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Hilton Garden Inn Omaha East/Council Bluffs

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Traveler (26)
Room & Suite (36)
Pool & Beach (3)
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Overview
  • Excellent57%
  • Very good26%
  • Average9%
  • Poor6%
  • Terrible2%
Travelers talk about
“horseshoe casino”(83 reviews)
“front desk”(79 reviews)
“hotel guests”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Omaha East/Council Bluffs
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Omaha East/Council Bluffs
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jun 4Jun 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (579)
There are newer reviews for Hilton Garden Inn Omaha East/Council Bluffs
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17
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All reviewshorseshoe casinofront deskhotel guestsnice hoteldog trackairport shuttlegreat place to stayexcellent staywould definitely stay here againmid america centerbass pro shopclean roomslobby areapleasant stayconvention centerhot tubfree shuttle
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21 - 25 of 577 reviews
Reviewed February 20, 2018 via mobile

Didn’t help that to start with they messed up our reservation and gave us a king room instead of 2 queens. We were late arrival ( advised ahead of time) and discovered room with 1 bed - yeah doesn’t work with 3 people . Back...More

Thank jstmom1
Response from DJ M, General Manager at Hilton Garden Inn Omaha East/Council BluffsResponded February 22, 2018

Dear Jstmom1, Thank you for taking the time to fill out a survey about your recent stay with us. I do apologize about the issues you had during the day as I could only imagine the frustration this must have happened during your stay with...More

Reviewed February 18, 2018 via mobile

For the price which we had a rate of $200.00 a night, I’m giving this hotel a 3 star. It wasn’t a $200 hotel considering the parking, amenities, breakfast options and service. The most inconvenient aspect was the parking. We ended having to park most...More

Thank JBennett95
Response from DJ M, General Manager at Hilton Garden Inn Omaha East/Council BluffsResponded February 22, 2018

Dear JBennett95 Thanks for the review about your stay with us. I do apologize for some of the troubles you had during your stay. I will make sure to touch base with my staff to handle these situations better. Thanks again.

Reviewed February 7, 2018 via mobile

It shouldn’t take 45 minutes for a Cobb salad and a cup of soup. There are 5 other people in the restaurant. The blonde bartender is more worried about showing pictures of her life to the customers at the bar than trying to check on...More

Thank kcchiefs91
Response from DJ M, General Manager at Hilton Garden Inn Omaha East/Council BluffsResponded February 9, 2018

Dear kcchiefs91, Thanks for the review about your recent stay with us. I do apologize that our restaurant service was under par during your stay with us. I will make sure to touch base with the staff. If you want to reach out to me...More

Reviewed February 6, 2018

Nice hotel and location, however rooms are a bit tired - noticed multiple stains throughout the room - couch, bathtub (rust along whole bottom), hair in the sink, screen off the window laying on the ground. Staff was vey friendly, but seemed to be stretched...More

Review collected in partnership with Hilton Garden Inn
Thank Chris C
Response from DJ M, General Manager at Hilton Garden Inn Omaha East/Council BluffsResponded February 7, 2018

Dear Chris, Thanks for the review about your stay with us at the Hilton Garden Inn. I do apologize about some of the issues you had during your stay with us. I will make sure to follow up with my staff. Thanks again.

Reviewed February 3, 2018

We enjoyed the hotel. People were professional and courteous and facilities were perfect. Nice and comfortable environment!! Hotel was clean and warm. Food at the restaurant was delicious and they had a great variety. Thanks for the service.More

Review collected in partnership with Hilton Garden Inn
1  Thank Cecyl11
Response from DJ M, General Manager at Hilton Garden Inn Omaha East/Council BluffsResponded February 5, 2018

Dear Cecyl11, Thank you for taking the time out of your busy day to fill out our survey. I would like to thank you for your business, it is a loyal guest like you that make working for Hilton Garden Inn Omaha East/Council Bluffs such...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Business Center with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Details
Price range
$121 - $321 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Council Bluffs
#1 Casino Hotel in Council Bluffs
#1 Business Hotel in Council Bluffs
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$121 - $321 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Council Bluffs
#1 Casino Hotel in Council Bluffs
#1 Business Hotel in Council Bluffs
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (26)
Room & Suite (36)
Pool & Beach (3)
Dining (2)
Business Center & Event Rooms (9)
Questions & Answers
Ask a question
richcannon7
May 14, 2016|
AnswerShow all 4 answers
Response from Martyn G | Reviewed this property |
NOpe. You hav eto pay like 12 bucks for it
0
Votes
richcannon7
May 14, 2016|
AnswerShow all 3 answers
Response from gilliwag | Reviewed this property |
No it does not. They do offer an all you can eat breakfast for $9.95. Eggs, omelets, waffles all prepared to order. Very good.
1
Vote
nikidcc
May 9, 2015|
AnswerShow all 3 answers
Response from Ange J | Reviewed this property |
The room we stayed in had a safe in the closet.
0
Votes
Room Tips
"All rooms appeared good to me."
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"back side of the hotel is more quiet."
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"Ask for 1st floor"
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"Even numbers face the west so you don't have to look at a roof."
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