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SpringHill Suites Omaha East/Council Bluffs, IA

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3216 Plaza View Dr, Council Bluffs, IA 51501-7481
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Traveler (49)
Room & Suite (21)
Dining (14)
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 04/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from SpringHill Suites Omaha East/Council Bluffs, IA
Updated 04/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 28 hotels in Council Bluffs
Location
4.2
Cleanliness
4.5
Service
4.2
Value
4.2
GreenLeaders GreenPartner
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Free airport transportation
Business Center with Internet Access
Parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Snack bar
Vending machine
Free shuttle or taxi services
Airport transportation
Car hire
Taxi service
Conference facilities
Meeting rooms
Photo copier / fax In business center
Salon
BBQ facilities
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Separate living room
Coffee / tea maker
Cable / satellite TV
Sofa bed
Whirlpool bathtub
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Minibar
Refrigerator
Kitchenware
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English
Hotel links
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364Reviews3Q+A65Room tips
Traveler rating
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Jerry H wrote a review Aug 1
1 contribution
We enjoyed our stay at the Spring Hill Suites in Omaha. The staff was very friendly and helpful. Michaela was just leaving for the day and was extremely helpful to make our stay more enjoyable. Thanks Michaela !!!
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Steve M wrote a review Jun 2022
East Galesburg, Illinois1 contribution
Pros: Large rooms, friendly staff. Cons: Old dirty furniture, bar was out of things and didn't seam to care. Didn't pick up room and replace towels unless you asked. Too pricey for the quality of the establishment.
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Casey P wrote a review Jun 2022
2 contributions
If you choose this hotel you must lower your standards on the quality of room, amenities, cleanliness of the facility in general. If you take into account that this is a major hotel chain in a sea of hotels you might want to fish elsewhere. The cleanliness of the room was lacking of care and attention to detail with stains on the carpeting, furniture, bedding , and hallways were dirty with stains and holes in the walls. Paid Friday night rate for a two star hotel chain quality. When arrived in room, TV would not work and was only given two towels for four people. Front desk staff stated that they “can’t fix the TV and towels were being laundered” at 10 o’clock at night. I would recommend checking other locations before deciding on this particular Springhill.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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eric m wrote a review Jun 2022
Springfield, Missouri63 contributions57 helpful votes
This property was nothing fancy but they did have free cans of BEER and finger foods as a reception. They also had hot breakfast with Gluten free bagels. Rooms are clean and updated, and it is a short ride to Omaha Zoo.
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Date of stay: June 2022
Value
Cleanliness
Service
Room Tip: Top Floor away from elevator
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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IAfarmgirl wrote a review Jun 2022
Iowa58 contributions7 helpful votes
As loyal Marriott customer, this hotel was booked based on airport shuttle service. Then upon check-in learned that the 5am shuttle was only available for flight crew, not guests. Per Marriott website at time of booking the hotel offered Airport Shuttle service, on request, complimentary and was available from 05:00 AM - 8:00 PM on Mon, Tue, Wed, Thu. The 5am shuttle was needed for Monday, May 16, 2022. The desk clerk and general manager claimed they have never offered a 5 AM shuttle and that we would have to arrange and pay for our own airport transportation. (Note a 2018 TripAdvisor post mentions the 5am shuttle.) Is this how Marriott now embraces their customers and integrity?
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Date of stay: May 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ASGLondon wrote a review May 2022
London, Canada174 contributions50 helpful votes
I stayed here one night after a long drive across the Midwest. When I arrived, I had a very difficult time finding a parking spot. When I entered the hotel, my heart sank when I saw dozens of kids running around. I quickly deduced that the hotel was full with a youth's sports teams and that I would spend the night listening to kids running around. However, my fears were baseless. I informed the front desk agent that I was a light sleeper and she put me in what she described as the quietest room in the hotel. She was right! My room was spotlessly clean, everything worked perfectly in the room, and I couldn't hear a peep from teams. I didn't use the pool since it was packed with people, but it looked like it was well cared for. The breakfast was decent, but I got there at the same time as 20 or so families, so most things were out of stock. The staff member was doing her best to refill things as fast as she could, but it's hard to keep up with dozens of voracious kids. I was very thankful that my request was accommodated and that I got a decent night's rest. I am planning a trip in the area in the distant future, and will definitely stay here again.
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Date of stay: April 2022
Rooms
Location
Service
Room Tip: High floors are quieter, but don't think there's much of a view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Wanky Lou wrote a review May 2022
Omaha, Nebraska1 contribution
Edward at the front desk was amazing. We were kinda late and wanted to use the pool with the kids and he was quick to get us checked in and so friendly and patient with ALL of our questions!! Thank you Edward for giving us a great start to our visit with your hotel!!
