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Ameristar Casino Hotel Council Bluffs

Certificate of Excellence
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2200 River Road, Council Bluffs, IA 51501
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Ameristar Casino Hotel Council Bluffs
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198 Reviews from our TripAdvisor Community

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There are newer reviews for Ameristar Casino Hotel Council Bluffs
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Showing 198: English reviews
Nebraska
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed April 22, 2016

I just needed a quick getaway from life so I booked the non-smoking whirlpool suite. It was very nice sized, there is a nice tiled hallway, the bathroom is fully tiled with a big bathroom with double sinks, and a huge glass walk in shower. The whirlpool tub was huge and worked great, and is also surrounded by tile (it's... More 

Helpful?
Thank ILuvVBall
Kristina D, Public Relations Manager at Ameristar Casino Hotel Council Bluffs, responded to this review

Hello, and thank you for sharing your wonderful experience with us. We're thrilled to hear that you loved your hotel room, especially the view of the Missouri River and the food service. We'll be sure to pass your compliments along to our hotel team, and we hope to welcome you back very soon. Sincerely, Ameristar Council Bluffs. More 

Des Moines, Iowa
Level Contributor
6 reviews
5 hotel reviews
3 of 5 stars Reviewed April 20, 2016 via mobile

This hotel is beautiful but we stayed last night and the staff were less than helpful. It was not crowded at all and there was tons of staff at the front desk but no one around to greet you or offer help. I arrived about 230 and asked if there might be a room available. I was told that their... More 

Helpful?
Thank EdgesGypsyHeart
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Thank you for taking the time to write this review. We invite all of our guests to use our complimentary bell and valet service and make our best effort to accommodate any and all requests. We apologize you did not experience the outstanding service you deserved. Please email us at socialmediaACB@ameristar.com and a member of our team will reach out... More 

Omaha, Nebraska
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed April 16, 2016 via mobile

Yum! My husband and I look forward to this visit when we are fortunate enough to find a baby sitter for our two boys on a Friday night. There was no line this time ( it can be hours long ). We try to arrive early right between 4 and 4:30. They had Cajun seasoned crab legs this time and... More 

Helpful?
Thank nursejackieoh
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Thank you for joining us in Heritage Buffet for crab leg night! We are happy to hear you had a fun time in the casino after dinner. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 12, 2016 via mobile

I found the rm +5 on comfort, clean, new coffee maker, TV channels. The buffet changes were impressive w/ added choices, and THE BEST SERVER, LISA SWORTIK, i do not like the MONTH of seafood, always avoid this. I TAKE ADVANTAGE OF ANOTHER 2 NITE COMP OFFER IN 2 WEEKS, ... $$$$ to top it all off, I WON $$$$$

Helpful?
Thank Marcia C
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Thank you for the review! We are happy to hear you enjoy the buffet and look forward to sharing your positive feedback with Lisa & the team! More 

Aurora
Level Contributor
6 reviews
5 of 5 stars Reviewed April 8, 2016

I have been to Ameristar Hotel Casino many times. The rooms are exceptional & clean. The service is fantastic. When making reservations, they do everything they can to get you what you want. The food is very good here and the bar has entertainment along with good food. There are lots of slots machines & tables for gambling. Of all... More 

Helpful?
Thank D541RCcarola
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Thank you very much for your five star review. We are thrilled to hear you find our level of service so exceptional. We look forward to welcoming you back for many more visits to come. More 

Bellevue, Nebraska
1 review
5 of 5 stars Reviewed March 31, 2016

Their rooms are excellent, some come with a Jacuzzi bath which is a wonderful experience after a long hard day! The hotel restaurants range from full service to a Buffet and the food is prepared with precision and care. The gaming experience on the boat is second to none, the boat is always clean and the hosts and servers are... More 

Helpful?
Thank mickiepj
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Thank you for taking the time to write such a thoughtful review. We are proud to offer outstanding accommodations, amenities and service to our guests. We hope to welcome you back soon! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 15, 2016 via mobile

Great Everything! Food-Room-Atmosphere! Highly recommend. Can't wait till I can stay again. Friendly Staff. Beautiful Clean accommodations. The Massive Pretzels in the Bar & Grill are phenomenal! So are the Wings!!!! Pizza was yummy in the tummy too!

Helpful?
1 Thank Boyd B
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Thank you for taking the time to write this review. We are looking forward to welcoming you back! More 

Columbus
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed March 13, 2016 via mobile

AMERISTAR is one of the cleanest hotels around.. They have let me check in early numerous times during the week if a room available and cleaned..All of their rooms are inspected after being cleaned..Beds are comfortable.. My kids really enjoy the pool . The casino is always clean as well and has way better payout than Total rewards ones.. The... More 

Helpful?
Thank Laura K
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Thank you so much for taking the time to write this review! We pride ourselves on offering outstanding service and accommodations. More 

1 review
5 of 5 stars Reviewed March 10, 2016 via mobile

I earned 2 free nights a week & the hotel staff treats us like we are spending a million dollars. lol Nice hotel staff, friendly. Rooms are great & clean. Thank you. The casino on the other hand is a different story. So we do spend a lot of time in the room.

Helpful?
Thank Dawn D
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Thank you for your review! We pride ourselves on providing a warm and welcoming environment for our guests. More 

Council Bluffs, Iowa
1 review
4 of 5 stars Reviewed March 3, 2016

We end up breaking even when we go here, and that usually includes buying dinner at one of the restaurants. So, I guess a free meal, which is great because the food and service are awesome. Plus, you get free drinks while you're gaming so that's a big plus.

Helpful?
Thank Ari D
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Thanks for your review! Happy to hear you enjoy our restaurants and gaming experience. We look forward to welcoming you back! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Casino and Gambling
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Ameristar Casino Hotel Council Bluffs features 160 luxurious rooms that are tastefully decorated, many of which include panoramic views of the Missouri River. Ameristar Council Bluffs is proud to boast the largest riverboat casino in Iowa. This casino in Council Bluffs is 38,500-square-feet includes a selection of popular slot and table games. Ameristar Casino Hotel in Council Bluffs includes four dining options, a supervised kids activity center, video game arcade and an indoor swimming pool. ... more   less 

Additional Information about Ameristar Casino Hotel Council Bluffs

Address: 2200 River Road, Council Bluffs, IA 51501
Location: United States > Iowa > Council Bluffs
Price Range: $128 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ameristar Casino Hotel Council Bluffs 4*
Number of rooms: 160
Reservation Options:
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Hotel Style:
#5 Romantic Hotel in Council Bluffs
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