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SpringHill Suites Omaha East/Council Bluffs, IA

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SpringHill Suites Omaha East\/Council Bluffs, IA
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224 Reviews from our TripAdvisor Community

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Showing 224: English reviews
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed at this hotel when we were traveling to the zoo with our 2 year old. The pool was nice, the rooms were spacious and the hotel overall was clean. The accessibility to the interstates made it a great location to stay in the area. We would stay there again.

Helpful?
Thank Cara M
Paso Robles, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

We arrived one day early and the staff was more than accommodating. The front desk rep, Holly, was very friendly and knowledgeable. Holly made several suggestions when asked about dining, etc. The hotel even had room for us to park our truck & cargo trailer. The rooms are very nice and clean. Next year when I return this hotel will... More 

Helpful?
Thank Mike M
Tennessee
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here while traveling between South Dakota and Iowa. Great location near Interstate and very clean hotel. The breakfast was the standard type of breakfast at a Spring Hill Suites. Staff was super friendly.

Helpful?
Thank FunFamily05
Bellevue
Level Contributor
91 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 18, 2016

Nice place to stay. Wonderful and clean everywhere. I would rate this place higher, but my last experience turned me off. I would suggest when checking out to ask the staff to inspect your room. I had the unfortunate experience of being charged the $250 deposit fee. I didn't know what that charge was on my room was so I... More 

Helpful?
Thank Steve J
Alicia S, General Manager at SpringHill Suites Omaha East/Council Bluffs, IA, responded to this review

Thank you for taking the time to share your recent experience at the SpringHill Suites Omaha East/Council Bluffs, IA. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention. I am very... More 

Wichita, Kansas
Level Contributor
85 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 15, 2016

I stayed 6/10-11 at this facility. They were very nice upon arrival and gave me an up-grade. All things considered, the place was clean, there was a baseball tournament going on and many times weekend clean-up is not the same as during the week. The bed was comfortable and the room quiet. The only reason I didn't give them an... More 

Helpful?
Thank Van B
Alicia S, General Manager at SpringHill Suites Omaha East/Council Bluffs, IA, responded to this review

Thank you for being our guest and sharing your experience. We take pride in our hotel and ensuring our guest enjoy their experience with us. It did catch our attention that you had TV issues. We do hope that this was also reported to the desk so that we can insure this is isolated. If there is anything that we... More 

Highlands Ranch, Colorado
Level Contributor
199 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed June 12, 2016

We recently spent one night at the Springhill Suites in Council Bluffs, Iowa on our way from Colorado to Wisconsin. The room was clean, the bed was comfortable, and the hotel was quiet. Minor complaint - - there was no lotion or shampoo in our room. When we requested these items, we were told that they were out of stock.... More 

Helpful?
Thank LadyNancymarie
Alicia S, General Manager at SpringHill Suites Omaha East/Council Bluffs, IA, responded to this review

Thank you for being our guest during your travels to the Omaha East/ Council Bluffs area. We are very pleased to see that you enjoyed your stay with us and this information will be shared with the team in an effort to celebrate them and encourage them. Your comments about the shampoo has caught my attention I do want to... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 11, 2016

stayed on our way from Colorado to Illinois. location was good, room was nice, beds were VERY comfortable I just wish they were double queens vs double doubles. Hotel was very busy on a Thursday night. Only small problem we had were our neighbors rooms were being cleaned at 10pm and the maids kept slamming the doors and this woke... More 

Helpful?
Thank Lindsay W
Alicia S, General Manager at SpringHill Suites Omaha East/Council Bluffs, IA, responded to this review

Thank you for staying with us while your travels brought you to Omaha East Council Bluffs. We take great pride in ensuring that our guest enjoy their time with us. While we are very please that you did enjoy your suite and the cleanliness of it, we do want to apologize for the housekeeping service. This information will be shared... More 

Minnesota
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 8, 2016

I chose this hotel because I was traveling with young kids and I thought going some place nicer with a pool would be fun for them. I also thought a good breakfast would be a nice way to start our day. Wrong on both accounts. The pool looked like filthy swamp water and smelled like it too. Evertime I took... More 

Helpful?
Thank newday12
Allie A, Front Office Manager at SpringHill Suites Omaha East/Council Bluffs, IA, responded to this review

Thank you for taking time to provide feedback regarding your stay at the SpringHill Suites Omaha East/Council Bluffs, we sincerely appreciate it! I have noted your comments regarding the pool and the breakfast and am very sorry your stay was not what you expected and have communicated your feedback to the appropriate departments to ensure it is corrected. I have... More 

Phoenix
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 7, 2016 via mobile

I like Springhill suites and stay at them all over the country. This one has the standard good service, clean rooms, and good price that I have gotten use to over the last 4-5 years. The location is weird. We were just passing through, so it was not a big deal. It is very close the Quaker Steak restaurant and... More 

Helpful?
Thank OctoberMark
Allie A, Front Office Manager at SpringHill Suites Omaha East/Council Bluffs, IA, responded to this review

Thank you for taking time to provide feedback regarding your experience at our hotel, we sincerely appreciate it. We are delighted to see that you enjoyed your stay and that our hotel worked for your visit. We hope to get the opportunity to serve you again the next time your travels bring you to the Council Bluffs area. More 

Huntsville, Alabama
Level Contributor
194 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed June 5, 2016

We attended a graduation at he Mid America Center. This is definitely the place to stay. You can walk there and avoid the traffic congestion and the construction. It is also close to the Casino Scene if you are into that. The place is modern and updated. Like other Springhill Suites there is no bathtub but a walk-in shower. If... More 

Helpful?
Thank Secondtimothy
Allie A, Front Office Manager at SpringHill Suites Omaha East/Council Bluffs, IA, responded to this review

Thank you for taking the time to provide us with feedback regarding your stay at the SpringHill Suites Omaha East/Council Bluffs. We are delighted to see that you enjoyed your stay and that the staff was able to accommodate your needs. I also appreciate the feedback regarding the wifi and will be contacting our provider to see if there is... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the SpringHill Suites difference. It's a place that will soothe your senses, a place where spacious suites and inspiring design will help you leave feeling more refreshed than when you arrived. ... more   less 

Additional Information about SpringHill Suites Omaha East/Council Bluffs, IA

Address: 3216 Plaza View Drive, Council Bluffs, IA 51501 (Formerly SpringHill Suites Council Bluffs)
Location: United States > Iowa > Council Bluffs
Price Range: $103 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Omaha East/Council Bluffs, IA 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Springhill Suites Council Bluffs Hotel Council Bluffs
Council Bluffs Springhill Suites
Hotel Style:
#1 Family Hotel in Council Bluffs
#6 Romantic Hotel in Council Bluffs
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