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Red Roof Inn & Suites Council Bluffs

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Red Roof Inn & Suites Council Bluffs
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144 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Ohio
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Be weary of many of these reviews. They were made by people who stayed here during the College Baseball World Series and these people probably paid an arm and a leg for their room. This is not a $100 per night hotel. It is a three star, $70 per night hotel. This is a tough hotel to review. The room... More 

Helpful?
Thank rklem9
Dalton V, General Manager at Red Roof Inn & Suites Council Bluffs, responded to this review

Thank you for your feedback. We appreciate your business and value your opinion regarding our hotel specifically and Red Roof brand standards as a whole. We are pleased you found your room to be clean and our free breakfast satisfactory. Thanks again for your feedback and we hope to see you again soon! More 

Seoul, South Korea
2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stay was over two weeks. Everyone from front desk to maintenence were so friendly and helpful. Rooms were clean. Nice pool. Breakfast nice-more then coffee and donuts. Central location made it a perfect spot. We will stay again. Would recommend!

Helpful?
Thank R182BJmonicas
Dalton V, General Manager at Red Roof Inn & Suites Council Bluffs, responded to this review

Thank you for your feedback and kind words. We are pleased you found our rooms to be clean and our staff friendly and helpful. We hope to see you again soon! Thanks again, Dalton More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Very friendly over the phone and worked with me on a room came in and the room was clean housekeeping did a great job and the lady was veryhelpful thank you Kristin for helping me out and I would gladly come back for another visit your the best Kristin thank you again. Kristin I rate you on service 10/10

Helpful?
Thank stifflerdj11
Dalton V, General Manager at Red Roof Inn & Suites Council Bluffs, responded to this review

Thank you for your feedback and kind words. We appreciate your compliments and are pleased you found our staff friendly and rooms clean! I will certainly inform Kristin about your kind words as well. Hope to see you again soon! Thanks again, Dalton More 

Harvard, Illinois
1 of 5 stars Reviewed 1 week ago

Dalton, the manager, is refusing to refund me when the hotel was completely torn apart during College Worlds Series. Toilet lifted off the ground, old food in fridge, and broken furniture. Only a small amount of what we found. Dalton said he feels that the hotel was in hospitable. There were many of other couples going through the same thing.... More 

Helpful?
Thank scorpion6golf
1 of 5 stars Reviewed 1 week ago

I would not select this hotel even if it is the last resort! We had a terrible experience and we got rounded back to the general manager, who by the way is the brother of the owner so you won't get anywhere if you complain. It started out that our room wasn't ready when we checked it and if that... More 

Helpful?
Thank Meg M
2 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

Walk in to what appeared to be a nice too, and it only got worse from there. Toilet leaked on the floor and refilled until I turned the water off. The bed sank into the middle and up the the head of the bed as well. I complained at the front desk and the person didn't seem to care too... More 

Helpful?
Thank Sam H
Dalton V, General Manager at Red Roof Inn & Suites Council Bluffs, responded to this review

Thank you for your feedback. I am sorry your stay did not meet your expectations. We hope you will give us another opportunity in the future to serve you better. More 

Salem, Oregon
Level Contributor
271 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nothing Fancy, but it was clean and comfortable. Our room didn't have any towels, but the staff was quick to get us some when we asked. Beds were comfortable, but the toilet bowl looked like it hadn't been cleaned recently, lots of stains. Breakfast was again, nothing fancy or spectacular, but it was filling.

Helpful?
Thank jeannecass
Dalton V, General Manager at Red Roof Inn & Suites Council Bluffs, responded to this review

Thank your feedback. We strive to make everyone's stay a comfortable and memorable one. We hope to see you again soon! Thanks again, Dalton More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My stay here was very enjoyable !!! Room was very comfortable and plenty of room for 3 people . I used to stay at motel 6 because I assumed that it was more affordable. Since the General Manager at Motel 6 was rude and very disrespectful we went across the street to Red Roof Inn. When we saw the room... More 

Helpful?
Thank DAVID K
Dalton V, General Manager at Red Roof Inn & Suites Council Bluffs, responded to this review

Wow, thank you so much for your feedback! we appreciate your kind words and your business. I am pleased that we could accommodate your needs and you found our staff friendly and helpful, including myself! Hope to see you again soon! Thanks again, Dalton More 

Cypress, Texas
Level Contributor
205 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 244 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I spent three nights at this hotel during the 2016 Men's College World Series, on a spur of the moment trip to that event. Had it not been for that event, it is unlikely I would have patronized this hotel. Rooms - satisfactory on the whole. I appreciated having the "upgraded" room with a refrigerator (which I used) and a... More 

Helpful?
Thank jbtexas
Dalton V, General Manager at Red Roof Inn & Suites Council Bluffs, responded to this review

Thank you for your extensive feedback. We wish you would have voiced any of your concerns to our stafff and we would have gladly done everything we could to accommoodate you. We do in fact have free breakfast from 6-10 every day, I am sorry you missed that. We do also have 24 hour complimentary coffee. I will share your... More 

Colorado
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

First, the rate they charged was way too much for the quality of room I was expecting. Secondly, this is not the hotel for any business travelers or anyone trying to use a laptop or have a desk. I had to switch rooms because the first room didn't even have a desk in it or table for that matter. The... More 

Helpful?
Thank Terry E
Dalton V, General Manager at Red Roof Inn & Suites Council Bluffs, responded to this review

Thank you for your feedback. I am sorry your experience did not meet your expectations. We do, in fact, attract many business travelers that find our free wifi, business center and desk with office chairs very helpful to meet their business needs. I regret that you did not echo these sentiments. I hope you had the opportunity to enjoy our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Red Roof Inn & Suites Council Bluffs is conveniently located on exit 3 of I-80 and I-29 in Council Bluffs, Metro Omaha. The property is adjacent to 1,000,000 square feet of shopping and restaurants, and within a mile of Metro Crossing Mall. This hotel is just minutes from other area attractions like downtown Omaha, Old Market, Mid-America Center, Ameritrade Park, Horseshoe, Ameristar, and Harrah's Casinos, and the Mid-America Center. Other nearby attractions include Henry Doorly Zoo and IMAX Theatre. Newly renovated, the Red Roof Inn & Suites Council Bluffs offers both comfort & convenience at a great price. This pet-friendly, family-friendly hotel offers an indoor pool & hot tub, coin laundry, fitness room, business center, weekly rates and free breakfast (from 6am - 10am), coffee & tea in the lobby. All guest rooms include free WiFi, hair dryer, iron & ironing board, in-room coffee and a 37" flat-screen TV. One well behaved family pet is welcome. ... more   less 

Additional Information about Red Roof Inn & Suites Council Bluffs

Address: 500 30th Avenue, I- 80 at Exit 3 Council Bluffs, Council Bluffs, IA 51501 (Formerly Council Bluffs Settle Inn)
Location: United States > Iowa > Council Bluffs
Price Range: $68 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof Inn & Suites Council Bluffs 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Council Bluffs Settle Hotel Council Bluffs
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