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SpringHill Suites Omaha East/Council Bluffs, IA

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SpringHill Suites Omaha East\/Council Bluffs, IA
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233 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Illinois
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The only reason I did not give this hotel 5 stars is because the Air conditioning unit was so loud it literally interrupted our sleep every night! We always the type of family who loves to sleep with a fan going so usually the noise of a fan would not bother us. But trust me when I say it was... More 

Helpful?
Thank Hallen
Mililani, Hawaii
Level Contributor
72 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is my go to hotel when I'm in town. The food is not the best but it's free. The rooms are pretty quiet except if you are unlucky and get one closer to the main highway. I always request the side opposite the elevator. Perfect if you love to gamble but yet makes it hard enough so that you... More 

Helpful?
Thank darrenkmiyamoto
1 review
2 of 5 stars Reviewed 1 week ago via mobile

I have stayed at many Marriott properties, including many Spring hill Suites. It's August and I have over 100 nights with Marriott this year. For the price I paid (80 bucks for 3 nights), this is not a bad hotel. Didn't have too many issues here except shower clogging one of the nights. The cleaning is sub-standard. When I checked... More 

Helpful?
Thank Jose R
Allie A, Front Office Manager at SpringHill Suites Omaha East/Council Bluffs, IA, responded to this review

Thank you so much for choosing to stay at the SpringHill Suites Omaha East/Council Bluffs and for taking the time to provide feedback regarding your stay. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you... More 

Brandon, South Dakota
Level Contributor
5 reviews
3 of 5 stars Reviewed 2 weeks ago

I was going to check in late so I called at 3pm. A lady said she blocked off the room I reserved for me, a 2 queen bed room, so it would be there when I checked in late. It was on the 4th floor by the elevator. When I checked in after 11pm the only room available was one... More 

Helpful?
Thank Henrik30
Alicia S, General Manager at SpringHill Suites Omaha East/Council Bluffs, IA, responded to this review

Thank you for staying with us while traveling through the area. The service that you explain in your review has caught our attention. It is concerning to us that you were not granted the room request that you had and were told were honored. We appreciate you bringing this to our attention, this will be reviewed with our team in... More 

Indianapolis, Indiana
Level Contributor
165 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for two nights for a business trip to the area. This property in located next door to the Mid America Event Center and a Bass Pro Shop. You can walk from the hotel to either of those. There is a casino down the street. You need a car or an Uber ride to get to any restaurants... More 

Helpful?
1 Thank Jeff R
Alicia S, General Manager at SpringHill Suites Omaha East/Council Bluffs, IA, responded to this review

Thank you Jeff for staying with us when you are in town on business. We strive to provide an experience that you can relax in and get your work completed while here. We are pleased to hear that we have succeed in doing so for you on this trip. We do hope that you stay with us again if your... More 

Rapid City
Level Contributor
254 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a nice hotel with easy access to and from I-29 and I-80. Driving in we weren't sure if the area would be nice, since it looked like it was commercial/casino area, but we were pleasantly surprised. There is plenty of room for parking and the location is actually nice. Very convenient access to downtown Omaha with its excellent... More 

Helpful?
Thank Dr-Ing-Dchen
Alicia S, General Manager at SpringHill Suites Omaha East/Council Bluffs, IA, responded to this review

Thank you for being our guest on your travels through Omaha East/Council Bluffs. We are pleased to see that you enjoyed your experience with us and the layout of your suites. Your comments will be shared with our team in an effort to continue to provide exceptional service to our guest in the future. Thank you again for being our... More 

Kansas City, Missouri
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for a long weekend getaway with kids to see the Omaha Zoo, do the wildlife safari and visit the aviation museum. We also wanted to get introduced to Omaha as this was our first time in this city. The hotel offers very good value for the money. The breakfast is excellent. The rooms are clean and spacious.... More 

Helpful?
Thank Dasha L
Allie A, Front Office Manager at SpringHill Suites Omaha East/Council Bluffs, IA, responded to this review

Dasha, Thank you for taking the time to provide feedback regarding your stay at our hotel. We are delighted to see that you and your family enjoyed your stay and hope you had an excellent trip to the zoo! Thank you again for your business, we look forward to serving you and your family the next time your travels bring... More 

Fort Worth, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

I have never had a bad experience at a Marriott because for me a bad experience would be bugs or something dirty and Marriott standards are just too high to allow that! They are clean attractive modern and all of them have free breakfast except courtyards and full service Marriotts! And I don't mean a donut and coffee I mean... More 

Helpful?
Thank babyamine0209
Allie A, Front Office Manager at SpringHill Suites Omaha East/Council Bluffs, IA, responded to this review

Thank you for sharing your experience at the SpringHill Suites Omaha East/Council Bluffs! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed July 24, 2016 via mobile

We stayed at this hotel when we were traveling to the zoo with our 2 year old. The pool was nice, the rooms were spacious and the hotel overall was clean. The accessibility to the interstates made it a great location to stay in the area. We would stay there again.

Helpful?
Thank Cara M
Allie A, Front Office Manager at SpringHill Suites Omaha East/Council Bluffs, IA, responded to this review

Thank you for taking the time to provide feedback regarding your stay at our hotel. We are delighted to see that you and your family enjoyed your stay and hope you had an excellent trip to the zoo! Thank you again for your business, we look forward to serving you and your family the next time your travels bring you... More 

Paso Robles, California
1 review
5 of 5 stars Reviewed July 22, 2016

We arrived one day early and the staff was more than accommodating. The front desk rep, Holly, was very friendly and knowledgeable. Holly made several suggestions when asked about dining, etc. The hotel even had room for us to park our truck & cargo trailer. The rooms are very nice and clean. Next year when I return this hotel will... More 

Helpful?
Thank Mike M
Allie A, Front Office Manager at SpringHill Suites Omaha East/Council Bluffs, IA, responded to this review

Thank you for sharing your experience at the SpringHill Suites Omaha East/Council Bluffs! We are delighted to see that you enjoyed your stay at our hotel. As a valued guest, your feedback will be shared with Holly to continue to inspire and motivate her to deliver exceptional customer service. Thank you for staying at the SpringHill Suites Omaha East/Council Bluffs,... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Experience the SpringHill Suites difference. It's a place that will soothe your senses, a place where spacious suites and inspiring design will help you leave feeling more refreshed than when you arrived. ... more   less 

Additional Information about SpringHill Suites Omaha East/Council Bluffs, IA

Address: 3216 Plaza View Dr, Council Bluffs, IA 51501-7481 (Formerly SpringHill Suites Council Bluffs)
Location: United States > Iowa > Council Bluffs
Price Range: $103 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Omaha East/Council Bluffs, IA 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Springhill Suites Council Bluffs Hotel Council Bluffs
Council Bluffs Springhill Suites
Hotel Style:
#1 Family Hotel in Council Bluffs
#6 Romantic Hotel in Council Bluffs
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