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Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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John D wrote a review Feb 2022
Sacramento, California15 contributions1 helpful vote
I have to admit that I was seriously taken aback by my check in today. The blond tattoed lady behind the front desk was absolutely angry. She treated me quite badly when I asked simple questions (were you able to put me on the top floor? How much for these sodas I am getting from the market?, etc.). Frankly, this one should not be put in front of customers. She hates them and paints a poor picture. I can tell you for sure that THIS customer will not return because of her. I won't sit down for being treated with such disrespect and hatred. As a Marriott Ambassador Elite (top level VIP) I have spent the last several years almost literally living at Marriott. But I have noticed that more and more of them (if not the majority) lately are filled with staff that is overwhelmed and in bad spirit. I run into it all of the time. The so-called "Ambassador" level means nothing to them. Folks, it is just a Marriott marketing thing but it is otherwise useless. Don't work toward it or feel like you are special for attaining it. These properties are franchises paying for the Marriott brand. They don't care about this Elite level stuff and they certainly don't care about you. The incident checking in this property today has been the final straw for me. I will be avoiding hotels in general if I possibly can and Marriott specifically has seen the last of me. I am done.
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Date of stay: February 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Barbara E wrote a review Jan 2022
York101 contributions60 helpful votes
The only plus side to our first and last stay, was the 3-11 desk clerk and her trainee Short term memory, but her name, I believe, was Alisha(sp), or Ashley(sp). She was doing everything possible to right what was going wrong. She even wanted to help us move our things, all three times! First room, with temps well below zero, the thermostat wouldn't even turn on. She had no other rooms on first floor, with two beds and handicapped accessible bathing. My husband has a walker, but can't handle elevators due to his Menieres disease. We attempted to put a handicap shower chair in the tub, but the tub was too narrow, so we had to move again. Third room, we couldnt get the thermostat to stay where we put it, the wind was howling through the windows all night, there was no coffee in the room, and the beds were worse than a roach motel. The shampoo and conditioner bottles were three fourths empty, and I can enclose a picture of the near empty, and the quarter full toilet paper rolls. For being a Marriott, I was thoroughly ticked off.   Sent from Yahoo Mail on Android Show more
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Date of stay: January 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tom wrote a review Sep 2021
Sapulpa, Oklahoma1 contribution
This was my second multi day stay in the past 4 months. Rooms are spacious and up to date. Mikayla and all the staff at the hotel are exceptional and will do what it takes for you to have a great stay. Hotel is near many local attractions and is walking distance to the Mid America Conference Center.
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Date of stay: September 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$128 - $177 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites council bluffs hotel council bluffs, council bluffs springhill suites
FORMERLY KNOWN AS
SpringHill Suites Council Bluffs
LOCATION
United StatesIowaCouncil Bluffs
NUMBER OF ROOMS
151
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Frequently Asked Questions about SpringHill Suites Omaha East/Council Bluffs, IA
Which popular attractions are close to SpringHill Suites Omaha East/Council Bluffs, IA?
Nearby attractions include Horseshoe Council Bluffs (0.7 miles), AMC Council Bluffs 17 (0.4 miles), and Western Historic Trails Center (0.6 miles).
What are some of the property amenities at SpringHill Suites Omaha East/Council Bluffs, IA?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at SpringHill Suites Omaha East/Council Bluffs, IA?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at SpringHill Suites Omaha East/Council Bluffs, IA?
Guests can enjoy free breakfast, barbeque facilities, and a snack bar during their stay.
Is parking available at SpringHill Suites Omaha East/Council Bluffs, IA?
Yes, free parking is available to guests.
What are some restaurants close to SpringHill Suites Omaha East/Council Bluffs, IA?
Conveniently located restaurants include Quaker Steak & Lube, Jack Binions Steak House, and Village Square Buffet.
Are there opportunities to exercise at SpringHill Suites Omaha East/Council Bluffs, IA?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does SpringHill Suites Omaha East/Council Bluffs, IA have airport transportation?
Yes, SpringHill Suites Omaha East/Council Bluffs, IA offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at SpringHill Suites Omaha East/Council Bluffs, IA?
Yes, dry cleaning and laundry service are offered to guests.
Does SpringHill Suites Omaha East/Council Bluffs, IA offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Are there any historical sites close to SpringHill Suites Omaha East/Council Bluffs, IA?
Many travelers enjoy visiting Joslyn Castle (4.4 miles), Kanesville Tabernacle (3.3 miles), and Gerald R. Ford Birthsite and Gardens (3.5 miles).