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Quality Inn & Suites Council Bluffs

3537 W Broadway, Council Bluffs, IA 51501-3266
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Guests1 room, 2 adults, 0 children
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Traveler (25)
Room & Suite (15)
Dining (3)

About

Location
Cleanliness
Service
Value
GreenLeaders Bronze level
See why so many travelers make Quality Inn & Suites Council Bluffs their hotel of choice when visiting Council Bluffs. Providing an ideal mix of value, comfort and convenience, it offers an array of amenities designed for travelers like you. Given the close proximity to Historic General Dodge House (2.9 mi), guests of Quality Inn Council Bluffs can easily experience one of Council Bluffs' most popular landmarks. Guest rooms offer a flat screen TV, air conditioning, and a refrigerator, and Council Bluffs Quality Inn makes getting online easy as free wifi is available. You can also take advantage of some of the amenities offered by the hotel, including a 24 hour front desk, newspaper, and express check-in and check-out. In addition, guests can enjoy a pool and breakfast during their visit. As an added convenience, there is free parking available to guests. If you’re looking for a pub, consider a visit to Caddy's Riverside Grille, The Salty Dog Bar and Grill, or Amerisports Bar, which are all conveniently located a short distance from Quality Inn Council Bluffs. If you’re looking for things to do, you can check out River's Edge Park (0.8 mi), which is a popular attraction amongst tourists, and it is within walking distance. At Quality Inn & Suites Council Bluffs, your comfort and satisfaction come first, and they look forward to welcoming you to Council Bluffs.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Golf course
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Free internet
Wifi
Public wifi
Internet
Pool / beach towels
Indoor pool
Breakfast available
Vending machine
Free airport transportation
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Newspaper
Non-smoking hotel
Picnic area
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Air conditioning
Housekeeping
Microwave
Flatscreen TV
Iron
Refrigerator
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Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
230Reviews1Q+A33Room tips
Traveler rating
  • 27
  • 66
  • 48
  • 34
  • 55
Time of year
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Popular mentions
We requested a handicapped room and was told yes only to check into room late and find no handicapped!! The room was poor quality for this chain. Missing lightbulbs and mold in bathroom cuz exhaust fan not working!!! Horrible night coughing.
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Response from qualitycouncilbluffs, Hotel Manager at Quality Inn & Suites Council Bluffs
Responded 2 weeks ago
Dear Guest, I am sorry to learn about all the inconvenience you had to endure. We care about your experience and I realize no words can change your feelings of disappointment or the inconveniences you experienced. I have shared your comments with hotel management, who have shown genuine concern for your observation. We will look into this further and we greatly appreciate you taking the time to bring this matter to our attention. Guest satisfaction is our commitment and we hope you will give one more opportunity. Sincerely, Hotel Manager.
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Upon arrival I waited 15 minutes for someone to come to the front desk to check in, then the room smelled. On top of it all I got charged an additional $51, above quoted room rate, part of which I may get refunded next week. I will never go back to this hotel, stay away!
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Response from qualitycouncilbluffs, Hotel Manager at Quality Inn & Suites Council Bluffs
Responded Jun 8, 2019
Dear Valued Guest, Greetings from the Quality Inn & Suites Council Bluffs. We are very much concerned with your feedback. Our apologies for the bad experience. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on priority and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager.
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it's a non-expensive hotel near the Henry Doorly Zoo, reason to sleep here. the room is ok , but the carpet smell, like any old carpet. every things is clean. no cold water in this time of the year. we have to put bottle in the freezer to have cold one. ther is fridge and coffe maker on each room, internet largre parking, non smoking room. free breakfast also. perfect for a niht at low price
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Response from qualitycouncilbluffs, Hotel Manager at Quality Inn & Suites Council Bluffs
Responded May 20, 2019
Hello Guest, Thanks for the stay and the feedback. We shall definitely work on your observations. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.
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+1
I was super excited to stay at this place for my nephews wedding. However the hotel was not clean or hospitable. There was hole in the wall that was patched with putty. The couch was so dirty I washed it wine with Lysol wipes. The carpet was dirty. The bathroom was a mess with a dirty, stained and patched tub. The door barely closed. There was a huge gap between the door and frame. The casino crowd, which I was unaware of were loud and kept us awake all night. Pictures are posted on their website. I will try to upload them here. Both beds had lumpy and uneven mattresses. Choose a hotel in Omaha instead.
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Response from qualitycouncilbluffs, Hotel Manager at Quality Inn & Suites Council Bluffs
Responded May 15, 2019
Dear Esteemed Guest, Thanks for your stay at the Quality Inn & Suites Council Bluffs and the comments. I’m sorry that several issues combined to make your stay less than desirable. Our sincere apologies. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience. Sincerely, Hotel Manager.
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Had the heebie jeebies all night. Heard next door tv all night long. Breakfast was much below average. But the worst part was the unfriendly clerk. Had I not paid in advance i would have walked. Sorry to have put him out just to check in.
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Response from qualitycouncilbluffs, Hotel Manager at Quality Inn & Suites Council Bluffs
Responded Apr 24, 2019
Dear Valued Guest, Greetings from the Quality Inn & Suites Council Bluffs We are very much concerned with your feedback. Our apologies for the bad experience. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on priority and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager.
Read more
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PRICE RANGE
$66 - $235 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn & suites council bluffs hotel council bluffs, quality inn and suites council bluffs, council bluffs quality inn, quality inn council bluffs
LOCATION
United StatesIowaCouncil Bluffs
NUMBER OF ROOMS
89
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