We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

BEST WESTERN Crossroads of the Bluffs

Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
BEST WESTERN Crossroads of the Bluffs
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

337 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 336: English reviews
Littleton, United States
2 of 5 stars Reviewed yesterday NEW

I have stayed at many BW hotels and was very pleased. I was very disappointed with this location. The room was damp and warm. The bathtub drain didn't drain. The hallway was very hot and as I walked to the lobby the halls were cooler. There was no security at the entrance on my end of the hotel.

Review collected in partnership with Best Western

Helpful?
Thank Linda G
Colorado
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We prefer BW hotels because of their overall quality. This hotel did not disappoint. Clean comfortable room, plenty of amenities and a good breakfast to start the morning. There's also a shuttle service to the nearby casinos, and I think they'd go to other nearby places. We'd definitely stay here again.

Review collected in partnership with Best Western

Helpful?
Thank DrummerElders
Milbank
Level Contributor
6 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

Check -in staff was very friendly. Lobby was nice and clean and had a good atmosphere. The room itself was clean and very nice. Draw back was the parking lot which is very poor condition and the corridors between the rooms really needs to be clean up and dated. Pool area was like a very hot sauna temp wise.

Helpful?
Thank Ronald M
McMinnville, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

What a welcoming Front Desk courtesy of Jeff. By the time the stress-less check-in was completed I can honestly say we felt wanted! That has never happened to us before. The bed was very comfortable. Nice to start a new day with a restful night paving the way. The Lobby Women's Room was so spotless and tasteful that I'd give... More 

Review collected in partnership with Best Western

Helpful?
Thank Loredana W
Mesa, Arizona
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Front desk clerk was very friendly and helpful. Room was very clean. Only complaint would be the pillows. Five 1' x 1' squares that were too soft, very uncomfortable when stacked and worse when I tried to fold one in half. Also wish the toilet seat was a little higher off the floor. A little uncomfortable at times. Air conditioner... More 

Helpful?
Thank Jeff S
Ottawa, Illinois
Level Contributor
154 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We have stayed here in the pass while driving through Council Bluffs and knew that they accepted pets so we chose to stay again. Our room was near an exit so there was a lot of traffic which made for a noisy stay. Also, the jacuzzi was out of order so that was disappointing. On the plus side the room... More 

Helpful?
Thank AnnaNJohnny
Palmdale, California
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

The employees were all wonderful. The rest was terrible. We payed $161 a night (normal price $89 a night), booked for 7 nights checked out 4 days early. We ended up at the Western Inn down the road $40 a night cheaper & a great hotel all around. I would not have had a problem with the price I booked... More 

Helpful?
Thank cathycA1680TU

Travelers are raving about these Council Bluffs hotels

West Des Moines, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Could not be more satisfied with my stay here. The staff went above and beyond to insure my comfort and to meet my requests. The location of the hotel was great for my business commute and the hotel amenities were also excellent. Will definitely be staying here again on my next trip to Council Bluffs!

Review collected in partnership with Best Western

Helpful?
Thank Mirza B
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Great staff and centrally located to a lot of restaurants. They have a shuttle to take you anywhere within 5 miles of hotel. Pool was clean, but very hot inside pool room. Warning... No elevator to 2nd floor. Breakfast was your regular hotel breakfast. Did have homemade omelette though, was a nice change.

Helpful?
Thank Don J
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Our room was clean and just what we expected. They had free wifi and free breakfast. The room had a microwave and small fridge in it as well. The room and breakfast was average. The price was higher than normal but that was because of several events in the area. The staff was very friendly. Booking Warning: I booked this... More 

Helpful?
Thank James V
Questions? Get answers from hotel staff and past guests. Ask a question

28 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (7)
Viewed
Pool/Beach Area (1)
Viewed
View from Room (2)
Viewed
Room/Suite (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (21)
Viewed
Pool/Beach Area (3)
Viewed
Hotel & Grounds (5)
Viewed
Business Center/Function Rooms (1)
Viewed
Room/Suite (3)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Council Bluffs
0.6 mi away
Country Inn & Suites By Carlson, Council Bluffs
1.2 mi away
Microtel Inn & Suites by Wyndham Council Bluffs
1.6 mi away
Red Roof Inn & Suites Council Bluffs
Red Roof Inn & Suites Council Bl...
#15 of 24 in Council Bluffs
3.5 of 5 stars 141 reviews
Show Prices
Show Prices
Show Prices
1.4 mi away
Comfort Suites
Comfort Suites
#14 of 24 in Council Bluffs
3.5 of 5 stars 95 reviews
1.8 mi away
Holiday Inn Hotel & Suites Council Bluffs-I-29
2.2 mi away
Harrah's Council Bluffs
Harrah's Council Bluffs
#1 of 24 in Council Bluffs
4.0 of 5 stars 813 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
107 Newly remodeled guest rooms featuring serta pillow top mattresses, Council Bluffs largest indoor hotel pool, free wifi, business center,weight room and 24 hour shuttle service ... more   less 

Additional Information about BEST WESTERN Crossroads of the Bluffs

Address: 2216 27th Ave, Council Bluffs, IA 51501
Location: United States > Iowa > Council Bluffs
Price Range: $78 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Crossroads of the Bluffs 2.5*
Number of rooms: 107
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Travelocity, Odigeo, Priceline, Best Western + Iniative, Hotwire and Otel so you can book your BEST WESTERN Crossroads of the Bluffs reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#6 Business Hotel in Council Bluffs
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay