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Hampton Inn Council Bluffs

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Hampton Inn Council Bluffs
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344 Reviews from our TripAdvisor Community

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Showing 342: English reviews
Tulsa
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

All and more within 5 minutes of this hotel. The Hampton is actually connected to the Ameristar Casino. Staff was pleasant, hotel was quiet, grounds were well-kept. Wish I'd looked to see they had a pool and hot tub and I would have packed a suit. Great place for a quick weekend get away.

Review collected in partnership with Hampton

Helpful?
Thank Debbie G
Kristy S, Manager at Hampton Inn Council Bluffs, responded to this review

Dear Debbie G, Thank you for taking the time to share your experience at the Hampton Inn @ Ameristar on Tripadvisor and for the great review. I am so glad to hear the location worked so well for your stay. I will also share your kind words with the staff and celebrate great service provided with a job well done.... More 

Omaha, Nebraska
1 review
Reviewed 1 week ago

I was charged an additional $100 FOR BURNING INCENSE. I was not told i could not burn incense, even though i was there for a two night stay. When i spoke to the manager about this surprise charge on my account i was told nothing could be done. DO NOT STAY HERE

Review collected in partnership with Hampton

Helpful?
Thank Schmeeka
Kristy S, Manager at Hampton Inn Council Bluffs, responded to this review

Dear Schmeeka, Thank you for taking the time to share your experience at the Hampton Inn @ Ameristar. I do apologize that there was nothing to be done in regards to the charge on your credit card. Unfortunately not all guests enjoy the smell of incense and therefore the room must be taken out of order an additional night to... More 

Chicago, Illinois
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

We stopped here overnight on the way to Chicago from Arizona. We didn't get to use any of the amenities but what we experienced was as expected. The room was clean the beds comfortable and the to go breakfast bags were extremely useful. Thanks Hampton Inn.

Helpful?
Thank 330AbbieC
Kristy S, Manager at Hampton Inn Council Bluffs, responded to this review

Dear AbbieC, Thank you for taking the time to share your experience at the Hampton Inn @ Ameristar on Tripadvisor. I am happy to read that your stay with us was what you expected and that the beds were comfortable. The breakfast bags are a great way to grab breakfast and be able to get back on the road in... More 

Durant, United States
1 review
Reviewed 2 weeks ago

the bathroom was not clean and you can not run the TV and Microwave in the room at the same time. The manager was not on duty when I checked out at 8:00 am. I was told I would receive a call from the manager and they have not called me.

Review collected in partnership with Hampton

Helpful?
Thank Q9798NCbenh
Kristy S, Manager at Hampton Inn Council Bluffs, responded to this review

Dear NCbenh, Thank you for taking the time to share your experience at the Hampton Inn @ Ameristar. I can assure you that the issues with the tv and microwave and the bathroom cleanliness have been addressed with my staff. I would also like to apologize for the delay in getting back with you. I do hope you will stay... More 

Brighton, Mo, United States
1 review
Reviewed 2 weeks ago

I stayed here on business for 1 night. My room was very updated and modern and extremely clean. Lots of room for working and no outside noise at all. The bed was very comfortable and I slept like a baby.

Review collected in partnership with Hampton

Helpful?
Thank 489kristyr
Kristy S, Manager at Hampton Inn Council Bluffs, responded to this review

Dear Kristyr, Thank you for taking the time to share you experience at the Hampton Inn @ Ameristar on Tripadvisor and for the wonderful review you gave us. I am so happy you enjoyed your clean room that provided plenty of room to work and that you slept like a baby. I hope you will stay with us again in... More 

Yorktown, United States
1 review
Reviewed 3 weeks ago

Every aspect of my visit to the Council Bluffs was outstanding. Room décor, cleanliness, breakfast, Wi-Fi, and professional staff made my stay absolutely great. I will strive to stay at this specific hotel in the future- it is well worth it.

