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Holiday Inn Hotel & Suites Council Bluffs-I-29

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2202 River Rd, Council Bluffs, IA 51501-7048
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (76)
Room & Suite (33)
Pool & Beach (4)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Hotel & Suites Council Bluffs-I-29
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 27 hotels in Council Bluffs
Location
Cleanliness
Service
Value
Travelers' Choice
Located right on the banks of the Missouri River and attached to the Ameristar Casino we are right in the heart of the Omaha\Council Bluffs Metro Area. We provide a complimentary 24 hour shuttle to and from the airport and anywhere within 5 miles of the hotel. We offer a complimentary breakfast along with an on-site bar and 4 restaurants located in the attached casino. If you're in town for business or fun we have everything you need!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Casino and Gambling
Babysitting
Free airport transportation
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Convenience store
Newspaper
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Mid-range
Languages Spoken
English
291Reviews4Q+A66Room tips
Traveler rating
  • 99
  • 111
  • 58
  • 10
  • 13
Time of year
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Popular mentions
Pam H wrote a review Dec 2020
1 contribution
All great , clean, everyone was nice. Could have served breakfast longer on Sunday but not a deal beaker, Definitely will go back and recommend to others- ————-I think 200 characters for a review is Over kill trip advisor
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Date of stay: December 2020Trip type: Traveled as a couple
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Response from Bill Vanderpool, Owner at Holiday Inn Hotel & Suites Council Bluffs-I-29
Responded 3 weeks ago
Dear Pam, Thank you for sharing such a wonderful review with the entire TripAdvisor community! We are very happy that you have enjoyed your stay with us! Recommendations from our guests are very important for a hotel and it is great that we have earned yours! We will make sure to let our team know what an outstanding job they have done at making you feel at home! Thank you for choosing to stay with us and we look forward to your next visit! Thank you, Bill Vanderpool General Manager Holiday Inn @ Ameristar
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REV201611 wrote a review Dec 2020
Missouri10 contributions3 helpful votes
One of the better hotels that I have stayed in. Plush bedding, great shower, and great lighting all over. Some places fall short on those expectations. Seemed like a new place or had just been updated. It is right on the Missouri River.
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Date of stay: September 2020Trip type: Traveled as a couple
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Response from Bill Vanderpool, Owner at Holiday Inn Hotel & Suites Council Bluffs-I-29
Responded 4 weeks ago
Dear REV201611, Thank you for sharing such a wonderful review with the entire TripAdvisor community! We love hearing when we are one of the better hotels that our guests have visited! We did recently undergo a renovation 2 years ago and I am very happy that you enjoyed the updates! I will make sure to let our team know what an outstanding job they have done at making you feel at home! Thank you for choosing to spend your evening here with us and we sincerely look forward to your next visit! Thank you, Bill Vanderpool General Manager Holiday Inn @ Ameristar
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jude l wrote a review Dec 2020
Burlington, Wisconsin80 contributions22 helpful votes
We stayed here on our return trip from Colorado. After driving for about 8 hours he was very nice to stay in a safe, clean room. The bed is so comfy...I want one for my home. We also took advantage of the breakfast, it was very tasty. WILL definitely be staying here again.
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Date of stay: December 2020Trip type: Traveled with family
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Response from Bill Vanderpool, Owner at Holiday Inn Hotel & Suites Council Bluffs-I-29
Responded Dec 4, 2020
Dear jude l, Thank you for taking the time to share such a wonderful review with the entire TripAdvisor community! We love hearing how we have done such an outstanding job of making our guests feel at home! We know how important it is to provide our guests with a clean room and a great breakfast and I will make sure that I share with our team what an outstanding job they have done for you! Saying you would choose to visit us again is the best compliment you could give to us and we sincerely appreciate it! Thank you for choosing to spend your evening here with us and we hope to see you again very soon! Thank you, Bill Vanderpool General Manager Holiday Inn @ Ameristar
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Lee wrote a review Nov 2020
Kansas City, Missouri16 contributions7 helpful votes
The room was nice, seemed clean. Front desk staff was wearing a mask when checked in but not the next morning at check out. There was a bucket to toss the key cards but needed to go up to window for a receipt. Even with a glass divider, best practice is to wear a mask when dealing with people in a very public location. The dining room was closed (no complaint about that) but there was a very nice lady at a table (with a mask and gloves) dispensing wrapped hot burritos and other prewrapped foods as requested. Kudos for that idea!
