop but it was very clean, the staff was helpful and in a pretty good location. Will definitely stay here again if passing through. They have pet friendly rooms which was of benefit to us

Helpful?
Thank John H
Lincoln, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We enjoyed our stay at this motel. Room was clean, warm and everything worked. Breakfast bar was well stocked with friendly, helpful staff. Have stayed here before and plant to again. We also used the valet service and were provided a safe ride with prompt service.

Review collected in partnership with Best Western

Helpful?
Thank Carolyn C
Traverse City, Michigan
Level Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We doubt you could do better in Council Bluffs, and if you are heading east on I-80 this is a great stop without the Omaha traffic in the morning. The hotel is easy freeway access, gas at great prices within a block, restaurants and a huge convenience-type store nearby full of midwest souvenirs and post cards. But the hotel itself... More 

Helpful?
Thank Stephen S
Winnipeg, Canada
Level Contributor
9 reviews
8 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Great Best Western hotel with helpful staff. Easy access off I - 29 Interstate highway . Awesome morning breakfast to start your day. This is a regular stop on our annual trips to Nascar in Kansas City.

Review collected in partnership with Best Western

Helpful?
Thank 582rambler
1 review
5 of 5 stars Reviewed December 28, 2015

It is very difficult to find a hotel that will take a cat-pet friendly usually means dog friendly. There wasn't any hassle here and the staff were very helpful in all instances.I would definitely stay here again. Easy on and easy off the interstate, too.

Review collected in partnership with Best Western

Helpful?
Thank D8635SGcarolh
Sioux City, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 10, 2015

The staff is very friendly. Rooms are comfortable. The location of the hotel is perfect. There shuttle service IS THE BEST. My favorite hotel for a weekend get away. Price is always reasonable for the number of services that is provided.

Review collected in partnership with Best Western

Helpful?
1 Thank Maricella G
Rocklin, California
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 3, 2015

HUGE facility, but we felt welcome and safe. Great breakfast choices, quickly back on I-80 next morning. Multi- family room seatings with flat screens in the lobby-breakfast room area felt warm and inviting.

Review collected in partnership with Best Western

Helpful?
1 Thank karin h
oregon mo
1 review
4 of 5 stars Reviewed November 30, 2015

Crossraods is about an hour from our home. We go to Council Bluffs occasionally to go to the dog races at Bluffs Run in the Horseshoe Casino. this is a conveniently located motel that is moderately priced and has decent rooms with comfortable beds . They have an indoor pool and hot tub, however at this last visit the hot... More 

Review collected in partnership with Best Western

Helpful?
Thank kdy_1958
Redwood City, California, USA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 11, 2015

At checkin, I was not "welcomed" or "greeted." I was checked-in, and directed to my room at the back of the hotel. Arriving after dark, light in room wasn't bright enough to see additional light switches, requiring use of a personal flashlight. At checkout, I was not asked how my stay was...I handed in my room key, the attendant printed... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Glennbo
Faisal A, Manager at BEST WESTERN Crossroads of the Bluffs, responded to this review

Dear Glennbo, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

Travelers are raving about these Council Bluffs hotels

Questions? Get answers from hotel staff and past guests. Ask a question

27 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
View from room (2)
Viewed
Room/suite (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (5)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (3)
Viewed
Other (9)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Council Bluffs hotels
1.2 mi away
Microtel Inn & Suites by Wyndham Council Bluffs
0.6 mi away
Country Inn & Suites By Carlson, Council Bluffs
0.9 mi away
Holiday Inn Express Hotel & Suites Council Bluffs
Show Prices
Show Prices
Show Prices
0.5 mi away
Hilton Garden Inn Omaha East/Council Bluffs
2.2 mi away
Harrah's Council Bluffs
Harrah's Council Bluffs
#3 of 24 in Council Bluffs
4.0 of 5 stars 675 reviews
1.6 mi away
Red Roof Inn & Suites Council Bluffs
Red Roof Inn & Suites Council Bl...
#14 of 24 in Council Bluffs
3.0 of 5 stars 109 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay