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Hilton Garden Inn Omaha East/Council Bluffs

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Hilton Garden Inn Omaha East\/Council Bluffs
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456 Reviews from our TripAdvisor Community

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Showing 455: English reviews
Denver, United States
Reviewed 5 days ago NEW

Room was fine much like any other HGI. There was a Manager's Reception on Wed. this was nice. Nasty stain on carpet but otherwise room was clean. There is a Casino next door if you are interested in Gambling. I am not. Did not realize that this was next door. Not much else around the hotel. The Parking is horrible...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Patricia A C
DJ M, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear Patricia, Thanks for staying with us and giving us your honest feedback. We always like to hear from our guest on ways we can improve. Thanks again and I hope you do business with us again.

South Dakota
Reviewed 1 week ago

Had a nice stay. Was upgraded as a Diamond into a Junior Suite as we drove in at 12:30am with my three yr old daughter. Beds were what has been expected from past stays. This hotel is attached to the Horseshoe Casino so it can be loud but you hear nothing once past the elevators.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank aspenedelen
DJ M, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear Aspenedeln, Thanks for the great review about your recent stay with us. I am glad that we were able to upgrade you to a Jr. Suite as a diamond member you are one of our most loyal guests. Thanks again and hope to do business with you.

Ames, Iowa
Reviewed 1 week ago

Great place to stay! Friendly staff, very clean facilities, and has great amenities as well. There is also a casino connected to it. Very close to the main highway system. ... Council Bluffs is a little spread out, but this hotel is close to Restaraunts, gas stations, fast food,and a movie theater.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank H2308QR
DJ M, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear H2308QR, Thanks for the great review about your recent stay with us at the HGI Council Bluffs. I am glad you really like the location of the hotel. Hope to do business with you in the future.

illinois
Reviewed 2 weeks ago

We chose this location because it is close to interstate and the half way mark to home. We also wanted to walk to eat and gamble. Perfect choice, friendly, clean and extremely comfortable rooms. Staff was great as well as breakfast choices, coffee great too.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank hodgemb
Nathan N, Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Hi bodgemb, Thank you for your awesome survey and for letting us be your halfway point. I'm glad we could offer all the amenities that you like. We hope to see you again in the near future. Nathan Nokes Assistant General Manager

Winnipeg, Canada
Reviewed 2 weeks ago

We arrived in time for Guest Appreciation Night. Snacks were good and service was excellent. Tonia at the front desk was very pleasant and helpful. We spent a few hours in the casino attached to the hotel and had a good time.

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Helpful?
Thank ArtLeona
Nathan N, Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Hi ArtLeona, Thank you very much for taking the time to review our hotel and giving us great comments. We hope we will be able to see you soon when you come back to the Omaha/Council Bluffs area. Thank you again for your rating! We will see you soon. Nathan Nokes nathan.nokes@hilton.com

Tonganoxie, United States
Reviewed 2 weeks ago

Our stay at the Hilton Garden Inn was exceptional! The breakfast staff of Kristi, Cindy, and Clyde were great! Our room was very clean and comfortable. We loved the location. We will definitely stay here again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank melissasW5647US
Nathan N, Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Hi, Thank you for your awesome review of our hotel. We are very happy to hear that we could offer exceptional level 10 service. I will make sure the ladies and Cliff know how well they did. We hope to see you in the near future. Nathan Nokes Assistant General Manager

Grand Rapids, Michigan
Reviewed 3 weeks ago

Flight attendant stay with crew. It was quit, clean , accomidating. Staff was hwlpful and kind. Foid was reasonable and good. Van shuttle was on time and very courteous. Helpful with our luggage and polite.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank hunter D
Nathan N, Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Hi, Thank you for the awesome review. We are glad that we were able to offer 5 star service. I'm sure we will see you again being with PSA. We hope that we can make you next stay as excellent as your last. Nathan Nokes Assistant General Manager

Clive
Reviewed 3 weeks ago via mobile

Came to see some music at the casino for New Years. I've never been to that area and when I reserved my room I thought the rate was high, but for New Years we figured there must be some extra things going on. First of all, the staff was great, room was great. The music venue was a "2". Poor...

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Helpful?
Thank Darrell B
Nathan N, Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Hi Darrell, Thank you for being our guest and taking time to review us on Tripadvisor. I'm glad to hear that you enjoyed the staff and the room at the hotel. Unfortunately since we are not associated with the casino they will not see these comments, however I can pass them on for you. Thank you again and we hope...

council bluffs, United States
Reviewed 3 weeks ago

VERY CLEAN!!! Plus good Internet access!!!! I would recommend this hotel to friends, family and my co workers. =] I was happy with the cleanliness of the hotel and the staff was very helpful throughout my stay. thank you Hilton Garden Inn.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank O2626IAryanh
Nathan N, Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Hi, Thank you for your awesome review and for staying with us! We are glad to hear everything went as planned. We hope to see you in the near future. Nathan Nokes Assistant General Manager

Toronto, United States
Reviewed 3 weeks ago

Very nice HGI, with good breakfast (better than most), and comfortable rooms. The price is also right if it's not on a premium night. It's a short walk (inside) from the elevators to the Horseshoe Casino, which is one main reason I stay here. I have no complaint about this property.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Scott O
Nathan N, Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Hi, Thank you for being our guest and an awesome review. We work very hard to make every guests stay exceptional. We hope to see you again in the near future. Nathan Nokes Assistant General Manager

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Omaha East/Council Bluffs

Address: 2702 Mid America Drive, Council Bluffs, IA 51501
Location: United States > Iowa > Council Bluffs
Price Range: $117 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Omaha East/Council Bluffs 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Hilton Garden Inn Omaha East/Council Bluffs Hotel Council Bluffs
Hotel Style:
#1 Romantic Hotel in Council Bluffs
#1 Business Hotel in Council Bluffs
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Omaha East/Council Bluffs staff and other travelers.
3 questions
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Newton, Iowa
8 months ago
Newton, Iowa
8 months ago
over a year ago

See all questions (3)

Questions? Get answers from Hilton Garden Inn Omaha East/Council Bluffs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Quiet rooms face the dog track”
 of 5 bubbles brentw2015, Nov 19, 2016 | Read review
“Avoid the lower floors over the banquet halls and meeting rooms.”
 of 5 bubbles hcarnaby, May 17, 2016 | Read review
“I always request top floor away from the elevator.”
 of 5 bubbles 647kimv, Feb 10, 2016 | Read review
“We stayed on 5th floor”
 of 5 bubbles BarbaraH720, Jan 5, 2016 | Read review
“I think all the rooms are good at this hotel.”
 of 5 bubbles 393scottj, Jan 2, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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