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Date of stay: October 2020
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Response from Bill Vanderpool, Owner at Holiday Inn Hotel & Suites Council Bluffs-I-29
Responded Nov 6, 2020
Dear Lee3651D, Thank you for sharing such valuable feedback from your visit with us! We are very happy that you enjoyed our breakfast options as well as the cleanliness of your room! I will make sure to pass along your comments to those departments to let them know what a great job they have done for you! I am sorry that you encountered a team member without a mask and we will most certainly ensure that our staff is wearing them at all times. Thank you for sharing your experience with me and I hope that we may have an opportunity to welcome you back again in the future! Thank you, Bill Vanderpool General Manager Holiday Inn @ Ameristar
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momof5 wrote a review Oct 2020
1 contribution
I would have given a 5 star rating, if the gal at the front desk had given me the correct information. We were in town for a family wedding. We were told prior to arriving that there would be a shuttle from the hotel to the wedding destination. When I inquired about it (using the names of the wedding party), the gal at the front desk said, "No, the only shuttle is for the couple whose names are listed here." There was a sheet displayed that had names different from the wedding we were attending. I was a little perplexed and shared my confusion with her. She didn't seem too concerned and neglected to check into it. So, my husband and I went ahead and drove ourselves to the destination, which was about 20-25 minutes away. Later that evening, when were were leaving the destination, we noticed there WAS a shuttle there. Hmmm, we wondered. So, when we returned to the hotel, we found out that the front desk had set out the wrong couple's name that night. The sign they had set out was for a couple that wasn't getting married until the NEXT day. Needless to say, we were a bit disappointed that the correct information wasn't conveyed...and wasn't looked into when asked.
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Date of stay: October 2020
Rooms
Service
Sleep Quality
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Response from Bill Vanderpool, Owner at Holiday Inn Hotel & Suites Council Bluffs-I-29
Responded Oct 27, 2020
Dear d0nnettevp, Thank you for taking the time to share such valuable feedback from your visit with me! We are always striving to improve our service and feedback such as yours gives us the opportunity to do just that! I am very sorry for the communication and follow-up issues you experienced with our shuttle service. I know that this is an important part of what we offer to our guests! I will work with our front office team to ensure that we do a better job of having details readily available as well as conveying them to our guests! I am sorry that you experienced this issue during your stay and hope that you will choose to visit us again in the future! Thank you, Bill Vanderpool General Manager Holiday Inn @ Ameristar
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PRICE RANGE
$85 - $182 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn council bluffs hotel council bluffs, council bluffs holiday inn
LOCATION
United StatesIowaCouncil Bluffs
NUMBER OF ROOMS
185
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Frequently Asked Questions about Holiday Inn Hotel & Suites Council Bluffs-I-29
Which popular attractions are close to Holiday Inn Hotel & Suites Council Bluffs-I-29?
Nearby attractions include Craft Axe Throwing- Omaha (2.2 miles), Henry Doorly Zoo (1.5 miles), and TD Ameritrade Park (2.1 miles).
What are some of the property amenities at Holiday Inn Hotel & Suites Council Bluffs-I-29?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Hotel & Suites Council Bluffs-I-29?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Hotel & Suites Council Bluffs-I-29?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Holiday Inn Hotel & Suites Council Bluffs-I-29?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Hotel & Suites Council Bluffs-I-29?
Conveniently located restaurants include Orsi's Italian Bakery & Pizzeria, Block 16, and Plank Seafood Provisions.
Are there opportunities to exercise at Holiday Inn Hotel & Suites Council Bluffs-I-29?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Holiday Inn Hotel & Suites Council Bluffs-I-29 have an airport shuttle?
Yes, Holiday Inn Hotel & Suites Council Bluffs-I-29 offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Hotel & Suites Council Bluffs-I-29?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Hotel & Suites Council Bluffs-I-29 offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn Hotel & Suites Council Bluffs-I-29?
Many travelers enjoy visiting Historic General Dodge House (3.4 miles), Joslyn Castle (3.5 miles), and Kanesville Tabernacle (3.9 miles).