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05/14/2017 05/15/2017
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    Ameristar Casino Hotel Council Bluffs

    2200 River Road, Council Bluffs, IA 51501
    Hotel website
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    May 14
    May 15
    1 room, 2 adults, 0 children
    $101
    $101
    $101
    Traveler (37)
    Room & Suite (10)
    Dining (9)
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    Overview

    • Excellent46%
    • Very good29%
    • Average11%
    • Poor7%
    • Terrible6%
    Travelers talk about
    “sports bar” (25 reviews)
    “double sinks” (3 reviews)
    “jacuzzi tub” (5 reviews)
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness center
    4 Star Hotel
    All hotel details
    Offers from Ameristar Casino Hotel Council Bluffs
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    Rooms
    May 14May 15
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (239)
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    91 - 95 of 239 reviews

    Reviewed August 9, 2015

    My girlfriend and I stayed at the Ameristar for a weekend getaway. It was very clean, and very conveniently located atop the casino, and several dining options. However, the check in is a bit overwhelming ( could have been our check-in time) as the crowds...More

    Thank Sam B
    Response from Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs

    Thank you for staying with us! We're happy to hear you enjoyed your visit. We appreciate hearing from guests on how we can improve our guest experience and look forward to sharing your check in experience with our leadership.

    Reviewed August 7, 2015

    No complaints--was a good value, very nice room, and the staff were all very nice. The only real complaint is the server who waited on us in the restaurant was clearly not interested in doing her job.More

    Thank Janell B
    Response from Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs

    Thank you for choosing to spend your anniversary with us! We're glad you had an enjoyable stay with us. We are concerned to hear that your experience in our sports bar was less than excellent. Our Guest Experience Manager, Bethany, would like to learn more...More

    Reviewed August 5, 2015

    was a well enjoyed trip had a jazz in the room had a great time hated to go home will be back again everything was nice and clean the pool was also nice and clean no garbage laying around just a wonderful enjoyable night that...More

    Thank Irma A
    Response from Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs

    Sounds like you had a great visit! Come back and visit soon!

    Reviewed August 5, 2015

    We had the Octagon Suite. It was truly exceptional. We ate at all three restaurants and were pleased with Bellas and the Buffett. The sports bar was unorganized and did not get our order correct on either occasion however, the manager made it right both...More

    Thank Jacqueline C
    Response from Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs

    We're glad you enjoyed your stay with us. Thank you for brining your service issues to the attention of our Amerisports Manager. We're glad we were able to make things right and look forward to welcoming you back!

    Reviewed August 4, 2015

    My wife and I stayed two nights here at the end of July. Everyone was incredibly nice from the moment we arrived. We enjoyed the buffet and had a great time watching the Royals at the sports bar located inside the hotel. I would highly...More

    Thank kaw4729
    Response from Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs

    Thanks for the great review! We're happy to hear out team took great care of you and we look forward to welcoming you back, soon. Go Royals!

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Meeting Rooms
    • Business Center with Internet Access
    • Banquet Room
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Casino and Gambling
    • Hot Tub
    Details
    • Price range
    • $103 - $319 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Romantic Hotel in Council Bluffs
    Photos
    Traveler (37)
    Room & Suite (10)
    Dining (9)
    Hotel & Grounds (29)
    Nearby
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    Questions & AnswersAsk a question
    pretty_petite1
    Are alcoholic beverages complimentary when gambling?
    February 8, 2016|
    Answer Show all 4 answers
    Response from Charles P | Reviewed this property |
    At Ameristar in Council Bluffs, the alcoholic drinks are not free unless you are at a certain level with the players card. It is the second level I believe. Drinks are actually reasonably priced for a casino and are... More
    0
    Votes
    Connie G
    Why is your customer service so bad? Your host acted like you did us a favor by not charging us for the room. Don't we earn the rooms with play time? The number of beds aren't guarantee?
    November 25, 2015|
    Answer Show all 2 answers
    Response from Bethany S | Property representative |
    Hi, Connie. I'd like to follow up on your concern. Please give me a call at (712) 396-3038.
    0
    Votes
    Minkyeong s
    Pet Friendly?
    July 24, 2015|
    Answer Show all 3 answers
    Response from Bethany S | Property representative |
    Unfortunately, at this time, the only animals we accommodate are service animals.
    0
    Votes
    Room Tips
    "Ask for room with river view"
    Read review
    "Best views on the east side, quiet."
    Read review
    "ask for a river view if possible"
    Read review
    "Don't believe it when they advertise a seafood buffet"
    Read review