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WoodSpring Suites Council Bluffs

3541 14th Ave, Council Bluffs, IA 51501-7008
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Guests1 room, 2 adults, 0 children
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Traveler (1)
Room & Suite (14)


WoodSpring Suites Council Bluffs is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. - Front desk staff support available 24/7 - Free basic wi-fi and parking - 24/7 access to guest laundry and vending - Pet-friendly policies - Modified/accessible rooms available WoodSpring Suites. It's Simple. Done Better.
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Property amenities
Free parking
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Fax / photocopying
Non-smoking hotel
Laundry service
Self-serve laundry
Public wifi
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Room features
Non-smoking rooms
Smoking rooms available
Air conditioning
Seating area
Coffee / tea maker
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Good to know


Full view
56Somewhat walkable
Grade: 56 out of 100
10Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
60Reviews0Q+A6Room tips
Traveler rating
  • 31
  • 6
  • 8
  • 3
  • 12
Time of year
Traveler type
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  • English
Popular mentions
Don't pay for the "high speed" internet - the connection did not even allow me to send email. Hotel attempted to up-charge rates AFTER I checked in and paid, deactivated my room key during my stay multiple times. No wake-up call needed, as the 'neighbors' were up prior to 5:30 am every morning, you could hear them through the ceiling and walls. I got tired of listening to their TV... You get what you pay for, except in this hotel. No carpet in the hallways or rooms, laundry was always full. Do yourself a favor and pass up this 'good deal'
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Response from Becca K, Guest Relations Manager at WoodSpring Suites Council Bluffs
Responded 3 weeks ago
Dear flyarmyhooks, Thank you for providing such valuable feedback about your stay. I sincerely apologize about the internet. We are always upgrading and improving the service. I am not sure what you are referring to about upcharging as we do not do that. The rate you book is always the rate. We do not change them. As far as the noise, we will always work to eliminate that issue for our guests. Again, I am sorry for the issues you experienced and we will do our best to get better.
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Staff was extremely friendly and helpful with literally everything. If there was a problem they were professional and orderly to get it fixed. Rooms are clean and have kitchens to make you feel at home. My favorite staff member is (Cynthia) she went above and beyond to help me with anything I needed help with and even used her own money to help me pay for my laundry. This is a great hotel and I would definitely stay here again.
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I would like to thank the staff and housekeeping, I love the no carpeting! Very very clean I would highly recommend and would certainly stay again. It is easy access on and off the interstate and close to casinos
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Response from Becca K, Guest Relations Manager at WoodSpring Suites Council Bluffs
Responded Nov 30, 2018
Dear Happiness 286738, Thank you so much for the excellent review. The staff works very hard to make sure our guests know they are appreciated. It is comments such as yours that drives them to do even better. Thank you for staying with us and we look forward to seeing you again in the future.
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This room was the cleanest room my family had stayed in on our trip to 3 different states, including Arkansas, Tennessee and Iowa. Our housekeeper Heather was very efficient and detailed orientated. It was a refreshing surprise and we will definitely stay here again
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Response from Becca K, Guest Relations Manager at WoodSpring Suites Council Bluffs
Responded Nov 30, 2018
Dear Loretta L, Thank you for taking the time to write a review of your stay. I'm so pleased to hear that Heather took such good care of you, and that you had a great stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
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Booked with a third party site. On arrival hotel would not honor the reservation with out an up charge for an upgraded room. Hotels.com was not able to work it out with this hotel but found me a room nearby for the quoted price. Now comes the real problem 2 days after not staying at this hotel they charged my credit card twice for a stay that never happened. It is an extended stay type of hotel and it seemed sketchy at best. Now working with the credit card company to get the charges removed.
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$63 - $95 (Based on Average Rates for a Standard Room)
Value Place Council Bluffs
United StatesIowaCouncil Bluffs
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