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Ameristar Casino Hotel Council Bluffs

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Ameristar Casino Hotel Council Bluffs
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210 Reviews from our TripAdvisor Community

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Showing 210: English reviews
Buffalo, Minnesota
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Wow! We had a wonderful stay at the Ameristar Council Bluffs. From the checkin (pleasant and fast), to the room (modern, clean and a great view of the river boat) to the buffet (great selection and very yummy) and the casino (SUPER fun and great payouts). All in all it was a great stay. Wish we could have stayed longer... More 

Helpful?
Thank motherofminions
Humphrey
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Always a good experience when staying at Ameristar! Only wish they still has KidsQuest! My son always looked forward to going there and playing. Many conveniences in one place such as several different restaurants. One of the biggest downfalls is the expense of small children to eat buffet is ridiculous and way over priced.

Helpful?
Thank Carrie H
Parker, Colorado
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Colorado spoils me... For many reasons but a big one is cigarette smoke. This casino reeks. My hotel room is nice. It's 8:30 at night and the only option for food is the sports bar. After waiting for too long in my opinion we left. Next year we'll try someplace else.

Helpful?
Thank KatinColo
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Good afternoon. Thank you for taking the time to write this review. We pride ourselves on offering outstanding accommodations and service for our guests and we'd like to learn more about your experience. Please email us at socialmediaacb@ameristar.com and a member of our team will reach out to you. Sincerely, Ameristar Casino Hotel Council Bluffs More 

Chicago
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The casino floor is packed and lively. The hotel rooms are clean. The staff is friendly and security is attentive. We stayed here 2 nights over a weekend in early July. A little confusing between check-in and finding hotel elevators. Also confusing coming in from parking lot... finding check-in or finding the casino entrance. Overall, a fun time during our... More 

Helpful?
Thank Michelle R
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Good afternoon. Thank you for your review. We are delighted you enjoyed outstanding accommodations and friendly service during your visit. Sincerely, Ameristar Casino Hotel Council Bluffs More 

Loveland, Colorado
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

In comparing this Holiday Inn Express to other's that we have stayed at I would give this one a two star rating. We had a nice enough room on the river side with a view (better than most). Our room was far enough away from the Casino that we did not smell the smoke. We opted for the cold breakfast... More 

Helpful?
Thank 15marigold
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Good afternoon. Thank you for taking the time to write this review. We appreciate your feedback and look forward to sharing the details of your review with our leadership team. Sincerely, Ameristar Casino Hotel Council Bluffs More 

Columbia Mo
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Room & bathroom were nice enough and clean; however, these aren't AS nice as other Ameristar's we've stayed in. The ONE problem we had, I made reservations online. It said and my confirmation said, "must cancel within 24 hours of stay, check in is 6-9" in a nutshell. So we got there late as we're traveling 10:15 pm. They'd cancelled... More 

Helpful?
Thank Deucette
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Good morning. Thank you for taking the time to write this review. We especially appreciate your check-in feedback. Our team is reviewing ways in which we can improve both our process and how we communicate check-in policies. We'd like to follow up with you about your experience. Please email us at socialmediaacb@ameristar.com and a member of our team will contact... More 

Lincoln, Nebraska, United States
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our visit went well. Greeted promptly at check in desk. Room was ready and clean. Room was quite comfortable. Free wifi and water in rooms. Pool available but we did not use. Buffet was good. Bella's Bakery for breakfast was great.

Helpful?
Thank Margaret C
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Good morning. Thank you for your five-star review. We are delighted you enjoyed your visit and are glad you enjoyed a variety of amenities On The House. We look forward to welcoming you back. Sincerely, Ameristar Casino Hotel Council Bluffs More 

Butler, Missouri
Level Contributor
6 reviews
5 of 5 stars Reviewed 4 weeks ago

We checked in July 21,2016 for a two night stay. The check in was easy and the bell hop was courteous as usual. The room was on the third floor. It was clean and everything was in working order. Our first night we came across some very unruly people next door. I contacted the front desk at it was handled... More 

Helpful?
Thank Chrissy1402
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Good evening. Thank you for your review. We appreciate your feedback and would like to learn more about your experience at Heritage Buffet. At your convenience, please email us at socialmediaacb@ameristar.com and a member of our team will reach out to you. Sincerely, Ameristar Casino Hotel Council Bluffs More 

farmington mo
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We just spent the weekend at Ameristar, upon arriving the garage was filthy, all of the aisles from the elevators to the casino and to the room were not very clean. Once we got to our room it was very clean and comfortable, housekeeping did a very good job cleaning the room. The only problem was the noise coming from... More 

Helpful?
Thank whocares
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Good afternoon. Thank you for your review. We appreciate your feedback and look forward to sharing the details of your experience with our leadership team. Sincerely, Ameristar Casino Hotel Council Bluffs More 

Waverly, Iowa
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Great room - very clean and comfortable!! Thank you very much for the smoking jacuzzi suite - it was awesome!!! Wifi was free but never worked - so that was pointless but whatever The buffet was terrible though!! Cold food, limited choices, lots of empty pans sitting out that rarely got changed - server was nice though!! Cost for buffet... More 

Helpful?
Thank Heather H
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Good evening. Thank you for your review. We are glad you enjoyed your stay and look forward to sharing details of your visit with our leadership team. Sincerely, Ameristar Casino Hotel Council Bluffs More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Internet
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Ameristar Casino Hotel Council Bluffs features 160 luxurious rooms that are tastefully decorated, many of which include panoramic views of the Missouri River. Ameristar Council Bluffs is proud to boast the largest riverboat casino in Iowa. This casino in Council Bluffs is 38,500-square-feet includes a selection of popular slot and table games. Ameristar Casino Hotel in Council Bluffs includes four dining options, a supervised kids activity center, video game arcade and an indoor swimming pool. ... more   less 

Additional Information about Ameristar Casino Hotel Council Bluffs

Address: 2200 River Rd, Council Bluffs, IA 51501-7070
Location: United States > Iowa > Council Bluffs
Price Range: $118 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ameristar Casino Hotel Council Bluffs 4*
Number of rooms: 160
Reservation Options:
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Hotel Style:
#5 Romantic Hotel in Council Bluffs
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