Review collected in partnership with Hampton

Helpful?
Thank Gerald E
Kristy S, Manager at Hampton Inn Council Bluffs, responded to this review

Dear Gerald E, Thank you for taking the time to share your experience at the Hampton Inn @ Ameristar on Tripadvisor. I am so HAPPY to hear that you enjoyed every aspect of your stay with us. I will definitely share your and celebrate your comments with the entire staff. We look forward to you staying with us again in... More 

Kansas, United States
1 review
Reviewed 3 weeks ago

Best place I have stayed in a long time they care about you there. The help will take care of you with shuttles to take you places as well as bring you back. It is close to all the things that Omaha has to offer as well as being a good place to stay to be in the middle of... More 

Review collected in partnership with Hampton

Helpful?
Thank Scott M L
Kristy S, Manager at Hampton Inn Council Bluffs, responded to this review

Dear Scott, Thank you for taking the time to share your experience at the Hampton Inn @ Ameristar on Tripadvisor and for the GREAT review. Your comments mean a lot as we strive to have all of our guests feel well taken care of! I thank you again for your kind words and will share them with the staff. I... More 

Milwaukee
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

This was a one night stay on business in the Omaha area. This hotel is significantly less expensive than those in downtown Omaha. The stay was fine - nothing special but typical for a Hampton Inn. It is right by the river and the parking lot is pretty low lying so it could be affected by flooding if the water... More 

Helpful?
Thank Geof J
Kristy S, Manager at Hampton Inn Council Bluffs, responded to this review

Dear Geof, Thank you for taking the time to share your experience at the Hampton Inn @ Ameristar on Tripadvisor. I am pleased that your stay was fine and that we provided you with what you have come to expect from Hampton Inn. I thank you again and hope you will stay with us again in the future. Sincerely, Kristy... More 

Brentwood, Tennessee
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 24, 2016

This was a stopping, resting and re-fueling point. The HI is connected via two other hotels to the casino. Did not visit casino. Restaurants offered a variety of menus. Service was excellent as was the food.

Helpful?
Thank Rich M
Kristy S, Manager at Hampton Inn Council Bluffs, responded to this review

Dear Rich M, Thank you for taking the time to share your experience at the Hampton Inn @ Ameristar on Tripadvisor. I am so pleased that we are a great stop to rest and refresh. I do hope you will stay with us again in the future. Sincerely Kristy Snethen General Manager More 

Kingston
2 reviews
Reviewed October 20, 2016

Poor quality for a Hampton Inn. This hotel is showing its age and the staff on duty when we arrived didn't seem to care about their jobs of looking after the guests. Overall, poor value for the price. It is time for this hotel to be upgraded or taken off the Hilton company of hotels. It may be because of... More 

Review collected in partnership with Hampton

Helpful?
Thank Eric S
Kristy S, Manager at Hampton Inn Council Bluffs, responded to this review

Dear Eric S. Thank you for taking the time to share your experience on Tripadvisor. I am sorry for the quality of you recent stay at our hotel and appreciate your feedback. I will address the issues you faced during your time with us with my staff immediately. I take pride in making sure we are delivering great service and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Internet
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
Internet
  • Free Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hampton Inn Council Bluffs

Address: 2204 River Road, Council Bluffs, IA 51501
Location: United States > Iowa > Council Bluffs
Price Range: $103 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Council Bluffs 2.5*
Number of rooms: 98
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Booking.com, Orbitz, Expedia, Travelocity, Odigeo and Priceline so you can book your Hampton Inn Council Bluffs reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Council Bluffs Hotel Council Bluffs
Council Bluffs Hampton Inn
Hotel Style:
#3 Romantic Hotel in Council Bluffs
#5 Business Hotel in Council Bluffs
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn Council Bluffs staff and other travelers.
1 question
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Questions? Get answers from Hampton Inn Council Bluffs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Hilton now offers early on line check-in which allows you to select a room. Suggest you pick a room on the back side, overlooking the river.”
 of 5 bubbles richm369, Oct 24, 2016 | Read review
“Top floor, facing the river (I think that means even numbers)”
 of 5 bubbles ChicagoAaron, Oct 12, 2016 | Read review
“We like the higher floors away from elevators”
 of 5 bubbles VickiA156, Sep 8, 2016 | Read review
“Rooms on back side of hotel have better views that face the river.”
 of 5 bubbles Kevin_and_Emily, Jun 8, 2016 | Read review
“Go to another hotel for a good room.”
 of 5 bubbles qbaird, May 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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