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BEST WESTERN Crossroads of the Bluffs

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353 Reviews from our TripAdvisor Community

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Showing 352: English reviews
Level Contributor
6 reviews
6 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW

Room was dingy and poorly lit; needs a face-lift. Bed comfortable and bathroom clean except for hair in shower. Hall floor dirty. Next to truck stop but noise did not penetrate room. Breakfast excellent.

Review collected in partnership with Best Western

Helpful?
Thank David L
Ontario, Canada
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago

We wanted a Best Western that was not too far from the zoo, however, we should have stayed on away based on the low price alone. The initial room that was given to us had a faulty lock on the door so our cards would open the door despite the light turning green. We were given a new room, however,... More 

Helpful?
Thank TripIrene

Travelers are raving about these Council Bluffs hotels

Madison, Wisconsin
Level Contributor
188 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Homemade omelettes with your choice of meat and veggies made fresh right before your eyes was a very welcomed surprise. Oh, were they ever so tasty, melt in your mouth with gooey cheese, fresh vegetables, and my favorite meat - bacon! I'd definitely stay here again and would linger longer over my meal.

Helpful?
Thank Irishtomato19
Tetonia, Idaho
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

A shabby, musty smelling hotel with an equally shabby looking guests. I couldn't wait to leave. The price was low. I should have known better. Pay up and stay elsewhere. If I were Best Western, I would boot this location from my chain. It is not in keeping with their other properties.

Review collected in partnership with Best Western

Helpful?
Thank Tetopia
Neenah, Wisconsin
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Easy access, nice indoor pool, lots of options on the breakfast offered. Seriously, if I had a horrible experience, 200 characters would be required, A problem free stay, it doesn't happen often, but this was one.

Review collected in partnership with Best Western

Helpful?
Thank Aspenrose
Enid Ok
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The young clerk (ALEX) was very helpful and seem to want to make you feel at home and conformable. Breakfast was outstanding, even though I would have like to have ham, over all it was great, and plenty of room to sit. Maybe we was just luckily as we kind of late, hopeful all motels would go to a later... More 

Review collected in partnership with Best Western

Helpful?
Thank E4510DPthomasb
Delano, MN, United States
Level Contributor
29 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I decided to go to the Omaha Zoo over the Labor Day weekend. We stayed at this hotel for many reasons. I have stayed here before and never had a bad experience yet. The staff are very nice and helpful, the bed is comfortable, the breakfast is amazing and you can't beat the price! They have a... More 

Review collected in partnership with Best Western

Helpful?
Thank David M
Chicago, Illinois
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here as we were on our way from Denver to Chicago. The room was clean, and was updated. The bed was great, and the staff was really accommodating. Plenty of pillows and great water pressure in the shower. We didn't have a chance to check out the pool, but it looked nice. The breakfast was also pretty good,... More 

Helpful?
Thank Linda F
Fort Dodge, Iowa
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We always stay here when in the area. The rooms are clean and internet is free. Nice pool. Breakfast is good. The staff is very nice and friendly. Easy to get to and great value. Close to casinos and concert venues.

Review collected in partnership with Best Western

Helpful?
Thank LuAnne P
Highlands Ranch, Colorado
Level Contributor
64 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked this hotel because it is pet friendly and located near casino. A bargain price, it seems as I tried to book harrahs down the road, and it was more than double. Hotel recently renovated, which made it feel much nicer than the location would dictate. Could improve on the free breakfast, but free is free. We ended up... More 

Helpful?
Thank mimisusan
Questions? Get answers from hotel staff and past guests. Ask a question

29 photos of this hotel

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#15 of 24 in Council Bluffs
3.0 of 5 stars 151 reviews
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
107 Newly remodeled guest rooms featuring serta pillow top mattresses, Council Bluffs largest indoor hotel pool, free wifi, business center,weight room and 24 hour shuttle service ... more   less 

Additional Information about BEST WESTERN Crossroads of the Bluffs

Address: 2216 27th Ave, Council Bluffs, IA 51501-6953
Location: United States > Iowa > Council Bluffs
Price Range: $60 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Crossroads of the Bluffs 2.5*
Number of rooms: 107
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Hotel Style:
#2 Best Value Hotel in Council Bluffs
#6 Business Hotel in Council Bluffs
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