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1842 Madison Ave, Council Bluffs, IA 51503-5222
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Traveler (36)
Room & Suite (7)
Dining (1)

About

#12 of 27 hotels in Council Bluffs
Location
Cleanliness
Service
Value

Western Inn is an excellent choice for travelers visiting Council Bluffs, offering a budget friendly environment alongside many helpful amenities designed to enhance your stay.

Guest rooms offer a flat screen TV and air conditioning, and Western Hotel makes getting online easy as free wifi is available.

You can also take advantage of some of the amenities offered by the motel, including a 24 hour front desk, newspaper, and baggage storage. In addition, guests can enjoy a pool and free breakfast during their visit. As an added convenience, there is free parking available to guests.

For those interested in checking out Historic General Dodge House (1.6 mi) while visiting Council Bluffs, Western Inn is a short distance away.

When you’re feeling hungry, be sure to check out LongHorn Steakhouse and Texas Roadhouse, which are some steakhouses that are popular with locals and out-of-towners alike.

If you’re looking for things to do, you can check out Lewis and Clark Monument and Scenic Overlook, Kanesville Tabernacle, or Golden Spike Monument, which are popular monuments and statues amongst tourists.

Enjoy your stay in Council Bluffs!

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Vending machine
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
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Room features
Air conditioning
Housekeeping
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
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Good to know
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210Reviews1Q+A28Room tips
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Popular mentions
marshallarmstrong wrote a review Mar 2020
1 contribution
Very disappointed. Our room was dirty and smelled terrible. The front desk assistant said we could cancel our reservation but we had to contact Expedia since we booked the room through them. Expedia cancelled our reservation and refunded us. Three months later, we received a charge on our credit card bill from Western Inn for the night's stay, even though they agreed we could cancel our room and Expedia refunded us. Paul, the manager, said there was no way we could confirm our "story" since it had been so long since we stayed there and that we would not be refunded the charge. He was difficult to understand and had very poor customer relations. He claimed something about Expedia charging them for the reservation since it was cancelled on a no-refund policy and we had to pay for that charge. I talked with Expedia on March 27, who said "We guarantee that we didn't charge the hotel for cancelling this booking." I am now spending hours trying to talk with a live representative at the credit card company to dispute this transaction. I have wasted money, time, and energy trying to rectify an unnecessary situation resulting from poor management. I would not recommend this hotel to anyone.
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Date of stay: August 2019
Cleanliness
Service
Sleep Quality
Room Tip: The room was dirty and smelly; cancelled and refunded through Expedia but 3 months later charged...
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Lchris wrote a review Aug 2019
Iowa City, Iowa72 contributions27 helpful votes
This older property was run down and poorly managed. When we arrived and asked for an "accessible" room, the girl did not know that word. She then gave us a room upstairs, and my husband who walks with great difficulty was starting up the stairs when she remembered that there was a room available on the ground floor. It had new carpet installed recently, and the strong odor of new carpet was mixed with the odor of mold and food in our room. I tried opening the window, but it operated very poorly and I was barely able to get it closed. The a/c ran all night but never really dried out the air in the room. The mattress was not new, crazy lumpy hard pillows, and blankets I did not trust had been washed. The bathroom had a brand new tub/shower enclosure which was nice, and the bathroom was very clean. However the towels were thin and worn. The carpet in the hallway was dirty, and the place had an air of not well cared for, despite the fact that someone had recently redecorated the rooms with a trendy wall paint. One of the lamps in our room did not work at all. We were in a room facing the interstate and cars and trucks zoomed by all night. I barely slept due to the odor, weird bed, and general not good feeling. The breakfast was no where what we hoped for, so we drove one block to the Village in. Trip Advisor had given this place a 4 star rating, but I strongly disagree. There is an indoor pool, but it had closed when we arrived.
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Date of stay: August 2019
Value
Rooms
Service
Room Tip: ask for a room that faces away from the interstate
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Paul L wrote a review Aug 2019
15 contributions1 helpful vote
Google called it a 3 star hotel. Barely rates one. The front desk was friendly, but the owners clearly haven't put a dime into the place in years. Latex pillows, tiny, ancient soaps, horrible coffee (clean the coffeemaker folks!), no lids on the ice buckets, no ice scoop, AC units listing precariously out of the walls. The attention to negative detail was thorough, they had magazines for events that ended the previous month and the "what to do" magazine had all the the pages related to local sights torn out. Stay in Omaha.
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Date of stay: August 2019
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TravelingEstev wrote a review May 2019
18 contributions2 helpful votes
The hotel is old, hasn't been remodeled in ages, if ever, is more than slighty run down. The parking lot is in bad shape, a broken Pepsi machine greeted me on the sidewalk by the entrance, my room faced the immediately adjacent freeway where truck noise serenaded me all night and occasionally the desk lamp would just come on, presumably because of a short, before I finally woke up enough to unplug it. It took about 30 minutes and a different remote control before getting the tv to work. The breakfast was minimal, but they do say it is a continental breakfast - muffins and toast and cereal, no sweet rolls, no eggs and no breakfast meats. Some yogurt though.
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Date of stay: May 2019
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Location
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Trip type: Traveled on business
Room Tip: choose a room on the side away from the freeway
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Kaysha R wrote a review Apr 2019
Council Bluffs, Iowa17 contributions2 helpful votes
+1
Took a chance with this little gem and very glad to have done so!! From the friendly welcome, to the non stop extras, the Western Inn is exactly how ALL Hotel/Motels should be! Warm " snack " at 530 (pulled pork on night 1, hot dogs on night 2. ) To the warm chocolate chip cookies at 6p. The cleanliness if the whole place is unreal!! My room is huge, my kids are comfy ( the pool is REDIC!! ) and the price (on Hotels.com ) was unbeatable!! I definitely recommend stopping in if your traveling through Council Bluffs Iowa!! Thank you everyone!!
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Date of stay: April 2019Trip type: Traveled with family
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PRICE RANGE
$66 - $150 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
western hotel council bluffs, western motel council bluffs
LOCATION
United StatesIowaCouncil Bluffs
NUMBER OF ROOMS
51
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Frequently Asked Questions about Western Inn
Which popular attractions are close to Western Inn?
Nearby attractions include Pirate Putt (0.4 miles), Thunderbowl (0.4 miles), and Dillard's (0.2 miles).
What are some of the property amenities at Western Inn?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Western Inn?
Guests can enjoy free breakfast during their stay.
Is parking available at Western Inn?
Yes, free parking is available to guests.
What are some restaurants close to Western Inn?
Conveniently located restaurants include 712 Eat + Drink, Puerto Vallarta, and Cellar19 Wine & Deli.
Are there opportunities to exercise at Western Inn?
Yes, guests have access to an indoor pool during their stay.
Are pets allowed at Western Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Western Inn?
Many travelers enjoy visiting Historic General Dodge House (1.6 miles), Kanesville Tabernacle (1.9 miles), and Golden Spike Monument (2.9 miles).
Is Western Inn accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.