If you’re looking for a family-friendly hotel in Council Bluffs, look no further than Hilton Garden Inn Omaha East/Council Bluffs.
Nearby landmarks such as Golden Spike Monument (1.4 mi) and Lewis and Clark Monument and Scenic Overlook (2.4 mi) make Hilton Garden Inn Omaha East/council Bluffs Hotel a great place to stay when visiting Council Bluffs.
Hilton Garden Inn Omaha East/Council Bluffs offers guests an array of room amenities including a flat screen TV and air conditioning, and getting online is possible, as free wifi is available.
The hotel offers a 24 hour front desk, room service, and newspaper, to make your visit even more pleasant. The property also features a pool and a lounge. Guests arriving by vehicle have access to free parking.
While in Council Bluffs, you may want to check out some of the restaurants that are a short walk away from Hilton Garden Inn Omaha East/council Bluffs Hotel, including Quaker Steak & Lube (0.6 mi), Jack Binions Steak House (0.1 mi), and Village Square Buffet (0.0 mi).
If you’re looking for things to do, you can check out Western Historic Trails Center (0.9 mi), which is a popular attraction amongst tourists, and it is within walking distance.
The staff at Hilton Garden Inn Omaha East/Council Bluffs looks forward to serving you during your upcoming visit.
Aware of Covid-safe behaviors, and all employees were masked and used appropriate spacing. The room had a seal on the door to indicate a high level of cleaning, but ironically there was a used Q-tip on the floor that was missed. The room had nice beds with good pillows, a roomy fridge and a small microwave. The TV was functional. The shower was adequate but had fairly low water pressure in the evening we were there. At another time in history we would have used the restaurant and the attached casino, but in these Covid times, we did not.
I have to correct my previous review on the Council Bluffs hotel stay the date info was mixed up and the Country Inn and Suites should have been listed as our last stop home from our trip and did not connect to the casino so sorry, The Hilton Garden Inn was our first stop on our road trip to Las Vegas and yes the weather turned very wintry!! This is also the Inn that connects to the casino and also where the agent switched our room as the panel on our heater needed repair. I apologize for the mix up and also recommend this location to anyone traveling in this area. Safe travels to all.
We stopped in August 2020. Covid protocol in effect, so no buffet breakfast. We are Hilton gold and got made to order breakfast complimentary. The restaurant was not busy but obviously had some operational problems on the cooking side. The simple breakfast took a long time and we noticed servers going back to help the cook. Meal was ok except toast was cold. The room was typical and fine. This hotel is connected to the Horseshoe Casino. The parking close to hotel is tight as casino guests take spots intended for hotel.
I am a Hilton Rewards member and go out of my way to stay at a Hilton property anytime I can. I generally have never been disappointed. Well there is a first time for everything. The property is located at the casino so that may have something to do with, but I hope not. I was actually looking forward to hitting the casino during my stay. Parking is a bit of an issue. When I arrived I handed the desk clerk a copy of my email confirmation, now mind you he took it and never acknowledge me with a welcome or even eye contact, not word was spoken until he handed me the room keys and said "the elevator is down the hall and to your right." That is the only words that were spoken, it was the worst check in experience that I've had. The room was clean and up to Hilton standards, this was the only pleasant part of the stay. We had a room above us that had some running from one side to the other to the wee hours of the night. We called the front desk to complain and were told if they got a chance they would investigate. This went on and on, so we called again and were told that they were busy and probably wouldn't be able to do anything about it. We were going to have breakfast the next morning before we left and when we got to the dining area we found none of the tables had been cleaned yet so there was no where to sit, and this had nothing to do with the limited number of seats they just hadn't cleaned any of the table and it appeared they were in no hurry to do so. We decided to eat elsewhere so I proceeded to the desk to check out and my check out experience wasn't really any better than my check in experience. If in Council Bluffs maybe look to stay somewhere else, and I can't believe I'm saying this regarding a Hilton property.…
Bed sheet on one of the beds had not been changed- AWFUL!! I called front desk and requested new sheets, took 3 calls and 2 visits to the lobby, finally 50min later sheets were delivered. I paid for breakfast and while the breakfast staff was efficient the food was tasteless. This hotel is skimping on cleanliness, find another hotel.