Hilton Garden Inn Omaha East/Council Bluffs
710 reviews
#4 of 27 Hotels in Council Bluffs
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Room & Suite (13)
Dining (5)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn Omaha East/Council Bluffs
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#4 of 27 hotels in Council Bluffs
Location
Cleanliness
Service
Value
If you’re looking for a family-friendly hotel in Council Bluffs, look no further than Hilton Garden Inn Omaha East/Council Bluffs.
Nearby landmarks such as Golden Spike Monument (1.4 mi) and Lewis and Clark Monument and Scenic Overlook (2.4 mi) make Hilton Garden Inn Omaha East/council Bluffs Hotel a great place to stay when visiting Council Bluffs.
Hilton Garden Inn Omaha East/Council Bluffs offers guests an array of room amenities including a flat screen TV and air conditioning, and getting online is possible, as free wifi is available.
The hotel offers a 24 hour front desk, room service, and newspaper, to make your visit even more pleasant. The property also features a pool and a lounge. Guests arriving by vehicle have access to free parking.
While in Council Bluffs, you may want to check out some of the restaurants that are a short walk away from Hilton Garden Inn Omaha East/council Bluffs Hotel, including Quaker Steak & Lube (0.6 mi), Jack Binions Steak House (0.1 mi), and Village Square Buffet (0.0 mi).
If you’re looking for things to do, you can check out Western Historic Trails Center (0.9 mi), which is a popular attraction amongst tourists, and it is within walking distance.
The staff at Hilton Garden Inn Omaha East/Council Bluffs looks forward to serving you during your upcoming visit.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Children Activities (Kid / Family Friendly)
Free airport transportation
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Restaurant
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Air conditioning
Desk
Fireplace
Room service
Coffee / tea maker
Microwave
Flatscreen TV
Telephone
Wardrobe / closet
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English
Location
Full view
50Car recommended
Grade: 50 out of 100
18Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
Contact
2702 Mid America Dr, Council Bluffs, IA 51501-8291
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710Reviews5Q+A48Room tips
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Popular mentions
Aware of Covid-safe behaviors, and all employees were masked and used appropriate spacing. The room had a seal on the door to indicate a high level of cleaning, but ironically there was a used Q-tip on the floor that was missed. The room had nice beds with good pillows, a roomy fridge and a small microwave. The TV was functional. The shower was adequate but had fairly low water pressure in the evening we were there. At another time in history we would have used the restaurant and the attached casino, but in these Covid times, we did not.
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Date of stay: September 2020
Value
Location
Service
Helpful
Hotel's Favorite
I have to correct my previous review on the Council Bluffs hotel stay the date info was mixed up and the Country Inn and Suites should have been listed as our last stop home from our trip and did not connect to the casino so sorry, The Hilton Garden Inn was our first stop on our road trip to Las Vegas and yes the weather turned very wintry!! This is also the Inn that connects to the casino and also where the agent switched our room as the panel on our heater needed repair. I apologize for the mix up and also recommend this location to anyone traveling in this area. Safe travels to all.
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Date of stay: October 2019
Rooms
Service
Sleep Quality
Helpful
Response from mkosalka, General Manager at Hilton Garden Inn Omaha East/Council Bluffs
Responded Feb 21, 2020
Daniel, Thanks for the comments. I hope you stop in the next time through.
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We stopped in August 2020. Covid protocol in effect, so no buffet breakfast. We are Hilton gold and got made to order breakfast complimentary. The restaurant was not busy but obviously had some operational problems on the cooking side. The simple breakfast took a long time and we noticed servers going back to help the cook. Meal was ok except toast was cold. The room was typical and fine. This hotel is connected to the Horseshoe Casino. The parking close to hotel is tight as casino guests take spots intended for hotel.
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Date of stay: August 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
I am a Hilton Rewards member and go out of my way to stay at a Hilton property anytime I can. I generally have never been disappointed. Well there is a first time for everything. The property is located at the casino so that may have something to do with, but I hope not. I was actually looking forward to hitting the casino during my stay. Parking is a bit of an issue. When I arrived I handed the desk clerk a copy of my email confirmation, now mind you he took it and never acknowledge me with a welcome or even eye contact, not word was spoken until he handed me the room keys and said "the elevator is down the hall and to your right." That is the only words that were spoken, it was the worst check in experience that I've had. The room was clean and up to Hilton standards, this was the only pleasant part of the stay. We had a room above us that had some running from one side to the other to the wee hours of the night. We called the front desk to complain and were told if they got a chance they would investigate. This went on and on, so we called again and were told that they were busy and probably wouldn't be able to do anything about it. We were going to have breakfast the next morning before we left and when we got to the dining area we found none of the tables had been cleaned yet so there was no where to sit, and this had nothing to do with the limited number of seats they just hadn't cleaned any of the table and it appeared they were in no hurry to do so. We decided to eat elsewhere so I proceeded to the desk to check out and my check out experience wasn't really any better than my check in experience. If in Council Bluffs maybe look to stay somewhere else, and I can't believe I'm saying this regarding a Hilton property.…
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Date of stay: July 2020
Value
Rooms
Service
Room Tip: Get a room on the top floor to reduce noise
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2 Helpful votes
Helpful
Bed sheet on one of the beds had not been changed- AWFUL!! I called front desk and requested new sheets, took 3 calls and 2 visits to the lobby, finally 50min later sheets were delivered. I paid for breakfast and while the breakfast staff was efficient the food was tasteless. This hotel is skimping on cleanliness, find another hotel.
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Date of stay: July 2020
Cleanliness
Service
Sleep Quality
Helpful
PRICE RANGE
$77 - $184 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn omaha east/council bluffs hotel council bluffs
LOCATION
United StatesIowaCouncil Bluffs
NUMBER OF ROOMS
153
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Claim Your Listing Frequently Asked Questions about Hilton Garden Inn Omaha East/Council Bluffs
Which popular attractions are close to Hilton Garden Inn Omaha East/Council Bluffs?
Nearby attractions include Horseshoe Council Bluffs (0.6 miles), AMC Council Bluffs 17 (0.6 miles), and Joes Karting (0.5 miles).
What are some of the property amenities at Hilton Garden Inn Omaha East/Council Bluffs?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Omaha East/Council Bluffs?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Omaha East/Council Bluffs?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hilton Garden Inn Omaha East/Council Bluffs?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Omaha East/Council Bluffs?
Conveniently located restaurants include Texas Roadhouse, Quaker Steak & Lube, and The Salty Dog Bar and Grill.
Are there opportunities to exercise at Hilton Garden Inn Omaha East/Council Bluffs?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Hilton Garden Inn Omaha East/Council Bluffs have an airport shuttle?
Yes, Hilton Garden Inn Omaha East/Council Bluffs offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Garden Inn Omaha East/Council Bluffs?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Omaha East/Council Bluffs offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Garden Inn Omaha East/Council Bluffs?
Many travelers enjoy visiting Historic General Dodge House (2.4 miles), Joslyn Castle (4.7 miles), and Kanesville Tabernacle (3.1 miles).